1. Introduction
This manual provides detailed instructions for the BIGBIG WON Gale Wireless Controller. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. The Gale controller is designed for multi-platform compatibility, including PC, Switch, iOS, and Android devices, offering advanced features such as Hall-Effect joysticks and triggers, customizable buttons, and motion aiming.
Image: The BIGBIG WON Gale Wireless Controller, showcasing its design and branding.
2. Safety Information
- Do not expose the controller to extreme temperatures, humidity, or direct sunlight.
- Avoid dropping or subjecting the controller to strong impacts.
- Keep the controller away from liquids and moisture.
- Do not attempt to disassemble or modify the controller. This will void the warranty.
- Use only the provided charging cable and dock, or compatible accessories.
- Store the controller in a clean, dry place when not in use.
3. Setup
3.1 Connection Methods
The BIGBIG WON Gale controller supports multiple connection types for broad compatibility:
- 2.4G Wireless Dongle: For PC and other compatible devices. Provides a stable, low-latency connection with a 125Hz polling rate.
- Bluetooth: For Switch, iOS, and Android devices. Pair the controller via your device's Bluetooth settings.
- USB Cable: For wired connection to PC, offering a 1000Hz polling rate for competitive gaming. Also used for charging.
Image: Illustration of the Gale controller connecting wirelessly to a PC, Nintendo Switch, iOS tablet, and Android phone, demonstrating its multi-platform compatibility.
3.2 Charging the Controller
The controller features a 1000mAh battery. To charge:
- Connect the controller to a USB power source using the provided USB-C cable.
- Alternatively, place the controller on its charging dock (if included with your model). The charging indicator light will show charging status.
Image: The BIGBIG WON Gale controller resting on its smart charging stand, ready for use.
4. Operating Instructions
4.1 Hall-Effect Joysticks and Triggers
The Gale controller is equipped with Hall-Effect joysticks and triggers, designed for precision and durability, preventing drift common in traditional controllers.
- Hall Joysticks: Provide accurate, drift-free input. The controller includes three pairs of interchangeable thumbsticks (short, middle, high) to suit different gaming styles.
- Hall Triggers: Offer 255 levels of precise control. They can be configured for linear input (ideal for racing games) or hair-trigger mode (for faster response in FPS games) via the PC APP.
Image: An exploded view of the Hall Joystick, highlighting its accurate, drift-free mechanism.
Image: A cutaway view of the Hall-Effect Trigger, illustrating its 255-level precise control for gaming.
4.2 Custom Buttons and Macro Programming
The controller features four customizable buttons, supporting Macro, Remapping, and Turbo functions. These can be configured using the BIGBIG WON PC APP.
- Macro: Program up to 50-step macros for complex in-game actions. Macros can be recorded and edited within the PC APP.
- Remapping: Assign any button function to the custom buttons.
- Keyboard-Value Mapping: Through the BIGBIG WON PC APP, you can map keyboard values to controller buttons, expanding control options for PC games.
Image: The Gale controller illustrating how keyboard keys can be mapped to its buttons via the PC APP.
4.3 Motion Aiming (GYROCON+)
The controller incorporates "GYROCON+" technology, enabling motion aiming in compatible PC games. This feature is not compatible with the Switch platform.
Image: A user demonstrating motion control on PC using the BIGBIG WON Gale controller.
4.4 BIGBIG WON PC APP
The dedicated BIGBIG WON PC APP allows for extensive customization of your controller settings:
- Customize key mapping, macros, and turbo functions.
- Adjust joystick deadzones and motion control sensitivity.
- Update controller firmware.
Download the BIGBIG WON PC APP from the official BIGBIG WON website.
Image: A screenshot of the BIGBIG WON PC APP, showing options for customizing key mapping, macros, and motion control settings.
5. Maintenance
- Cleaning: Use a soft, dry cloth to wipe the controller. Do not use abrasive cleaners or solvents.
- Storage: Store the controller in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the controller frequently. Charge it regularly, even if not in constant use.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Controller does not power on. | Low battery or no charge. | Charge the controller using the provided USB-C cable. |
| Cannot connect wirelessly. | Incorrect pairing mode, interference, or out of range. | Ensure the controller is in the correct pairing mode for your device (2.4G or Bluetooth). Move closer to the receiver/device. Check for other wireless interference. Re-pair the device. |
| Input lag or dropped connections. | Wireless interference, low battery, or distance. | Ensure the controller is fully charged. Reduce distance to the receiver. Try a wired connection if available. Update controller firmware via PC APP. |
| Buttons or joysticks are unresponsive/drifting. | Software glitch or physical issue. | Perform a controller reset (refer to the BIGBIG WON PC APP for specific instructions). Calibrate joysticks and triggers via the PC APP. Ensure firmware is up to date. |
| PC APP not recognizing controller. | Controller not connected via USB or driver issue. | Connect the controller to your PC via USB cable. Ensure the PC APP is the latest version. Reinstall drivers if necessary. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | GALE |
| Brand | BIGBIG WON |
| Compatible Devices | Android, iOS, Nintendo DS, PC/Mac |
| Connectivity Technology | Wireless (2.4G, Bluetooth), Wired (USB) |
| Polling Rate (2.4G Wireless) | 125Hz |
| Polling Rate (Wired) | 1000Hz |
| Joysticks | Hall-Effect, Anti-Drift, Interchangeable Thumbsticks (3 pairs) |
| Triggers | Hall-Effect, 255-Levels Precise Control (Linear/Hair Trigger modes) |
| Custom Buttons | 4 (Macro, Remapping, Turbo support) |
| Motion Control | GYROCON+ Technology (PC only) |
| Battery Capacity | 1000mAh (up to 10 hours of intense use) |
| Weight | 500 Grams |
| Color | Black |
8. Warranty Information
BIGBIG WON products are covered by a limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by accident, abuse, misuse, modification, or improper maintenance.
For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official BIGBIG WON website.
9. Customer Support
If you encounter any issues or have questions regarding your BIGBIG WON Gale Wireless Controller, please contact our customer support team:
- Official Website: Visit the BIGBIG WON official website for FAQs, driver downloads, and support contact information.
- Email Support: Refer to your product packaging or the official website for the latest support email address.
When contacting support, please have your product model (GALE) and purchase information ready.