BESTHERM HESTIA Electric Towel Dryer with Blower 500W+1000W - User Manual

1. Introduction

This manual provides essential instructions for the safe and efficient operation of your BESTHERM HESTIA Electric Towel Dryer. Please read it thoroughly before installation and use, and retain it for future reference.

2. Safety Instructions

WARNING: Electrical appliance. Read all safety warnings and instructions carefully.

• Ensure the appliance is installed by a qualified electrician in accordance with local regulations.
• Do not connect to ground.
• Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire is for central thermostat control only.
• This appliance is designed for three-phase connection.
• Do not cover the towel dryer when in operation to prevent overheating.
• Keep children away from the appliance. Child safety lock function is available.
• Do not immerse the appliance in water or other liquids.
• Regularly inspect the power cord for damage. If damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• The appliance maintains a temperature of approximately 7°C in Frost Protection mode.
• The appliance maintains a temperature 3.5°C lower than Comfort mode in ECO mode.

3. Product Overview

3.1. Dimensions and Weight

The BESTHERM HESTIA Electric Towel Dryer measures approximately 100.5 cm in height, 54 cm in width, and 15 cm in depth. It weighs approximately 6.9 kg.

3.2. Control Panel and LCD Screen

The towel dryer features an intuitive control panel with an LCD screen for easy operation and programming.

The control panel includes:

• Plus (+) and Minus (-) Buttons: Adjust temperature, time, and days of the week settings.
• Standby Button: Powers the unit on/off.
• OK-Boost Button:
• Press and hold for 3 seconds to select Boost modes (bSt1 / bSt2 / bSt3 / bSt4).
• Briefly press to select operating modes: Comfort, Eco, Program, Pilot Wire, or Frost Protection.
• M Button: Accesses settings for the timer, program mode, window detection, and keypad lock.

The LCD screen displays:

• Child Lock (Key icon): Indicates keypad is locked.
• Standby Mode (Power icon): Visible when the appliance is powered on but not actively heating.
• Comfort Mode (Sun icon): Allows setting desired temperature.
• ECO Mode (Moon and Star icon): Maintains temperature 3.5°C below Comfort mode.
• Frost Protection Mode (Snowflake icon): Maintains temperature around 7°C.
• Window Detection Mode (Window icon): Activates when an open window is detected.
• Temperature (°C): Displays thermostat temperature in Celsius.
• Heating Indicator (Wavy lines icon): Indicates active heating.
• Days of the Week (1-7): Indicates the current day for programming.
• Hourly Slots (0-24h): Represents 24 hours for personalized programming.

4. Installation

4.1. Electrical Connection

The BESTHERM HESTIA Electric Towel Dryer requires a three-phase electrical connection. Ensure proper wiring as follows:

• Blue Wire: Neutral
• Brown (or Red) Wire: Phase
• Black Wire: Connect only for control via a central thermostat. Do not connect to ground.

For detailed installation and programming videos, scan the QR code below or visit the official YouTube channel.

Official Bestherm YouTube Channel for Tutorials

5. Operating Instructions

5.1. Initial Setup and Time Adjustment

Upon initial power-on, you can set the current time. Use the (+) and (-) buttons to adjust the hours and minutes. Press the OK-Boost button to confirm each selection.

If the towel dryer is already initialized, press the M button, then OK-Boost, and use (+) and (-) to modify the hour and minutes. Press OK-Boost again to confirm.

5.2. Selecting Operating Modes (Comfort, Eco, Frost Protection)

To select your desired operating mode, briefly press the OK-Boost button. You can cycle through Comfort, Eco, Pilot Wire (P), and Frost Protection modes.

• Comfort Mode: Set your preferred temperature.
• ECO Mode: Maintains a temperature 3.5°C lower than Comfort mode.
• Frost Protection Mode: Maintains a temperature of approximately 7°C to prevent freezing.
• Pilot Wire Mode (P): For external central thermostat control.

5.3. Keypad Lock and Window Detection

Press and hold the M button to access advanced settings. From this menu, you can:

• Keypad Lock: Select the key icon and press OK-Boost to activate/deactivate.
• Window Detection: Select the window icon and press OK-Boost. Use (+) or (-) to select "ON" or "OFF", then press OK-Boost to confirm.

5.4. Personalized Programs (P1-P7)

The towel dryer offers 7 customizable daily programs (P1 to P7). Each program allows you to define Comfort or Eco mode for each hour of the day.

• A double black rectangle indicates Comfort mode.
• A single black rectangle indicates Eco mode.

To select a predefined program:

1. Press the M button.
2. Use (+) or (-) to navigate to the program selection (P1-P7).
3. Press OK-Boost to confirm your choice for the current day.
4. Repeat for each day of the week.

To personalize a program:

1. Press the M button.
2. Use (+) or (-) to navigate to the program you wish to customize.
3. Press and hold OK-Boost for at least 3 seconds to enter the customization menu.
4. For each hour, use (-) for Eco mode and (+) for Comfort mode.
5. Repeat this process for all 24 hours.

5.5. Boost Mode (bSt1-bSt4)

The Boost mode allows the towel dryer to heat for a predefined duration. To activate Boost mode, the appliance must be set to 29°C.

• bSt1: Heats for 1 hour.
• bSt2: Heats for 2 hours.
• bSt3: Heats for 1 hour with blower (for models with blower).
• bSt4: Heats for 2 hours with blower (for models with blower).

To activate Boost mode:

1. Set the temperature to 29°C using the (+) button.
2. Press and hold the OK-Boost button for more than 3 seconds. The Boost mode options will appear.
3. Use the (+) button to select the desired Boost mode (bSt1, bSt2, bSt3, or bSt4).

Note: Only towel dryers equipped with a blower feature Boost modes bSt3 and bSt4. Models without a blower will only have bSt1 and bSt2.

6. Maintenance

Regular cleaning and maintenance ensure optimal performance and longevity of your towel dryer.

• Ensure the appliance is switched off and disconnected from the power supply before cleaning.
• Clean the surface with a soft, damp cloth. Do not use abrasive cleaners or solvents.
• Do not spray water directly onto the control panel or electrical components.

7. Troubleshooting

If you encounter issues with your BESTHERM HESTIA Electric Towel Dryer, refer to the following common solutions:

If the problem persists, please contact customer support.

8. Specifications

• Model: HESTIA
• Power: 500W + 1000W (with blower)
• Dimensions (H x W x D): 100.5 x 54 x 15 cm
• Weight: 6.9 kg
• Technology: Fluid-free electric with blower
• Control: Remote control with LCD screen, 7 customizable daily programs, 6-order pilot wire.
• Safety Features: Window opening detection, overheating protection, child safety.
• Color Options: Black or White (this model is black)

9. Warranty and Support

Your BESTHERM HESTIA Electric Towel Dryer comes with a 2-year warranty. For any assistance or support, please contact our after-sales service based in France.

Contact Information:

• Online FAQ: Visit www.bestherm.fr/pages/faq
• Phone Assistance: 03 20 47 05 37
• Email Assistance: sav@hom-y.fr