1. Introduction
Thank you for choosing the GreenPan Advanced 10.5" x 20" Electric Griddle. This appliance is designed for versatile cooking, featuring a healthy ceramic nonstick coating and a convenient warming drawer. This manual provides essential information for safe operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your griddle. Please read all instructions carefully before first use and retain this manual for future reference.
2. Important Safeguards
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before operating the griddle.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse the cord, plugs, or the temperature control probe in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer support for assistance.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach the temperature control probe to the appliance first, then plug the cord into the wall outlet. To disconnect, turn the control to 'OFF', then remove the plug from the wall outlet, and finally remove the probe from the appliance.
- Do not use the appliance for other than intended household use.
3. Product Overview
Components
- Griddle Plate with Ceramic Nonstick Coating
- Removable Temperature Control Probe
- Removable Warming Drawer
- Integrated Drip Tray (part of warming drawer)
- Cool-Touch Handles
Key Features
- Revolutionary Ceramic Nonstick: GreenPan's signature healthy ceramic nonstick coating is free of PFAS, PFOA, lead, and cadmium.
- Durable Design: Specially designed to withstand modern appliance use, offering easy cleaning and resistance to breakdown.
- Spacious Cooking Surface: A 10.5" x 20" cooking area provides ample space for family-sized meals.
- Versatile Meal Options: Suitable for pancakes, bacon, hash browns, burgers, fried rice, fajitas, grilled cheese, omelets, and more.
- Simple Temperature Control: A single knob allows for easy adjustment of cooking temperature.
- Removable Warming Drawer: Keeps cooked food warm until ready to serve.
- Effortless Cleaning: The griddle is dishwasher safe (without the probe) and can be easily wiped clean.
4. Setup
4.1 Unpacking
- Carefully remove all components from the packaging.
- Remove any protective films or packaging materials from the griddle surface and body.
- Retain packaging for storage or in case of return.
4.2 Initial Cleaning
- Before first use, wash the griddle plate and warming drawer in warm, soapy water.
- Rinse thoroughly and dry completely.
- Wipe the exterior of the griddle body with a damp cloth. Do not immerse the main body or the temperature control probe in water.
4.3 Assembly
- Ensure the griddle is placed on a stable, heat-resistant, and dry surface.
- Insert the removable warming drawer into its slot beneath the griddle plate.
- Insert the temperature control probe firmly into the receptacle on the side of the griddle. Ensure it is fully seated.
- Do not plug the power cord into an electrical outlet until you are ready to cook.
5. Operating Instructions
5.1 Temperature Control
The griddle features a single temperature control knob. Rotate the knob to select your desired heat setting. The indicator light will illuminate when the griddle is heating and will cycle on and off to maintain the set temperature.
5.2 Pre-heating
- Plug the temperature control probe into a standard electrical outlet.
- Turn the temperature control knob to your desired setting.
- Allow the griddle to pre-heat for 5-10 minutes, or until the indicator light cycles off, indicating it has reached the set temperature.
5.3 Cooking
The ceramic nonstick surface requires little to no oil or butter for cooking. For best results and to prolong the life of the nonstick coating, use heat-resistant plastic, silicone, or wooden utensils. Avoid metal utensils that can scratch the surface.
5.4 Using the Warming Drawer
The removable warming drawer is designed to keep cooked food warm while other items are still cooking on the griddle. Simply slide the drawer open and place cooked items inside. The residual heat from the griddle will keep the food warm.
6. Cleaning and Maintenance
6.1 After Each Use
- Turn the temperature control knob to 'OFF' and unplug the griddle from the electrical outlet.
- Allow the griddle to cool completely before cleaning.
- Remove the temperature control probe. Do not immerse the probe in water. Wipe it clean with a damp cloth if necessary.
- Remove the warming drawer and empty any collected grease or food particles.
- Wash the griddle plate and warming drawer in warm, soapy water using a soft sponge or cloth. For stubborn food residue, soak in warm water before cleaning.
- Rinse thoroughly and dry completely before storing.
6.2 Dishwasher Safe Components
The griddle plate and warming drawer are dishwasher safe. Ensure the temperature control probe is removed before placing the griddle plate in the dishwasher.
6.3 Storage
Store the clean, dry griddle in a cool, dry place. Ensure the temperature control probe is stored separately or carefully to prevent damage.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Griddle does not heat up. | Not plugged in; temperature probe not fully inserted; power outlet issue. | Ensure power cord is securely plugged into a working outlet. Verify the temperature control probe is fully inserted into the griddle's receptacle. |
| Food sticks to the surface. | Insufficient pre-heating; too high heat; damaged nonstick coating. | Allow adequate pre-heating time. Reduce heat setting. Ensure only non-metal utensils are used. |
| Uneven heating. | Insufficient pre-heating time; griddle not on a flat surface. | Allow the griddle to fully pre-heat until the indicator light cycles off. Ensure the griddle is placed on a flat, stable surface. |
| Warming drawer not keeping food warm. | Griddle not hot enough; drawer not fully closed. | Ensure the griddle is at an active cooking temperature. Close the warming drawer completely to retain heat. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | GreenPan |
| Model Number | CC008794-001 |
| Product Dimensions | 12.87"D x 24.21"W x 4.92"H |
| Cooking Surface | 10.5" x 20" |
| Material | Ceramic (Nonstick Coating) |
| Color | Clay |
| Special Features | Keep Warm Setting, Non Stick Coating, Removable Surface, Temperature Control |
| Item Weight | 8.33 pounds (3.79 Kilograms) |
| UPC | 885837045338 |
9. Warranty and Support
9.1 Limited Warranty
This GreenPan Advanced Electric Griddle comes with a limited warranty. Please refer to the warranty card included with your product packaging for specific terms, conditions, and duration of coverage. Keep your proof of purchase for warranty claims.
9.2 Customer Support
For product assistance, troubleshooting not covered in this manual, or warranty inquiries, please visit the official GreenPan website or contact their customer service department. Contact information can typically be found on the GreenPan website or in your product packaging.
You can find more information and support at the GreenPan Store.
