Twelve South PlugBug 50W USB-C Charger Block

Introduction

The Twelve South PlugBug 50W USB-C Charger Block is a versatile and compact charging solution designed for a wide range of USB-C powered devices, including iPhones, iPads, and MacBooks. It features two USB-C ports for simultaneous charging and integrates with Apple's Find My network for easy location tracking. Its slim profile and folding prongs make it an ideal companion for both home and travel use.

Setup

To begin using your PlugBug 50W USB-C Charger Block, follow these simple steps:

1. Unpack the Charger: Carefully remove the PlugBug from its packaging.
2. Prepare for Use: The PlugBug features folding prongs for compact storage. Gently unfold the prongs until they lock into place, ready to be inserted into a wall outlet.
3. Connect to Power: Insert the PlugBug into a standard wall power outlet. Ensure it is securely seated.

Operating Instructions

The PlugBug is designed for efficient and intelligent charging:

• 2-Port Charging: The PlugBug allows you to charge up to two USB-C powered devices simultaneously. Its dynamic charging feature automatically detects the connected devices and delivers the optimal amount of power to each port.
• 50W PD Fast Charging: This charger can deliver up to 50W of Power Delivery (PD) output. This ensures rapid and efficient charging for compatible devices such as the iPhone 15 Pro, various iPad models, and MacBook Air/Pro.
• Device Compatibility: The PlugBug is compatible with a wide range of Apple devices, including AirPods, HomePods, MacBooks, iPads (Pro, Air, Mini, and standard models), and all iPhones 16 and later.

Apple Find My Integration

The PlugBug features integrated Apple Find My technology, allowing you to easily locate your charger if it is misplaced or lost. This feature functions similarly to an AirTag, leveraging Apple's vast Find My network.

• Locate Your Charger: Open the Apple Find My app on your iPhone, iPad, or MacBook. Your PlugBug will appear on the map, showing its last known location.
• Play a Sound: If the PlugBug is nearby, you can use the Find My app to play a sound from the charger, helping you pinpoint its exact location.

Maintenance

To ensure the longevity and optimal performance of your PlugBug charger, follow these maintenance guidelines:

• Cleaning: Disconnect the charger from the power outlet and all devices before cleaning. Use a soft, dry cloth to wipe the exterior. Avoid using liquid cleaners or abrasive materials.
• Storage: When not in use, fold the prongs to protect them and store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping the charger or subjecting it to strong impacts. Do not attempt to disassemble the unit.

Troubleshooting

If you encounter issues with your PlugBug, refer to the following common troubleshooting tips:

• Device Not Charging:
  • Ensure the PlugBug is securely plugged into a working wall outlet.
  • Verify that the USB-C cable is properly connected to both the charger and your device.
  • Try using a different USB-C cable or a different wall outlet to rule out issues with those components.
  • Confirm your device is compatible with USB-C charging.
• Apple Find My Feature Not Working:
  • Ensure your Apple device (iPhone, iPad, MacBook) is running iOS 14 or a later version, as this is required for Find My compatibility.
  • Check that Bluetooth is enabled on your Apple device.
  • Ensure the PlugBug is within range of an Apple device connected to the Find My network.
  • The PlugBug contains a CR2032 battery for the Find My feature. If the battery is depleted, the Find My functionality may be affected.
• Overheating: It is normal for the charger to become warm during use. If it becomes excessively hot, disconnect it immediately and allow it to cool down. Ensure adequate ventilation around the charger.

Specifications

Warranty and Support

For detailed warranty information and customer support, please visit the official Twelve South website or contact their customer service department. Keep your proof of purchase for any warranty claims.

Manufacturer: Twelve South