1. Introduction
Thank you for choosing the HEIBAS G7 Bluetooth Headset. This wireless earpiece is designed to provide clear audio communication and music playback with extended battery life, featuring a 500mAh charging case and a built-in microphone. It offers hands-free convenience for various uses, including trucking, office work, and general mobile phone use with iOS and Android devices. Please read this manual carefully to ensure proper use and maintenance of your device.

Image: The HEIBAS G7 Bluetooth Headset in green, shown alongside its matching charging case and three sizes of ear tips (S, M, L).
2. What's in the Box
Please check the contents of your package to ensure all items are present:
- Bluetooth headset x 1
- 500mAh Charging Case x 1
- Ear tips x 5 (Sizes: S/M/L)
- USB-C cable x 1 (Note: AC adapter not included)
- Welcome guide x 1
3. Product Overview and Features
3.1 Key Features
- Smart Digital Display: The charging case features an easy-to-read digital display that shows the remaining power, allowing you to know when to recharge.
- High Capacity and Long-Lasting Battery: The 500mAh charging case provides up to 72 hours of combined music/talking time. The single headset offers 18-23 hours of talking time on a full charge.

Image: Illustration showing the HEIBAS G7 headset and charging case, highlighting 72 hours of battery life with the case and 18 hours for the single headset.
- Dedicated Mute Button: An individual mute button on the earpiece allows for simple muting during phone calls. (Note: Mute function is only active during a phone call on your connected device).

Image: A person wearing the HEIBAS G7 headset, with an overlay indicating the one-button mute feature for easy call management.
- Ergonomic and Painless Design: Maximizing compactness based on ergonomic principles, the wireless headset is small, light, and stable, providing a comfortable wearing experience without ear pain.
- Newest Bluetooth 5.1 with Multipoint Connectivity: Enjoy improved pairing speed, enhanced connection stability, and a connection range of up to 10 meters. The headset supports connecting to two devices simultaneously.

Image: Diagram illustrating the HEIBAS G7 headset's Bluetooth 5.1 multipoint connectivity, showing connection to a laptop and a smartphone, with statistics on improved pairing speed, stability, and range.
- Wide Compatibility: Compatible with iOS, Android, laptops, and tablets.

Image: Icons representing iOS, Android, Laptop, and Tablet, indicating the wide compatibility of the HEIBAS G7 headset with various devices.
4. Setup Guide
4.1 Charging the Headset and Case
Before first use, fully charge the headset and the charging case.
- Place the headset into the charging case. Ensure it is properly seated.
- Connect the provided USB-C cable to the charging case and plug the other end into a USB power source (e.g., computer USB port, wall adapter - not included).
- The digital display on the charging case will show the battery percentage, indicating charging status. The headset's indicator light will also show charging status.
- Charging time is approximately 2.5 hours for a full charge.

Image: The HEIBAS G7 charging case with the headset inside, displaying the 100% charge level on its digital screen, alongside an illustration of battery charging progress.
4.2 Pairing with a Device
Follow these steps to pair your HEIBAS G7 headset with your smartphone or other Bluetooth-enabled device:
- Ensure the headset is charged and powered off.
- Press and hold the Multi-function Button on the headset until the indicator light flashes red and blue alternately, indicating it is in pairing mode.
- On your device, go to Bluetooth settings and turn Bluetooth on.
- Search for available devices. Select "G7" from the list.
- Once connected, the headset's indicator light will stop flashing and remain solid blue (or turn off, depending on model). A voice prompt will confirm "Connected".
- For dual connection, after connecting to the first device, turn off Bluetooth on the first device. Put the headset back into pairing mode and connect to the second device. Once connected, re-enable Bluetooth on the first device. The headset should automatically connect to both.

Image: A visual representation of the HEIBAS G7 headset's dual connection capability, showing it simultaneously connected to two smartphones, one displaying music playback and the other Bluetooth settings.
4.3 Wearing the Headset
The HEIBAS G7 headset is designed for comfortable wear and can be adjusted for either ear.
- Choose the ear tip size (S, M, L) that provides the most comfortable and secure fit for your ear canal.
- The ear hook can be rotated 180 degrees to switch between left and right ear wear. The microphone boom can also be rotated 360 degrees and adjusted by 45 degrees for optimal microphone positioning.

Image: The HEIBAS G7 headset shown with S, M, L ear tips, and diagrams illustrating its adjustable ear hook (45-degree and 180-degree rotation) for a tailored fit on either ear.

Image: A visual guide demonstrating how the HEIBAS G7 headset can be adjusted and worn on both the left and right ear, showing the ear hook's 360-degree rotation and the microphone's 45-degree adjustment.
- Gently place the earpiece into your ear canal and position the ear hook over your ear for a secure and comfortable fit.
5. Operating Instructions
The HEIBAS G7 headset features intuitive controls for various functions.

Image: A detailed diagram of the HEIBAS G7 headset, pointing out the locations of control buttons and their corresponding functions for calls, music, volume, and voice assistant.
5.1 Power On/Off
- Power On: Press and hold the Multi-function Button for approximately 3 seconds until you hear "Power On" and the indicator light flashes blue.
- Power Off: Press and hold the Multi-function Button for approximately 5 seconds until you hear "Power Off" and the indicator light turns off.
5.2 Call Management
- Answer/End Call: Press the Multi-function Button once.
- Reject Call: Press and hold the Multi-function Button for 2 seconds.
- Mute/Unmute: Press the dedicated Mute Button once during a call.

Image: Two individuals in an office setting, with an inset showing the HEIBAS G7 headset's mute button, emphasizing the privacy protection offered by the mute function during calls.
5.3 Music Playback
- Play/Pause: Press the Multi-function Button once.
- Next Song: Press and hold the Volume Up button for 1 second.
- Previous Song: Press and hold the Volume Down button for 1 second.
5.4 Volume Control
- Volume Up: Press the Volume Up button once.
- Volume Down: Press the Volume Down button once.
5.5 Voice Assistant Activation
- Activate Siri/Voice Assistant: Press the Multi-function Button twice.

Image: A person driving, with a smartphone displaying a Siri interaction, illustrating how the HEIBAS G7 headset allows for hands-free voice assistant activation for safer driving.
6. Maintenance
To ensure the longevity and optimal performance of your HEIBAS G7 headset, follow these maintenance guidelines:
- Cleaning: Regularly wipe the headset and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals, cleaning solvents, or strong detergents.
- Storage: When not in use, store the headset in its charging case to protect it from dust and damage. Store in a cool, dry place away from extreme temperatures.
- Avoid Water: The headset is not water resistant. Avoid exposure to liquids, moisture, and humidity.
- Charging: Use only the provided USB-C cable for charging. Do not use damaged cables or chargers.
- Handle with Care: Avoid dropping, hitting, or subjecting the headset to strong impacts.
7. Troubleshooting
If you encounter any issues with your HEIBAS G7 headset, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on. | Low battery. | Charge the headset and charging case fully. |
| Cannot pair with device. | Headset not in pairing mode; Bluetooth off on device; device too far. | Ensure headset is in pairing mode (flashing red/blue). Turn on Bluetooth on your device. Move device closer to headset (within 10m). Forget "G7" from device's Bluetooth list and re-pair. |
| No sound or poor sound quality. | Volume too low; headset not connected; interference. | Increase volume on both headset and device. Reconnect the headset. Move away from other wireless devices. |
| Microphone not working. | Muted; incorrect audio input selected on device. | Ensure microphone is not muted. Check your device's audio settings to confirm "G7" is selected as the input source. |
| Headset turns on by itself in charger. | Possible contact issue or software glitch. | Ensure the headset is seated correctly in the charging case. Try cleaning the charging contacts. If the issue persists, contact customer support. |
| Call answer volume is too loud. | Device default volume setting. | Adjust the call volume on your phone during a call. Some devices may have a separate call volume setting that defaults to high. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | G7 |
| Brand | HEIBAS |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.1 |
| Bluetooth Range | Up to 10 meters (33 feet) |
| Battery Life (Single Headset) | 18-23 Hours (Talking Time) |
| Battery Life (with Charging Case) | Up to 72 Hours (Music/Talking Time) |
| Charging Case Capacity | 500mAh |
| Charging Time | Approx. 2.5 Hours |
| Control Type | Media Control, Touch |
| Microphone | Built-in |
| Noise Control | Adaptive Noise Cancellation |
| Earpiece Shape | In-ear |
| Water Resistance Level | Not Water Resistant |
| Item Weight | 5.6 ounces |
9. Warranty and Support
HEIBAS products are manufactured to the highest quality standards. For any questions, technical support, or warranty claims, please contact our customer service team.
- Customer Service: Refer to the contact information provided in your Welcome Guide or visit the official HEIBAS store on Amazon: HEIBAS Store.
- Warranty: Specific warranty terms and conditions may vary. Please consult your purchase documentation or contact customer support for details regarding your product's warranty period and coverage.




