1. Introduction
Thank you for choosing the Vakedy HW12 Gaming Headset. This headset is designed to provide an immersive audio experience across multiple gaming platforms. This manual provides essential information for setting up, operating, and maintaining your headset.

Image 1.1: Vakedy HW12 Gaming Headset, front view.
2. Package Contents
Please ensure all items are present in your package:
- Vakedy HW12 Gaming Headset
- 3.5mm Audio Cable (integrated)
- PC Splitter Cable (3.5mm TRRS to dual 3.5mm TRS for audio and microphone)
- User Manual

Image 2.1: Contents of the Vakedy HW12 Gaming Headset package, including the headset, cables, and documentation.
3. Setup Instructions
3.1 Connecting to PC
- Connect the headset's integrated 3.5mm TRRS jack into the PC splitter cable.
- Plug the green connector of the splitter cable into your PC's audio output (headphone) jack.
- Plug the pink connector of the splitter cable into your PC's microphone input jack.
- Adjust audio settings on your PC to ensure the headset is selected as the default playback and recording device.
3.2 Connecting to Gaming Consoles (PS5, PS4, Xbox One, Switch)
- Plug the headset's integrated 3.5mm TRRS jack directly into the 3.5mm port on your gaming controller (PS5, PS4, Xbox One) or the console itself (Nintendo Switch).
- Ensure the headset is recognized by your console's audio settings. Adjust input/output levels as needed.

Image 3.1: Diagram illustrating the multi-platform compatibility of the HW12 headset, showing connections to various devices.
Video 3.1: Official product video demonstrating the features and design of the Vakedy HW12 Gaming Headset.
4. Operating Instructions
4.1 Volume Control
The headset features an inline volume control wheel located on the cable. Rotate the wheel upwards to increase volume and downwards to decrease volume.
4.2 Microphone Usage
The flexible microphone can be adjusted to your preferred position. To mute the microphone, use the switch located on the inline control unit. Ensure the microphone is positioned close to your mouth for optimal voice clarity.

Image 4.1: Close-up of the headset's inline control unit, showing the volume wheel and microphone mute switch.
5. Comfort and Fit
5.1 Adjusting the Headset
The headband is adjustable to fit various head sizes. Gently slide the earcups up or down along the headband until a comfortable and secure fit is achieved. The earcups are designed to provide an over-ear fit for extended comfort.

Image 5.1: A user wearing the Vakedy HW12 headset, demonstrating the adjustable fit and comfortable earcups.
6. Maintenance
Proper maintenance ensures the longevity of your headset:
- Cleaning: Use a soft, dry cloth to clean the headset. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent damage.
7. Troubleshooting
If you encounter issues with your Vakedy HW12 Gaming Headset, refer to the following common solutions:
- No Sound:
- Check if the 3.5mm jack is fully inserted into the device.
- Ensure the volume control wheel on the headset cable is turned up.
- Verify audio output settings on your PC or console.
- Test the headset with another device to rule out device-specific issues.
- Microphone Not Working:
- Ensure the microphone mute switch on the inline control is in the 'unmute' position.
- Check microphone input settings on your PC or console.
- For PC, ensure the splitter cable's pink connector is correctly plugged into the microphone input.
- Test the microphone with another application or device.
- Distorted Audio:
- Lower the volume on both the headset and the connected device.
- Ensure the audio cable is not damaged or kinked.
- Try connecting to a different audio port or device.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Vakedy |
| Model Number | HW12 |
| Connectivity Technology | Wired |
| Headphone Jack | 3.5 mm Jack |
| Ear Placement | Over Ear |
| Audio Driver Type | Dynamic Driver |
| Audio Driver Size | 50 Millimeters |
| Frequency Range | 20Hz - 20,000Hz |
| Compatible Devices | Gaming Consoles, Computers |
| Noise Control | Active Noise Cancellation |
| Control Method | Remote (Inline) |
9. Warranty and Support
Vakedy is committed to providing quality products and customer satisfaction. Your HW12 Gaming Headset comes with:
- 365 Days Free Replacement: Should your product experience a manufacturing defect within 365 days of purchase, a free replacement will be provided. No repairs needed.
- 12 Hours Fast Support: Our customer support team is available 24/7 to assist you with any inquiries or issues. Expect a response within 12 hours.
For support, please refer to the contact information provided on the product packaging or visit the official Vakedy website.
10. Safety Information
Please read and follow these safety guidelines:
- Avoid prolonged listening at high volume levels to prevent hearing damage.
- Do not use the headset in situations where inability to hear ambient sounds could be dangerous (e.g., while driving or cycling).
- Keep the headset away from water and moisture.
- Do not attempt to disassemble or modify the headset. This will void the warranty.
- Keep out of reach of children.




