Universal Audio Apollo Twin X DUO Gen 2 Essentials+ Edition Thunderbolt 3 Audio Interface User Manual

1. Introduction

This manual provides essential information for the setup, operation, and maintenance of your Universal Audio Apollo Twin X DUO Gen 2 Essentials+ Edition Thunderbolt 3 Audio Interface. Please read these instructions carefully to ensure optimal performance and longevity of your device.

The Apollo Twin X DUO Gen 2 offers high-resolution audio conversion, dual Unison mic preamps, and DUO Core DSP processing, enabling real-time recording through UAD plug-ins. It is designed to deliver professional-grade sound quality for your desktop studio.

2. Package Contents

• Universal Audio Apollo Twin X DUO Gen 2 Essentials+ Edition Audio Interface
• External Power Supply Unit
• UAD Essentials+ Plug-in Bundle Voucher
• Documentation (Quick Start Guide, Warranty Information)

Note: A Thunderbolt 3 cable is not included and must be purchased separately.

3. Setup Guide

3.1 System Requirements

• Operating System: macOS (10.15 Catalina or later) or Windows (10 64-bit or later)
• Processor: Intel Core i7 or equivalent (macOS), Intel Core i7 or AMD equivalent (Windows)
• RAM: 8 GB or more recommended
• Connectivity: Available Thunderbolt 3 port
• Software: Internet connection for UAD software download and authorization

3.2 Hardware Connection

1. Power Connection: Connect the included power supply to the 12V DC input on the rear panel of the Apollo Twin X. Plug the power supply into an appropriate electrical outlet.
2. Thunderbolt Connection: Using a certified Thunderbolt 3 cable (not included), connect the Apollo Twin X to a Thunderbolt 3 port on your computer.
3. Monitor Connection: Connect your studio monitors to the 'MONITOR L' and 'MONITOR R' outputs on the rear panel using balanced TRS cables.
4. Input Devices: Connect microphones to the 'MIC/LINE 1' and 'MIC/LINE 2' inputs using XLR cables. Connect instruments (e.g., guitar, bass) to the HI-Z input on the front panel.

Figure 3.2.1: Rear Panel Connections. This image displays the rear panel of the Apollo Twin X DUO Gen 2, highlighting the Optical In, Thunderbolt 3 port, Power input, Line Out 3/4, Monitor L/R outputs, and Mic/Line 1/2 inputs.

Figure 3.2.2: Typical Studio Setup. This image illustrates the Apollo Twin X DUO Gen 2 connected to a laptop, with a microphone ready for recording, demonstrating a common use case.

3.3 Software Installation

1. Download UAD Software: Visit the Universal Audio website (www.uaudio.com/downloads) and download the latest UAD software for your operating system.
2. Install Software: Follow the on-screen instructions to install the UAD software, which includes drivers, the UAD Console application, and UAD plug-ins.
3. Register and Authorize: After installation, launch the UAD Meter & Control Panel application. Follow the prompts to register your Apollo Twin X and authorize your included UAD Essentials+ plug-in bundle. An internet connection is required for this step.

4. Operating Instructions

4.1 Front Panel Overview

Figure 4.1.1: Apollo Twin X DUO Gen 2 Front Panel. This image shows the main control knob, input level meters (CH1, CH2), monitor level meters, headphone output, and various control buttons.

• Large Knob: Controls input gain, monitor output level, and headphone output level depending on the selected mode.
• CH1/CH2 Meters: Display input levels for channels 1 and 2.
• Monitor/Headphone Meters: Display output levels for main monitors and headphones.
• Preamp Button: Toggles between input gain control and monitor/headphone level control for the large knob.
• Input Buttons (Talk, Dim, +48V, Pad, Alt, FCN, Mono, Link, Mute): Provide quick access to various input and monitoring functions. Refer to the UAD Console manual for detailed descriptions of each button's function.
• Monitor Button: Toggles the large knob's control between monitor output and headphone output.

4.2 Basic Recording Workflow

1. Connect Input: Plug your microphone or instrument into the appropriate input on the Apollo Twin X.
2. Open UAD Console: Launch the UAD Console application on your computer. This software manages all Apollo Twin X settings, routing, and UAD plug-ins.
3. Select Input: In the Console, select the input channel corresponding to your connected device.
4. Adjust Gain: Use the large knob on the Apollo Twin X or the gain control in the Console to set an appropriate input level. The Auto-Gain feature can assist in quickly setting levels across multiple inputs.
5. Apply Unison Preamps (Optional): If using a microphone, you can load Unison preamp emulations (e.g., Neve, API) in the Console's Unison insert slot for authentic analog tone.
6. Insert UAD Plug-ins (Optional): Add UAD DSP plug-ins to your input channels for real-time processing without latency.
7. Monitor Audio: Ensure your studio monitors or headphones are connected and their levels are adjusted for comfortable listening.
8. Record in DAW: Open your Digital Audio Workstation (DAW) and select the Apollo Twin X as your audio interface. Create a new track and arm it for recording.

Figure 4.2.1: UAD Console with Unison Enabled. This image displays the UAD Console interface, highlighting the Unison technology for authentic preamp emulations.

4.3 Advanced Features

• UAD Plug-ins: The Apollo Twin X DUO Gen 2 includes the Essentials+ Edition plug-in bundle, providing access to a selection of premium UAD plug-ins for mixing and mastering. Additional plug-ins can be purchased and authorized through your UA account.
• Monitor Correction: Utilize Apollo Monitor Correction powered by Sonarworks to optimize your monitoring environment for accurate mixing.
• Bass Management: Configure bass management settings in the Console to integrate a subwoofer into your monitor setup, ensuring detailed low-end reproduction.

Figure 4.3.1: UAD Plug-in Collection. This image showcases a variety of UAD plug-in interfaces, representing the extensive library available for processing audio.

Figure 4.3.2: Monitor Correction Interface. This image displays the software interface for configuring monitor correction and bass management, crucial for accurate audio playback.

5. Maintenance

• Cleaning: Use a soft, dry cloth to clean the exterior of the Apollo Twin X. Avoid using liquid cleaners or solvents, as they may damage the finish or internal components.
• Software Updates: Regularly check the Universal Audio website for the latest UAD software updates. Keeping your software up-to-date ensures compatibility, performance improvements, and access to new features.
• Environmental Conditions: Operate the device in a clean, dry environment away from direct sunlight, excessive heat, and moisture. Ensure adequate ventilation around the unit to prevent overheating.

6. Troubleshooting

6.1 Common Issues and Solutions

• No Sound Output:
  • Verify that the Apollo Twin X is powered on and connected via Thunderbolt.
  • Check monitor and headphone levels on the device and in the UAD Console.
  • Ensure the Apollo Twin X is selected as the audio output device in your computer's sound settings and your DAW.
  • Confirm that all cables (Thunderbolt, monitor, headphone) are securely connected.
• Input Not Detected:
  • Check physical connections of microphones or instruments.
  • Ensure the correct input channel is selected and armed in the UAD Console and your DAW.
  • If using a condenser microphone, verify that +48V phantom power is enabled.
• UAD Plug-ins Not Loading/Working:
  • Ensure your UAD software is up-to-date and authorized.
  • Check the UAD Meter & Control Panel to confirm the Apollo Twin X is recognized and DSP resources are available.
  • Restart your computer and the Apollo Twin X.
• Connection Issues (Thunderbolt):
  • Use a certified Thunderbolt 3 cable.
  • Ensure your computer's Thunderbolt drivers are up-to-date.
  • Try connecting to a different Thunderbolt port if available.

6.2 Further Assistance

For more detailed troubleshooting guides and technical support, please visit the Universal Audio support website. Online resources, FAQs, and community forums are available to assist you.

7. Specifications

8. Warranty and Support

Universal Audio products are manufactured to high standards and are backed by a limited warranty. For specific warranty terms and conditions applicable to your Apollo Twin X DUO Gen 2, please refer to the warranty card included with your product or visit the official Universal Audio website.

For technical support, product registration, and access to the latest drivers and software, please visit the Universal Audio support portal at www.uaudio.com/support. This portal provides comprehensive resources, including knowledge base articles, FAQs, and contact options for customer service.