TORRAS 10,000mAh Qi2 Certified Portable Charger

1. Product Overview

The TORRAS 10,000mAh Qi2 Certified Portable Charger is a high-capacity magnetic power bank designed for efficient and convenient charging of compatible devices. Featuring the latest Qi2 wireless charging technology, it supports 15W fast wireless charging and 20W wired charging via USB-C. Its compact design includes a versatile 360° rotating stand, making it ideal for various uses on the go.

This power bank is equipped with advanced safety features, including protection against overcharge, over-discharge, and overheating, ensuring reliable and safe operation. It is also certified for air travel, providing a dependable power solution for your journeys.

Image: The TORRAS 10,000mAh Qi2 Portable Charger magnetically attached to the back of a smartphone, showcasing its compact form factor and integrated stand.

2. What's in the Box

Please check the package contents upon unboxing:

• 1 x TORRAS 10,000mAh Power Bank (Black)
• 1 x PD3.0 USB-C to USB-C Cable (1.6ft, Black)
• 1 x Safety Manual
• 1 x Quick Guide

3. Specifications

Image: The power bank held in hand, illustrating its compact size and light weight, suitable for air travel.

4. Setup

4.1 Initial Charging of the Power Bank

Before first use, fully charge your TORRAS portable charger. Connect the included USB-C to USB-C cable to the power bank's USB-C port and the other end to a compatible USB-C power adapter (not included). The LED indicators on the power bank will illuminate to show the charging progress. All four LEDs will be solid when fully charged.

4.2 Understanding LED Indicators

The power bank features four LED indicators to display the remaining battery level:

• 4 LEDs Solid: 75% - 100% Battery
• 3 LEDs Solid: 50% - 75% Battery
• 2 LEDs Solid: 25% - 50% Battery
• 1 LED Solid: 0% - 25% Battery
• Flashing LED: Charging in progress or low battery warning.

5. Operating Instructions

5.1 Wireless Charging (Qi2 MagSafe-Compatible)

For optimal wireless charging, ensure your device is Qi2 compatible (e.g., iPhone 12 series and newer). Align your device's MagSafe area with the magnetic ring on the power bank. The strong magnetic hold will securely attach the power bank to your device, initiating 15W fast wireless charging.

Image: A graphic illustrating the 15W fast charging capability and a comparison showing 2X faster charging in 1 hour.

5.2 Wired Charging (USB-C)

Connect your device to the power bank using the provided USB-C to USB-C cable or another compatible USB-C cable. The power bank supports up to 20W wired charging for fast power delivery to your device.

5.3 Using the 360° Rotating Stand

The integrated 360° rotating stand allows for versatile viewing angles. Simply pull out the ring stand from the back of the power bank and rotate it to your desired position. This feature is useful for watching videos, video calls, or hands-free use while charging.

Image: A collage of images demonstrating the power bank's 360° rotating stand in different orientations and usage scenarios, such as propping up a phone for viewing.

5.4 Pass-Through Charging

The power bank supports pass-through charging, allowing you to charge both your device and the power bank simultaneously when the power bank is connected to a power source.

5.5 Low Current Mode

For charging low-power devices such as wireless earbuds or smartwatches, the power bank automatically adjusts its output to a low current mode to prevent overcharging and protect the device's battery.

Image: Illustrations showing the power bank's versatility, including charging two devices simultaneously, pass-through charging, and a low current mode for smaller accessories like earbuds.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Avoid using harsh chemicals or abrasive materials.
• Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, fully charge the power bank at least once every three months if not in regular use. Avoid fully discharging the battery frequently.
• Avoid Physical Damage: Do not drop, disassemble, or attempt to repair the power bank yourself. This can void the warranty and pose safety risks.

7. Troubleshooting

Issue: Power bank is not charging or charging slowly.

• Ensure the USB-C cable is securely connected to both the power bank and the power adapter.
• Verify that the power adapter is functioning correctly and provides sufficient power (e.g., a PD-compatible adapter for faster charging).
• Try a different USB-C cable or power adapter.

Issue: Device is not charging wirelessly.

• Ensure your device is Qi2 compatible and supports MagSafe-style magnetic alignment.
• Check for any obstructions between the power bank and your device (e.g., thick phone cases, metal objects).
• Ensure the power bank has sufficient charge.
• Note: This power bank is optimized for iPhone 12/13/14/15/16 Pro/Pro Max series. Compatibility with other devices, especially non-Qi2 Android phones, may vary and might result in slower charging or heat generation.

Issue: Power bank or device gets warm during charging.

• It is normal for charging devices to generate some heat. The power bank features a heat dissipation system to manage this.
• If the device becomes excessively hot, disconnect it immediately. Ensure proper ventilation and avoid charging in confined spaces or direct sunlight.

If you encounter issues not covered here, please refer to the Warranty and Support section for contact information.

8. Safety Information

Please read all safety instructions before using this product to ensure safe and proper operation.

• Do not expose the power bank to extreme temperatures (above 45°C/113°F or below 0°C/32°F), direct sunlight, or high humidity.
• Do not immerse the power bank in water or other liquids.
• Keep out of reach of children.
• Do not disassemble, crush, puncture, or short-circuit the power bank.
• Dispose of the power bank responsibly according to local regulations. Do not dispose of it with household waste.
• The product is certified for air travel, adhering to relevant safety standards.

Image: An exploded view of the power bank highlighting its internal safety components, including nano silicone, integrated smart chip, thermal-conductive metal, fire-resistant PC material, and aviation aluminum alloy.

9. Warranty and Support

Your TORRAS 10,000mAh Qi2 Portable Charger comes with an 18-month warranty from the date of purchase, covering manufacturing defects.

TORRAS also provides lifetime professional support for its products.

Contacting Customer Support:

For any issues, questions, or warranty claims, please contact TORRAS customer support directly. You can typically find contact information on the official TORRAS website or through your purchase platform (e.g., Amazon's "Contact Seller" option).

To contact via Amazon:

1. Go to 'Your Orders'.
2. Select the item.
3. Tap 'Contact Seller'.