JLab EBGOANCBLK50WEB
JLab Go Pop ANC True Wireless Earbuds User Manual
Model: EBGOANCBLK50WEB
Introduction
Thank you for choosing JLab Go Pop ANC True Wireless Earbuds. These earbuds are designed to provide a superior audio experience with active noise cancellation, extended battery life, and convenient features for everyday use. This manual will guide you through the essential steps to get the most out of your new earbuds.
What's Included
- JLab Go Pop ANC Earbuds
- Charging Case with integrated USB-C Cable
- Extra Sizes Gel Eartips (3 sets)

Figure 1: Package Contents - JLab Go Pop ANC Earbuds, Charging Case, and Gel Eartips.
Setup
Charging the Earbuds and Case
The JLab Go Pop ANC earbuds come with a compact charging case that features an integrated USB-C charging cable. This allows for convenient charging on the go without needing to carry an extra cable.
- To charge the case, simply pull out the integrated USB-C cable and plug it into any compatible USB-C port (e.g., laptop, wall adapter).
- Place the earbuds into the charging case. The earbuds will begin charging automatically.
- A 10-minute charge provides up to an hour of playtime, and a full charge offers over 24 hours of total playtime with the case.

Figure 2: Integrated USB-C Charging Cable for convenient charging.
Video 1: Official JLab overview of the Go Pop ANC True Wireless Earbuds, demonstrating features including charging.
Pairing with Your Device
The JLab Go Pop ANC earbuds support Google Fast Pair for effortless connection with Android devices.
- Open the charging case. The earbuds will automatically enter pairing mode.
- For Android devices, a pop-up notification will appear on your screen for quick pairing.
- For other Bluetooth-enabled devices, go to your device's Bluetooth settings and select "JLab Go Pop ANC" from the list of available devices.
- The earbuds also feature Dual Connect, allowing you to use either earbud independently or both together.
Operating Instructions
Noise Control Modes
Control your listening environment with three noise control modes:
- ANC On: Activates Active Noise Cancelling to minimize external distractions.
- ANC Off: Disables Active Noise Cancelling.
- Be Aware Mode: Allows ambient noise to pass through for safe listening, especially when walking or running outdoors.
These settings can be adjusted via the JLab App for a personalized experience.

Figure 3: Experience quiet with Active Noise Cancelling.
Lab Quality Sound and Clear Calls
Enjoy crystal clear sound with 10mm drivers, providing a rich audio experience for all your content. The built-in MEMS microphone in each earbud ensures clear calls, even in noisy environments.

Figure 4: Lab Quality Sound with 10mm drivers.

Figure 5: Dual Connect and clear calls with built-in MEMS microphones.
Customize Your Sound with the JLab App
Download the JLab App to personalize your listening experience. The app allows you to:
- Control touch functions.
- Adjust Be Aware settings.
- Personalize sound preferences with EQ presets (JLab Signature, Balanced, or Bass Boost).
Maintenance
Cleaning Your Earbuds
To ensure optimal performance and hygiene, regularly clean your earbuds and charging case. Use a soft, dry cloth to wipe down the surfaces. For the eartips, you can gently remove them and clean with a damp cloth, ensuring they are completely dry before reattaching.
Water Resistance
The JLab Go Pop ANC earbuds are IP55 sweat and splashproof, making them suitable for workouts and light rain. However, they are not designed for submersion in water. Avoid exposing them to excessive moisture or harsh chemicals.
Troubleshooting
If you encounter any issues with your JLab Go Pop ANC earbuds, try the following common troubleshooting steps:
- No Sound/Connection Issues: Ensure Bluetooth is enabled on your device and the earbuds are charged. Try unpairing and re-pairing the earbuds.
- Charging Problems: Check that the USB-C cable is securely connected to both the case and the power source. Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.
- Sound Quality Issues: Adjust the eartips for a secure fit. Experiment with different EQ settings in the JLab App.
- Earbuds Not Responding: Place both earbuds back into the charging case, close the lid, and then open it again to reset them.
For more detailed troubleshooting or persistent issues, please refer to the official JLab support resources.
Specifications
| Feature | Specification |
|---|---|
| Model Name | Go Pop ANC |
| Model Number | EBGOANCBLK50WEB |
| Connectivity Technology | Wireless, Bluetooth 5.0 |
| Audio Driver Size | 10mm |
| Noise Control | Active Noise Cancellation |
| Battery Life (Earbuds) | Up to 7+ hours per charge |
| Total Playtime (with Case) | Up to 24+ hours |
| Charging Time (10 min quick charge) | 1 hour playtime |
| Water Resistance Level | IP55 (Sweat & Splashproof) |
| Item Weight | 0.06 Kilograms (2.11 ounces) |
| Product Dimensions | 2.4 x 1.16 x 4.55 inches |
| Included Components | Protective Case, Earbuds, Gel Eartips |
Warranty and Support
JLab products are backed by a manufacturer's warranty. For specific warranty details, product registration, or further assistance, please visit the official JLab website or contact their customer support. Keep your purchase receipt for warranty claims.
For additional information and support, visit the JLab Store on Amazon.
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