1. Introduction
Welcome to the comprehensive user manual for your new TECNO Spark GO 1 smartphone. This guide provides detailed instructions to help you get started, operate, maintain, and troubleshoot your device effectively. The TECNO Spark GO 1 is designed for a smooth and responsive user experience, featuring a high refresh rate display, ample memory, and advanced audio and communication technologies.
Figure 1.1: TECNO Spark GO 1 - Front and Back View
Key Features:
- 6.67" 120Hz Smooth Display: Experience fluid visuals and responsive touch interactions.
- 4+ Years Lag-Free Fluency: Optimized performance for long-term smooth operation.
- 8GB* Bigger RAM: Enhanced multitasking capabilities with up to 8GB of RAM (4GB physical + 4GB virtual).
- In-built Infrared Remote Control Sensor: Control compatible home appliances directly from your phone.
- Dual Speakers with DTS: Enjoy immersive audio with enhanced volume and clarity.
- AI Call Noise Reduction: Clearer conversations in noisy environments.
- IP54 Rated: Provides dust and splash resistance for added durability.
2. What's in the Box
Upon unboxing your TECNO Spark GO 1, please ensure all the following items are present:
- TECNO Spark GO 1 Smartphone
- Power Adapter
- USB Cable
- SIM Tray Ejector
- Phone Case
3. Setup
3.1 Charging the Device
Before first use, it is recommended to fully charge your TECNO Spark GO 1. The device is equipped with a 5000mAh battery and supports 15W fast charging.
- Connect the USB cable to the power adapter.
- Plug the power adapter into a wall outlet.
- Connect the USB cable's other end to the USB-C port at the bottom of your phone.
- The charging indicator will appear on the screen. Allow the phone to charge until it reaches 100%.
Figure 3.1: Device Bottom Ports (USB-C and Audio Jack)
3.2 Inserting SIM Card and MicroSD Card
Your TECNO Spark GO 1 supports dual SIM cards and a MicroSD card for expandable storage up to 1TB.
- Locate the SIM tray on the side of the phone.
- Insert the SIM tray ejector tool into the small hole next to the tray and press firmly until the tray pops out.
- Carefully pull out the SIM tray.
- Place your Nano-SIM card(s) and/or MicroSD card into the designated slots on the tray, ensuring correct orientation.
- Gently push the tray back into the phone until it clicks into place.
Figure 3.2: Side View with SIM Tray
3.3 Initial Power On and Setup
After charging and inserting your SIM card(s), you can power on your device for the first time.
- Press and hold the Power button (located on the side of the phone) until the TECNO logo appears.
- Follow the on-screen prompts to complete the initial setup, which includes selecting your language, connecting to Wi-Fi, setting up your Google account, and configuring security features.
Figure 3.3: Side Buttons (Power and Volume)
4. Operating Your Device
4.1 Display and Navigation
The TECNO Spark GO 1 features a 6.67-inch IPS LCD display with a 120Hz refresh rate, providing a smooth visual experience for scrolling, gaming, and video playback. Navigation is primarily via touchscreen gestures and on-screen buttons.
Figure 4.1: 120Hz Smooth Display
4.2 Performance and Multitasking
With 8GB* of bigger RAM (4GB physical + 4GB virtual) and optimized software, the Spark GO 1 is designed to deliver 4+ years of lag-free performance, ensuring smooth app switching and efficient multitasking.
Figure 4.2: 4+ Years Lag-Free Fluency
4.3 Audio Experience
The device features dual speakers with DTS technology, providing up to 300% louder and clearer audio for calls, music, and videos.
4.4 Infrared Remote Control
Utilize the in-built infrared sensor to control various home appliances such as TVs, air conditioners, and set-top boxes. Access the dedicated remote control application on your phone to set up and manage your devices.
Figure 4.3: Integrated Infrared Remote Functionality
4.5 AI Call Noise Reduction
The AI Call Noise Reduction feature enhances call clarity by intelligently filtering out background noise, ensuring your voice is heard clearly even in noisy surroundings.
Figure 4.4: AI Active Noise Cancellation
5. Maintenance
5.1 Cleaning Your Device
To keep your phone in optimal condition, regularly clean it with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials.
5.2 Battery Care
- Avoid exposing the battery to extreme temperatures (hot or cold).
- Use only the original or certified compatible charger and cable.
- Do not leave the phone charging for extended periods after it's fully charged.
5.3 Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. You can usually find this option in your phone's Settings menu under "System" or "About phone".
5.4 Water and Dust Resistance (IP54)
The TECNO Spark GO 1 is IP54 rated, meaning it is protected against limited dust ingress and water splashes from any direction. While it offers some protection, it is not waterproof. Avoid submerging the device in water or exposing it to high-pressure water jets.
6. Troubleshooting
This section addresses common issues you might encounter with your TECNO Spark GO 1. If the problem persists, please contact customer support.
| Problem | Possible Solution |
|---|---|
| Device not turning on | Ensure the battery is charged. Connect to the charger for at least 15 minutes, then try pressing and holding the Power button for 10-15 seconds. |
| Battery drains quickly | Close background apps, reduce screen brightness, disable unnecessary features like Wi-Fi/Bluetooth when not in use. Check battery usage in Settings to identify power-hungry apps. |
| Apps are lagging or freezing | Clear app cache, restart the app, or restart the phone. Ensure sufficient storage space is available. Consider uninstalling unused apps. |
| Cannot connect to Wi-Fi/Bluetooth | Toggle Wi-Fi/Bluetooth off and on. Restart your router (for Wi-Fi). Forget the network/device and try reconnecting. |
| Poor call quality / AI Noise Reduction not working | Ensure microphone and speaker are not obstructed. Check network signal strength. Restart the device. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | KL4 |
| Operating System | Android 14 |
| RAM | 4 GB (expandable to 8GB*) |
| Storage | 64 GB (Expandable up to 1TB via MicroSD) |
| Display | 6.67" IPS LCD, 120Hz Smooth Display, 720 x 1600 pixels resolution |
| Battery Capacity | 5000 mAh (Lithium Polymer) |
| Charging | 15W Fast Charging Support |
| Connectivity | Bluetooth, Infrared, Wi-Fi, USB |
| Audio Jack | 3.5 mm |
| Special Features | Infrared Remote, Dual Speakers with DTS, AI Call Noise Reduction, IP54 Dust & Splash Resistant |
| Product Dimensions | 16.6 x 7.7 x 0.8 cm |
| Item Weight | 189 g |
| Manufacturer | G mobiles, G Mobiles India |
| Country of Origin | India |
8. Warranty and Support
8.1 Product Warranty
Your TECNO Spark GO 1 comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
8.2 Protection Plans
Additional protection plans may be available for your device, such as screen damage protection or extended warranty. For details on available plans, please check with your retailer or the official Tecno website.
- Screen Damage Protection for 1 year
- Total Protection Plan for 1 Year
- Extended warranty for 1 Year
8.3 Customer Support
For technical assistance, service, or further inquiries, please contact Tecno customer support. You can find contact information on the official Tecno website or through the support section of your device's settings.
Manufacturer: G mobiles, G Mobiles India
Visit the official Tecno Store for more information: Tecno Store on Amazon.in
