1. Introduction
Thank you for purchasing the BLACK+DECKER Duraglide RC620W 20-Cup Multi-Use Rice Cooker. This manual provides important information regarding the safe operation, use, and maintenance of your appliance. Please read it thoroughly before first use and keep it for future reference.
Important Safeguards
- Always ensure the appliance is unplugged from the outlet before assembling, disassembling, or cleaning.
- Do not immerse the cord, plug, or base unit in water or other liquids.
- Close supervision is necessary when any appliance is used by or near children.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Use only attachments recommended or sold by the manufacturer.
- Do not use outdoors.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- To disconnect, turn any control to 'off', then remove the plug from the wall outlet.
- This appliance is for household use only.
2. Product Overview
Parts and Features
The BLACK+DECKER Duraglide RC620W Rice Cooker is designed for efficient and convenient cooking. It includes several key components for its multi-use functionality.

Image 2.1: The BLACK+DECKER Duraglide RC620W Rice Cooker. This image shows the main unit in white with a gray base, featuring the control switch and indicator lights. The glass lid is shown in an open position, revealing the nonstick cooking pot inside.

Image 2.2: Included accessories for the rice cooker. This image displays the steamer basket, a clear plastic measuring cup, and a black plastic serving spoon, all designed to complement the rice cooker's functions.
- Glass Lid: Allows monitoring of cooking progress.
- Steamer Basket: For steaming vegetables, fish, and more.
- Nonstick Cooking Pot: Features Duraglide technology for easy food release and cleaning.
- Base Unit: Houses the heating element and controls.
- Control Switch: Simple one-touch operation for cooking.
- Indicator Lights: Show cooking or warm status.
- Measuring Cup: For precise ingredient measurement.
- Serving Spoon: Designed for use with nonstick surfaces.
3. Setup
Before First Use
Before using your rice cooker for the first time, follow these steps:
- Remove all packaging materials, stickers, and plastic bands from the appliance.
- Wash the glass lid, steamer basket, nonstick cooking pot, measuring cup, and serving spoon in warm, soapy water. Rinse thoroughly and dry.
- Wipe the exterior of the rice cooker base with a damp cloth. Do not immerse the base in water.
Assembly
The rice cooker requires minimal assembly:
- Place the nonstick cooking pot inside the rice cooker base, ensuring it sits flat and securely.
- Place the glass lid on top of the cooking pot.
4. Operating Instructions
Cooking Rice
Follow these steps for cooking perfect rice:
- Measure the desired amount of rice using the provided measuring cup. One cup of uncooked rice typically yields two cups of cooked rice.
- Rinse the rice thoroughly under cold water until the water runs clear. This helps remove excess starch.
- Place the rinsed rice into the nonstick cooking pot.
- Add the appropriate amount of water. A general ratio is 1:1 for white rice (e.g., 1 cup rice to 1 cup water). Refer to the rice packaging for specific water ratios.
- Place the cooking pot into the rice cooker base and cover with the glass lid.
- Plug the rice cooker into a standard electrical outlet.
- Press the control switch down to the 'COOK' position. The 'COOK' indicator light will illuminate.
- Once the rice is cooked, the appliance will automatically switch to the 'WARM' setting, and the 'WARM' indicator light will illuminate.
- Allow the rice to rest on 'WARM' for 5-10 minutes before serving. This allows the rice to fully absorb moisture.
- Unplug the rice cooker from the outlet after serving.
Using the Steamer Basket
The steamer basket allows you to steam vegetables, fish, or other foods while rice cooks below, or independently.
- Add water to the cooking pot (approximately 1-2 cups, depending on steaming time).
- Place the food to be steamed into the steamer basket.
- Place the steamer basket on top of the cooking pot.
- Cover with the glass lid.
- Plug in the rice cooker and press the control switch to 'COOK'.
- Monitor the food and remove when cooked to your preference.
- Unplug the appliance when finished.
Keep Warm Function
The rice cooker automatically switches to the 'WARM' function once cooking is complete. This feature keeps your rice at an optimal serving temperature without overcooking. Do not leave rice on the 'WARM' setting for more than a few hours to maintain quality.
5. Care and Cleaning
Proper care and cleaning will ensure the longevity and performance of your rice cooker.
Cleaning the Rice Cooker
- Always unplug the rice cooker and allow it to cool completely before cleaning.
- Remove the cooking pot and steamer basket. Wash them, the glass lid, measuring cup, and serving spoon in warm, soapy water. The nonstick pot is hand wash recommended.
- Rinse all removable parts thoroughly and dry completely.
- Wipe the exterior of the rice cooker base with a damp cloth. Do not use abrasive cleaners or scouring pads.
- Never immerse the rice cooker base in water or any other liquid.
Storage
Ensure the appliance is clean and dry before storing. Store the rice cooker in a cool, dry place. You can store the measuring cup and serving spoon inside the cooking pot for convenience.
6. Troubleshooting
If you encounter issues with your rice cooker, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Rice is too hard/undercooked. | Not enough water; cooking cycle interrupted; lid not sealed properly. | Add more water (1/4 cup at a time) and restart cooking; ensure lid is secure. |
| Rice is too soft/mushy. | Too much water. | Reduce water slightly for future cooking; ensure correct rice-to-water ratio. |
| Rice sticks to the bottom of the pot. | Not enough water; rice not rinsed; pot not clean. | Ensure proper water ratio; rinse rice thoroughly; clean pot properly before use. |
| Rice cooker does not turn on. | Not plugged in; power outlet issue; appliance malfunction. | Check power cord connection; test outlet with another appliance; contact customer support if issue persists. |
| Water boils over. | Too much water; too much rice; lid not properly seated. | Reduce water/rice quantity; ensure lid is correctly placed. |
7. Specifications
Key technical specifications for the BLACK+DECKER Duraglide RC620W Rice Cooker:
- Model Name: RC620W
- Brand: BLACK+DECKER
- Capacity: 20 Cups (cooked rice)
- Power Source: Corded Electric
- Wattage: 620 watts
- Product Dimensions: 1"D x 1"W x 1"H (Note: These dimensions appear to be placeholder values and may not be accurate for the actual product.)
- Item Weight: 5.89 pounds
- Material: Metal (body), Glass (lid)
- Special Feature: Double Nonstick Coating (Duraglide Technology)
- Product Care Instructions: Hand Wash (for removable parts)
- Included Components: Steamer Basket, Measuring Cup, Serving Spoon
8. Warranty and Customer Support
This product is covered by a limited warranty. For specific warranty details, please refer to the warranty card included with your purchase or visit the official BLACK+DECKER website. Do not attempt to repair the appliance yourself. Any servicing other than cleaning should be performed by an authorized service representative.
For customer support, product registration, or to order replacement parts, please visit the BLACK+DECKER official website or contact their customer service line. Contact information can typically be found on the product packaging or the brand's official website.





