BIGBIG WON Gale Hall Wireless Controller User Manual

1. Introduction

The BIGBIG WON Gale Hall Wireless Controller is a versatile gaming controller designed for use across multiple platforms, including PC, Nintendo Switch, iOS, and Android devices. It features advanced Hall-Effect joysticks and triggers for enhanced precision and durability, motion control capabilities, and extensive customization options via the dedicated PC application.

Image: Front view of the BIGBIG WON Gale Hall Wireless Controller, showcasing its ergonomic design and button layout.

2. Package Contents

Please ensure all items are present in your package:

• BIGBIG WON Gale Hall Wireless Controller
• 2.4G Wireless Dongle
• USB-C Charging/Data Cable
• Interchangeable Thumbsticks (3 pairs: short, middle, high)
• User Manual (this document)

3. Setup and Connection

The Gale Hall controller offers multiple connection methods for broad compatibility.

3.1 Charging the Controller

Before first use, fully charge the controller. Connect the supplied USB-C cable to the controller's charging port and the other end to a USB power source (e.g., PC, USB wall adapter). The LED indicator will show charging status and turn off when fully charged. The 1000mAh battery provides up to 10 hours of use.

3.2 Connecting via 2.4G Wireless Dongle (PC/Android)

1. Plug the 2.4G wireless dongle into an available USB port on your PC or Android device.
2. Turn on the controller by pressing the Home button.
3. The controller will automatically pair with the dongle. The indicator light will become solid when connected.

3.3 Connecting via Bluetooth (Switch/iOS/Android/PC)

1. Ensure the controller is powered off.
2. Press and hold the Bluetooth pairing button (refer to controller diagram for location) until the indicator light flashes rapidly.
3. On your device (Switch, iOS, Android, PC), go to Bluetooth settings and search for new devices.
4. Select "BIGBIG WON Gale Hall" from the list of available devices to pair.
5. The indicator light on the controller will become solid once successfully paired.

3.4 Connecting via USB Cable (PC/Android)

1. Connect the USB-C cable to the controller and the other end to your PC or Android device.
2. The controller will be recognized automatically as a wired device.

Image: Illustration showing the controller connected to a PC, Nintendo Switch, tablet, and smartphone, demonstrating its multi-platform connectivity.

4. Operating Instructions

Familiarize yourself with the controller's features for optimal gaming experience.

4.1 Hall-Effect Joysticks and Triggers

The controller is equipped with Hall-Effect joysticks and triggers, which use magnetic sensors to prevent drift and ensure precise input. The triggers offer 255 levels of precise control, allowing for linear input in racing games and hair-trigger response for FPS games.

Image: Detailed view of the controller highlighting the internal mechanism of the Hall Joysticks and Triggers, emphasizing their drift-free and precise control.

Image: Close-up of the Hall-Effect trigger mechanism, illustrating its precise 255-level input for different game genres.

4.2 Motion Control (GYROCON+ Technology)

The controller features BIGBIG WON's proprietary GYROCON+ technology, enabling motion aiming on PC. This provides an additional layer of control for compatible games. Note: Motion control is not compatible with the Switch platform.

Image: Hands holding the controller, with arrows indicating motion control input, demonstrating its use for aiming on PC.

4.3 Polling Rate

The controller boasts an ultra-high polling rate for minimal input lag:

• 2.4G Wireless: 125Hz
• Wired: 1000Hz

Image: The controller positioned in front of a glowing '1000Hz' graphic, symbolizing its high polling rate.

5. Customization with PC APP

The BIGBIG WON PC APP allows for extensive customization of your Gale Hall controller.

5.1 Key Mapping and Macros

Customize button assignments, create complex 50-step macros, and remap keys to suit your playstyle. The PC APP also supports keyboard-value mapping, allowing you to assign keyboard inputs to controller buttons.

Image: An illustration showing a keyboard and the controller, with lines connecting keyboard keys to controller buttons, representing keyboard-value mapping.

5.2 Turbo Function and Deadzone Adjustment

Enable turbo functions for rapid button presses and fine-tune joystick deadzones to eliminate unwanted input or increase responsiveness. The app also allows adjustment of motion control sensitivity.

Image: A screenshot of the BIGBIG WON PC App interface, displaying options for joystick simulation, sensor sensitivity, and other customization settings for the Gale Hall controller.

6. Maintenance

Proper care will extend the life of your controller.

• Cleaning: Use a soft, dry cloth to clean the controller. Avoid harsh chemicals or abrasive materials.
• Storage: Store the controller in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To maintain battery health, avoid fully discharging the controller frequently. If storing for an extended period, charge it to about 50% every few months.
• Thumbstick Replacement: The interchangeable thumbsticks can be carefully pulled off and new ones pushed into place. Ensure they are securely seated.

7. Troubleshooting

If you encounter issues with your controller, try the following steps:

7.1 Controller Not Connecting

• Check Battery: Ensure the controller is sufficiently charged.
• Re-pair: For wireless connections, try re-pairing the controller with your device (refer to Section 3.3).
• Dongle Check: If using 2.4G, ensure the dongle is securely plugged in and try a different USB port.
• Wired Connection: Test with a wired connection to rule out wireless issues.

7.2 Input Lag or Unresponsiveness

• Interference: Move closer to your device or away from other wireless devices that might cause interference.
• Wired Mode: For critical gaming, consider using the wired connection for the lowest latency (1000Hz polling rate).
• PC APP Settings: Check deadzone settings in the BIGBIG WON PC APP.

7.3 Joystick or Trigger Issues

• Calibration: Use the BIGBIG WON PC APP to calibrate joysticks and triggers if you suspect issues.
• Physical Obstruction: Ensure no debris is obstructing the movement of joysticks or triggers.

7.4 PC APP Not Recognizing Controller

• Wired Connection: Ensure the controller is connected to your PC via USB cable when using the PC APP.
• Driver Installation: Ensure any necessary drivers are installed (usually automatic upon wired connection).
• App Version: Ensure you have the latest version of the BIGBIG WON PC APP.

8. Specifications

9. Warranty and Support

For warranty information, please refer to the documentation included with your purchase or visit the official BIGBIG WON website. For technical support or further assistance, please contact BIGBIG WON customer service through their official channels.