BESTEK MRJ2001BU Travel Voltage Converter and Adapter User Manual

1. Introduction

The BESTEK MRJ2001BU Travel Voltage Converter and Adapter is designed to provide a versatile power solution for international travelers. It allows you to use your US-standard 110-120V appliances in countries with 220-240V electrical systems. This device features both high-power (2000W) and low-power (200W) conversion outlets, along with multiple USB charging ports, ensuring your electronic devices remain powered and ready for use.

Figure 1: BESTEK MRJ2001BU Travel Voltage Converter and Adapter.

Key Features:

• Travel Adapter Converter Combo: Includes 1 EU power cable and 4 international travel adapters (Type A, G, I, D) for compatibility in over 200 countries.
• Dual Voltage Conversion Modes:
  • 2000W AC Outlet: Converts 100V-240V (50/60Hz) to 120V (60Hz) for high-power household appliances like hair dryers, electric kettles, and flat irons.
  • 200W AC Outlet: Supports 100V-240V voltage for low-power devices such as laptops, smartphones, tablets, and cameras.
• 5-in-1 International Power Adapter: Features 2 AC sockets, 1 USB-A port (QC3.0 18W), and 2 USB-C ports (PD35W) to charge up to 5 devices simultaneously.
• Enhanced Safety: ETL certified with built-in protections against over-current, overload, overheat, and short-circuit. Operates quietly.
• Compact and Lightweight Design: Measures 5.9*3.1*1.3 inches and weighs 0.86 lbs, making it highly portable for travel.

2. Product Overview and Components

The BESTEK MRJ2001BU converter unit is designed for ease of use and portability. It comes with a set of interchangeable international adapters to suit various global power outlets.

Figure 2: Main Converter Unit and Included Adapters.

Figure 3: Compact size of the converter, ideal for travel.

Included International Adapters:

• Type A: For use in North America (USA, Canada, Mexico, Japan).
• Type G: For use in the United Kingdom, Ireland, Hong Kong, Singapore.
• Type I: For use in Australia, New Zealand, China, Argentina.
• Type D: For use in India, Sri Lanka, Nepal.

Type A Adapter

Type G Adapter

Type I Adapter

Type D Adapter

3. Safety Information

Your safety is paramount. The BESTEK MRJ2001BU is ETL certified and incorporates multiple safety features to protect both the device and your connected electronics. Always adhere to the following guidelines:

• Do not exceed the maximum wattage for each outlet (2000W for converter, 200W for adapter).
• Ensure the correct international adapter is attached for the region you are in.
• Keep the device away from water or damp environments.
• Do not disassemble or attempt to repair the unit.
• This converter is not suitable for Dyson brand hair dryers.

Figure 4: The 6-Point Safety System provides comprehensive protection.

4. Setup and Connection

Follow these steps to set up your BESTEK voltage converter:

1. Select the Correct Adapter: Identify the appropriate international adapter (Type A, G, I, or D) for the country you are visiting.
2. Attach the Adapter: Connect the selected international adapter to the main converter unit's EU power cable.
3. Plug into Wall Outlet: Insert the assembled converter into the wall power outlet. The power indicator light on the converter should illuminate.
4. Identify Outlet Types: The converter has two distinct AC outlets: one labeled for 200W (adapter sockets) and another for 2000W (auto switch voltage converter sockets). Refer to the operating instructions for proper usage.

Figure 5: The compact design makes it easy to pack for any trip.

5. Operating Instructions

The BESTEK MRJ2001BU offers two types of AC outlets and multiple USB ports for charging. Always ensure you use the correct outlet for your device's wattage requirements.

5.1 Using the 2000W Voltage Converter Outlet

This outlet is designed for high-power heating appliances. It converts 220-240V foreign electricity to 110-120V US electricity.

• Suitable for: Hair dryers (up to 2000W), electric kettles, flat irons, steam irons, and other high-wattage heating devices.
• Usage: Plug your 110-120V appliance into the 2000W outlet.

Figure 6: Using the 2000W outlet for a hair dryer.

5.2 Using the 200W Adapter Sockets

These outlets are for low-power electronic devices that typically have a wide voltage input range (100-240V). They do not convert voltage but act as pass-through adapters.

• Suitable for: Laptops, cameras, electric shavers, electric toothbrushes, hair straighteners, curling irons (if they support 100-240V input).
• Usage: Plug your 100-240V compatible appliance into the 200W outlet.

Figure 7: Using the 200W outlet for a curling iron.

5.3 Using USB Charging Ports

The converter includes 1 USB-A (QC3.0 18W) and 2 USB-C (PD35W) ports for fast charging of your mobile devices.

• Suitable for: Smartphones, tablets, smartwatches, headphones, and other USB-powered devices.
• Usage: Connect your device's USB charging cable to the appropriate USB-A or USB-C port.

Figure 8: USB Fast Charging for multiple devices.

Figure 9: Feature comparison of BESTEK converter.

Figure 10: Understanding Adapter vs. Converter modes.

Figure 11: Power flow diagram for various devices.

6. Maintenance

To ensure the longevity and optimal performance of your BESTEK voltage converter, follow these simple maintenance guidelines:

• Cleaning: Disconnect the converter from the power outlet before cleaning. Use a dry, soft cloth to wipe the exterior. Do not use liquid cleaners or abrasive materials.
• Storage: When not in use, store the converter and its adapters in a cool, dry place, away from direct sunlight and moisture.
• Inspection: Periodically check the power cord and plugs for any signs of damage. If any damage is found, discontinue use and contact customer support.

7. Troubleshooting

If you encounter issues with your BESTEK voltage converter, refer to the following common problems and solutions:

• Converter Light Turns Red / Device Stops Working:
  This indicates an overload or short-circuit protection has been activated. This can happen if a device with a wattage exceeding the outlet's limit is connected, or if a device designed for the 2000W converter outlet is mistakenly plugged into the 200W adapter outlet. For example, some hair straighteners, despite being low wattage, may trigger an overload on the 200W outlet due to specific power requirements.
  Solution: Unplug the problematic device, wait a few moments, and then re-plug the converter into the wall. Ensure you are using the correct outlet for your device's wattage. If the issue persists, the device may not be compatible with the converter.
• No Power / Indicator Light Off:
  Solution: Check if the converter is securely plugged into the wall outlet. Ensure the wall outlet itself is functional. Try plugging another device into the wall outlet to confirm power availability.
• Device Not Charging via USB:
  Solution: Ensure the USB cable is properly connected to both the converter and your device. Try a different USB port or cable to rule out cable issues. Confirm your device is compatible with USB charging standards (QC3.0 or PD35W).
• Faint Fan Sound / Unit Feels Warm:
  This is normal operation. The converter includes an internal fan for cooling, especially when converting high-power appliances. A slight warmth during use is expected.

8. Specifications

9. Warranty and Support

BESTEK is committed to providing high-quality products and customer satisfaction.

Warranty Information:

• 24 Months Protection: Enjoy peace of mind with a 24-month warranty period.
• 30 Days Return Policy: Products can be returned within 30 days of purchase.
• Return on Defects: We offer returns for products with manufacturing defects.

Figure 12: Warranty and Return Policy.

Figure 13: Customer Support Options.

Customer Support:

For any inquiries, technical assistance, or warranty claims, please contact BESTEK customer support through the following channels:

• 24-Hour Support: Assistance available around the clock.
• Email Support: Contact us via email for detailed queries.
• Phone Support: Speak directly with a support representative.

Please refer to the official BESTEK website or your product packaging for specific contact details.