1. Introduction
The SafeTag Mag 4G LTE GPS Tracker is a state-of-the-art device designed for real-time tracking of vehicles such as cars, vans, motorbikes, and caravans. Utilizing 4G LTE connectivity, it provides accurate and rapid location updates across a wide range of countries. This manual provides essential information for setting up, operating, and maintaining your SafeTag Mag 4G LTE GPS Tracker to ensure optimal performance and security.
Image: The SafeTag Mag 4G LTE GPS Tracker shown alongside mobile phone screens displaying the tracking application interface.
2. What's in the Box
Upon opening your SafeTag Mag 4G LTE GPS Tracker package, you should find the following items:
- SafeTag Mag 4G GPS Tracker
- USB-C Charging Cable
- Activation Guide & Product Manual (this document)
3. Product Overview
The SafeTag Mag 4G LTE GPS Tracker is a compact and robust device designed for discreet placement and reliable tracking. It features a strong magnetic base for easy attachment to metallic surfaces.
Key Features:
- Magnetic Design: Integrated strong magnets for secure attachment.
- 4G LTE Connectivity: Ensures broad coverage and fast data transmission.
- Multi-GNSS Support: Compatible with GPS, GNSS, Beidou, and GLONASS for enhanced accuracy.
- Long Battery Life: High-performance battery offering extended operation.
- USB-C Charging: Modern and rapid charging interface.
- LED Indicators: For status updates (e.g., 4G locked, GPS locked, charging).
Image: An overview of the SafeTag Mag 4G LTE GPS Tracker's features, highlighting its magnetic design, 4G LTE capability, and various service inclusions.
4. Setup and Activation
Setting up your SafeTag Mag 4G LTE GPS Tracker involves a few simple steps to get you tracking quickly.
4.1. Initial Charge
Before first use, fully charge your tracker using the provided USB-C cable. Connect the cable to the tracker's USB-C port and a standard USB power adapter (not included). The LED indicator will show charging status.
4.2. Activation and Subscription
- Visit the SafeTag Website: Go to the official SafeTag website to activate your device.
- Create an Account: If you don't have one, create a new user account.
- Activate Your Tracker: Follow the on-screen instructions to link your tracker to your account. You will need the device ID, usually found on the tracker itself or its packaging.
- Choose a Subscription Plan: A subscription is required for the tracker to function. SafeTag offers various plans (Standard, Plus, Pro) with different update rates (40s, 20s, 10s). A 7-day free trial is included to evaluate the system before committing. The SIM card and data are included in the subscription.
Image: Visual representation of the three-step activation process for the SafeTag tracker.
4.3. App Download
Download the SafeTag Tracking App from the Apple App Store (for iOS devices) or Google Play Store (for Android devices). Alternatively, you can use the web-app on any computer or mobile browser.
Image: The SafeTag application displayed on multiple mobile devices.
5. Operating Instructions
Once activated, your SafeTag Mag 4G LTE GPS Tracker is ready for use. All tracking and management are done through the SafeTag app or web-app.
5.1. Real-Time Tracking
Access the app or web-app and log in. You will see your tracker's current location displayed on a map. The tracker provides location updates every 10-40 seconds, depending on your subscription plan.
Image: A mobile phone screen showing the SafeTag app with real-time tracking information.
5.2. Location History and Route Playback
The SafeTag system stores up to 12 months of location history. You can view past routes and journeys directly within the app or web-app. This feature allows you to retrace steps and review travel logs.
Image: The route playback function within the SafeTag app, illustrating historical travel paths.
5.3. GeoFence Setup
A GeoFence is a virtual boundary you can set on the map. When your tracker enters or exits this predefined area, you will receive an alert. To set up a GeoFence:
- Navigate to the "GeoFences" section in the app.
- Select "Add New GeoFence" and define the area on the map.
- Customize alert preferences for entry and exit.
Image: The GeoFence management interface within the SafeTag application.
5.4. Alerts and Notifications
The SafeTag Mag 4G LTE GPS Tracker supports various alerts to keep you informed:
- Movement Alert: Notifies you if the tracker begins to move.
- GeoFence Alert: Notifies you when the tracker enters or exits a specified GeoFence area.
- Battery Alert: Informs you when the tracker's battery level is low and requires recharging.
- Overspeed Alert: Notifies you if the tracker exceeds a preset speed limit.
You can configure these alerts within the app to receive notifications via your mobile device.
Image: An illustration of the four primary alert types provided by the SafeTag tracker: Movement, GeoFence, Battery, and Speed.
6. Battery Life and Charging
The SafeTag Mag 4G LTE GPS Tracker is equipped with a high-capacity LiPo battery designed for extended use.
- Standby Time: Up to 90 days.
- Typical Usage: 16-32 days with 1-2 hours of movement per day.
- Charging: Use the provided USB-C cable. A full charge typically takes a few hours.
You will receive a battery alert notification when the charge level is critically low, prompting you to recharge the device.
Image: The SafeTag tracker in a scene suggesting its long battery life for various vehicles.
7. Maintenance
To ensure the longevity and optimal performance of your SafeTag Mag 4G LTE GPS Tracker, follow these maintenance guidelines:
- Cleaning: Wipe the device with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- Environmental Conditions: Store and operate the tracker within recommended temperature ranges. Avoid extreme heat, cold, or direct exposure to water.
- Charging: Recharge the device regularly, especially if it will be stored for an extended period, to maintain battery health.
- Firmware Updates: Periodically check the SafeTag website or app for any available firmware updates for your device.
8. Troubleshooting
If you encounter issues with your SafeTag Mag 4G LTE GPS Tracker, try the following steps:
| Problem | Possible Solution |
|---|---|
| Tracker not reporting location. |
|
| Battery drains quickly. |
|
| Cannot log into the app/web-app. |
|
If these steps do not resolve the issue, please contact SafeTag customer support for assistance.
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | 4G |
| Product Dimensions | 1.18 x 1.97 x 2.76 inches |
| Item Weight | 8.4 ounces |
| Color | Black |
| Connectivity Technology | 4G LTE Cellular & GPS/GNSS/Beidou/GLONASS |
| Special Features | Magnetic, GeoFence, Movement, Speed Alerts/Notifications, Real Time Tracking, Location History, Long life |
| Supported Application | The SafeTag Tracking App on iOS & Android |
| Specific Uses | GPS Tracker for Cars, Trucks, Motorbikes, Semi-trucks & More |
| Manufacturer | SafeTag |
| Date First Available | November 13, 2024 |
10. Warranty and Support
SafeTag is committed to providing high-quality products and excellent customer service.
10.1. Customer Support
For any questions, technical assistance, or issues not covered in this manual, please contact the SafeTag dedicated support team. They aim to answer all inquiries within 2 hours during business hours and within 8 hours outside of business hours.
- Contact Information: Refer to the SafeTag website or your activation guide for the most current contact methods (e.g., email, phone, live chat).
- Online Resources: Visit the SafeTag website for FAQs, additional guides, and community forums.
10.2. Warranty Information
Specific warranty details are typically provided with your purchase documentation or available on the SafeTag official website. Please retain your proof of purchase for warranty claims. SafeTag emphasizes lifetime support for its products, ensuring ongoing assistance for its users.
