1. Introduction
Thank you for choosing the ENGWE Folding 4 Wheel Mobility Scooter. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new mobility device. Please read this manual thoroughly before using the scooter to ensure proper understanding and to maximize its lifespan.
This scooter is designed to provide reliable and comfortable mobility for adults and seniors, featuring a robust 250W motor, a 15.5-mile range, and a comfortable, adjustable seat. Its compact and foldable design makes it convenient for transport and storage.

Image 1.1: The ENGWE Folding 4 Wheel Mobility Scooter, showcasing its overall design and features including the front basket and comfortable seat.
2. Safety Guidelines
Your safety is paramount. Adhere to the following guidelines to prevent injury or damage to the scooter.
- Weight Capacity: Do not exceed the maximum weight capacity of 265 lbs (120 kg). Overloading can compromise stability and performance.
- Slope Safety: The scooter is equipped with a slope safety mechanism. Its default state is "parked" to ensure it remains motionless on inclines or declines when not actively driven. Always exercise caution on slopes.
- Anti-Roll Wheels: The design includes anti-roll wheels above the rear wheels to prevent backward tipping.
- Terrain: The 8-inch solid tires and 5.5 inches of ground clearance allow for stable performance on various terrains such as grass, damaged concrete, and rocky roads. However, avoid excessively rough or uneven surfaces.
- Operation: Always operate the scooter with both hands on the handlebars and maintain a stable posture.
- Pre-Ride Check: Before each use, inspect the tires, brakes, and battery level.
- Environmental Conditions: Avoid operating the scooter in heavy rain, snow, or extreme temperatures.

Image 2.1: The scooter demonstrating its capability on different surfaces including cobbled roads, speed bumps, lawns, and gravel roads, highlighting its robust design for varied environments.
3. Product Components
Familiarize yourself with the main components of your ENGWE Mobility Scooter:
- Handlebar and Control Panel: Located at the front, includes speed adjustment, battery indicator, ON/OFF switch, forward/reverse controls, headlight switch, and horn.
- Adjustable Seat: Features a comfortable, upholstered faux leather cushion that can swivel 360° for easy boarding and alighting. Dimensions: 18.5"L x 17.7"W x 15.8"H.
- Armrests: Adjustable for user comfort.
- Front Basket: Detachable for convenient storage of personal items.
- Headlight: Integrated for improved visibility.
- Motor: 250W electric motor.
- Battery: 24V 12Ah battery, providing a range of up to 15.5 miles.
- Wheels: Four 8-inch solid tires for stability and durability.

Image 3.1: Detailed view of the scooter's dimensions and adjustable features, including the seat height, handlebar angle, and overall length, illustrating its ergonomic design.

Image 3.2: Comparison showing the upgraded seat cushion, which is bigger, thicker, and wider (18.5" x 17.7" x 15.8") for enhanced comfort compared to the previous version.
4. Setup and Assembly
The ENGWE Mobility Scooter is designed for straightforward assembly. Follow these steps to prepare your scooter for use:
- Adjust Handlebar Angle: Unfold the handlebar and adjust it to a comfortable operating angle. Ensure it is securely locked in place.
- Install Battery Enclosure: Place the battery enclosure into its designated compartment on the scooter's base.
- Install the Seat: Mount the seat onto the scooter's base. Ensure it clicks securely into place and can swivel freely.
- Install the Basket: Attach the detachable front basket to the handlebar post.
After assembly, ensure all connections are secure and the scooter is stable before initial operation.

Image 4.1: Visual guide illustrating the four simple steps required to complete the assembly of the scooter: adjusting the handlebar, installing the battery enclosure, installing the seat, and attaching the basket.
5. Operating Instructions
Operating your ENGWE Mobility Scooter is intuitive. Follow these instructions for a safe and enjoyable ride.
5.1. Control Panel Overview

Image 5.1: Diagram of the scooter's control panel, highlighting the speed adjustment knob, battery life indicator, ON/OFF switch, forward/backward controls, high beam headlight button, and horn button.
- ON/OFF Switch: Press to power the scooter on or off.
- Speed Adjustment Knob: Rotate to adjust the maximum speed. The scooter has a top speed of 6.2 mph.
- Battery Life Indicator: A color-coded display shows the current battery status. Ensure sufficient charge before long trips.
- Forward/Reverse Controls: Use the levers on the left and right to control forward and reverse motion.
- High Beam Headlight: Press the button to turn the front headlight on or off for visibility.
- Horn: Press the button to sound the horn for alerting others.
5.2. Driving
- Once powered on, gently press the forward lever to begin moving. Release the lever to slow down and stop.
- To reverse, gently press the reverse lever.
- Steer by turning the handlebar.
- The scooter has a rated range of 15.5 miles per charge, suitable for daily trips and errands.

Image 5.2: Infographic highlighting key performance metrics: 15.5 miles range, 250W motor, and 15° climbing capability, ensuring a worry-free riding experience.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your scooter.
- Battery Care: Charge the battery fully after each use, especially if it will be stored for an extended period. Avoid completely draining the battery.
- Cleaning: Wipe down the scooter with a damp cloth. Avoid using harsh chemicals or abrasive cleaners. Do not spray water directly onto electrical components.
- Tire Inspection: Regularly check the 8-inch solid tires for wear and tear. While solid tires do not require air pressure checks, inspect for any damage.
- General Inspection: Periodically check all nuts, bolts, and fasteners to ensure they are tight. Inspect cables and connections for any signs of damage.
- Storage: When not in use, store the scooter in a dry, cool place, away from direct sunlight and extreme temperatures. The scooter folds compactly for easy storage (40.55"L x 19.68"W x 18.89"H).

Image 6.1: The ENGWE Mobility Scooter folded and stored in the trunk of an SUV, demonstrating its compact size and ease of transport, making it a perfect travel companion.
7. Troubleshooting
This section addresses common issues you might encounter with your scooter. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on. | Battery is low or not connected. ON/OFF switch is off. | Charge the battery. Ensure battery is properly connected. Press the ON/OFF switch. |
| Scooter moves slowly or inconsistently. | Low battery charge. Speed adjustment knob set too low. Overloaded. | Recharge the battery. Adjust speed knob to a higher setting. Reduce load to within capacity. |
| Headlight or horn not working. | Loose connection. Faulty component. | Check connections. If issue persists, contact customer support. |
| Unusual noises during operation. | Loose parts. Obstruction. | Inspect for loose components or obstructions. Tighten any loose fasteners. |
8. Specifications
Key technical specifications for the ENGWE Folding 4 Wheel Mobility Scooter:
| Feature | Specification |
|---|---|
| Model Name | ENGWE 4 Wheel Mobility Scooter |
| Motor Power | 250W |
| Battery | 24V 12Ah |
| Rated Range | Up to 15.5 miles (25 km) |
| Top Speed | 6.2 mph (10 km/h) |
| Maximum Weight Recommendation | 265 lbs (120 kg) |
| Item Weight | 130 Pounds (59 kg) |
| Wheel Size | 8 Inches |
| Ground Clearance | 5.5 inches |
| Brake Style | Disc |
| Color | Red |
| Folded Dimensions (Approx.) | 40.55"L x 19.68"W x 18.89"H (103cm x 50cm x 48cm) |
| Seat Dimensions | 18.5"L x 17.7"W x 15.8"H (47cm x 45cm x 40cm) |
9. Warranty and Customer Support
ENGWE is committed to providing excellent customer service.
- Warranty: Your mobility scooter comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase.
- Contact Us: If you encounter any problems, have questions, or require assistance, please do not hesitate to contact our customer support team. We aim to reply within 24 hours and resolve issues as quickly as possible.
For support, please refer to the contact information provided with your purchase documentation or visit the official ENGWE website.





