Introduction
This manual provides essential information for the safe and efficient operation of your Sannover Anita 12 kW Pellet Stove. Please read these instructions carefully before installation, operation, or maintenance. Proper installation and regular maintenance by a qualified specialist are crucial for safety and warranty validity.
Safety Information
Important: To ensure the 2-year factory parts warranty, installation, connection to the electrical grid, initial use, maintenance, and any repairs must be performed by a qualified specialist. Annual maintenance is mandatory. Failure to comply with these conditions will void the warranty.
Upon delivery, it is essential to thoroughly inspect the package, both externally and internally, for any damage. Claims for product exchange or refund due to damage cannot be processed without a documented complaint at the time of delivery.
Always ensure adequate ventilation in the room where the pellet stove is installed.
Keep flammable materials away from the stove.
Setup
While professional installation is required, understanding the setup process can be beneficial. The Sannover Anita pellet stove is designed for easy integration into your home heating system.
- Placement: Ensure the stove is placed on a non-combustible surface and maintains required clearances from walls and furniture.
- Flue Connection: The stove requires an 80 mm chimney connection for exhaust. This must be professionally installed and sealed.
- Electrical Connection: A qualified electrician must connect the stove to the main power supply.
- Pellet Loading: Once installed, the pellet hopper can be filled with high-quality wood pellets.

Image: The Sannover Anita 12 kW Pellet Stove, shown in a living room setting, demonstrating its compact design and how it fits into a home environment. The stove is red with a dark grey front panel and a visible flame.
Operating Instructions
The Anita pellet stove features a user-friendly digital control panel located on the top of the unit for easy access and operation.
- Power On/Off: Use the designated button on the control panel to switch the stove on or off.
- Temperature Setting: Adjust the desired room temperature using the controls. The integrated room sensor will help maintain the set temperature efficiently.
- Programming: The stove can be programmed for automatic operation, allowing you to set specific heating schedules. Refer to the detailed programming section in the full manual for advanced settings.
- Quiet Operation: The cast iron brazier (flame pot) is designed to reduce noise when pellets fall, contributing to a quieter operation, especially in living areas.
- Ventilated Air: The integrated fan ensures better heat distribution throughout the heated volume, providing comfortable warmth.

Image: A detailed view of the Sannover Anita 12 kW Pellet Stove, highlighting the front panel with the visible flame, indicating active operation. The red casing and dark grey door are clearly visible.
Maintenance
Regular maintenance is essential for the longevity, efficiency, and safe operation of your pellet stove. Annual maintenance by a qualified specialist is mandatory for warranty validity.
- Ash Removal: The removable ash tray should be emptied regularly to prevent buildup and ensure proper airflow. Frequency depends on usage.
- Cleaning: Keep the glass door clean for optimal flame visibility. Ensure the stove is cool before cleaning.
- Professional Service: Schedule annual professional maintenance to inspect and clean internal components, flue pipes, and ensure all safety systems are functioning correctly.
Troubleshooting
If you encounter issues with your Sannover Anita pellet stove, please consult the following basic troubleshooting steps. For complex problems or any issue affecting safety, contact a qualified technician.
- Stove Not Starting: Check if the stove is properly connected to the power supply. Ensure the pellet hopper has sufficient pellets.
- Poor Heat Output: Verify that the ash tray is clean and not overflowing. Ensure the flue is not obstructed.
- Unusual Noises: While the stove is designed for quiet operation, any unusual or loud noises should be investigated by a professional.
- Error Codes: If the digital display shows an error code, refer to the full product manual or contact a service technician.
Specifications
| Feature | Detail |
|---|---|
| Brand | Sannover Thermique |
| Model Number | ANITA12Bord |
| Power Output | 12 kW |
| Color | Red |
| Product Dimensions (L x W x H) | 53.4 x 53.4 x 104.2 cm |
| Heat Output | 40945.68 British Thermal Units |
| Ventilation Type | Direct Ventilation |
| Efficiency | High Efficiency |
| Mounting Type | Freestanding |
| Chimney Connection | 80 mm |
| Approx. Heated Area | Up to 120 m² |
| Features | Digital control panel, Integrated room sensor, Cast iron brazier, Removable ash tray, Programmable |
Warranty and Support
The Sannover Anita Pellet Stove comes with a 2-year warranty on factory parts. This warranty is strictly conditional upon:
- Professional installation and connection to the electrical grid.
- Initial use and commissioning performed by a qualified specialist.
- Mandatory annual maintenance carried out by a qualified specialist.
- Any repairs being performed by a qualified specialist.
Failure to adhere to these conditions will invalidate the warranty. For technical support or to schedule professional service, please contact your authorized Sannover dealer or a certified heating technician.





