Maxcom FW59 Kiddo Smartwatch User Manual

Introduction

The Maxcom FW59 Kiddo is a 4G smartwatch specifically designed for children, offering a blend of safety features and communication capabilities. It allows parents to stay connected with their children and monitor their location, providing peace of mind. Key features include video and voice calls, GPS tracking with safe zone definition, an SOS button for emergencies, and a user-friendly interface.

This manual provides detailed instructions on how to set up, operate, and maintain your Maxcom FW59 Kiddo smartwatch to ensure optimal performance and safety.

Package Contents

Please check the box for the following items:

• Maxcom FW59 Kiddo Smartwatch
• USB Charging Cable
• User Manual (this document)
• SIM Card Ejector Tool (if applicable)

Setup Guide

1. SIM Card Installation

The Maxcom FW59 Kiddo requires a nano SIM card for 4G connectivity, enabling calls and GPS tracking. Ensure the SIM card is active and supports 4G LTE networks.

1. Locate the SIM card slot on the side of the smartwatch.
2. Using the provided SIM ejector tool or a small pin, gently press into the small hole next to the SIM slot to open the tray.
3. Carefully place the nano SIM card into the tray with the gold contacts facing down, ensuring it is correctly oriented.
4. Gently push the SIM tray back into the slot until it clicks into place.

Image: Angled view of the Maxcom FW59 Kiddo smartwatch, highlighting the location of the SIM card slot on the side.

2. Charging the Smartwatch

Before first use, fully charge the smartwatch. The device is equipped with a 670 mAh Lithium Ion battery.

• Connect the USB charging cable to the charging port on the smartwatch.
• Connect the other end of the USB cable to a compatible USB power adapter (not included) or a computer's USB port.
• The screen will indicate charging status. A full charge typically takes approximately 2-3 hours.

3. App Installation and Pairing

To utilize all features, parents must install the "MAXCOM TRACKER" mobile application on their smartphone and pair it with the smartwatch.

1. Download the "MAXCOM TRACKER" app from your smartphone's app store (Google Play Store for Android or Apple App Store for iOS).
2. Open the app and create an account or log in if you already have one.
3. Follow the in-app instructions to add a new device. This usually involves scanning a QR code displayed on the smartwatch screen or manually entering the device ID.
4. Once paired, you can configure settings, add contacts, define safe zones, and track the smartwatch's location from the app.

Operating the Smartwatch

Basic Navigation

The Maxcom FW59 Kiddo features a 1.85" IPS touchscreen display for easy interaction. Swipe left/right or up/down to navigate through menus and applications. Press the side button to return to the home screen or wake the device.

Image: Front view of the Maxcom FW59 Kiddo smartwatch displaying the time and a cute cat wallpaper.

Video and Voice Calls

With a nano SIM card inserted, the smartwatch supports both video and voice calls to pre-approved contacts.

• Making a Call: Navigate to the "Contacts" or "Phone" application, select the desired contact, and choose to initiate a voice or video call.
• Receiving a Call: When a call comes in, the smartwatch will ring and display the caller ID. Tap the green icon to answer or the red icon to decline.

SOS Function

The dedicated SOS button provides an immediate way for the child to alert pre-set emergency contacts.

• Activating SOS: Press and hold the SOS button (usually a prominent side button) for a few seconds.
• The smartwatch will automatically call the emergency contacts in a pre-defined sequence until one answers. It will also send an alert with the child's current location to the parent's app.

Image: Side view of the Maxcom FW59 Kiddo smartwatch, illustrating the physical buttons, including the SOS button.

GPS Tracking and Safe Zones

Parents can monitor the child's location in real-time via the MAXCOM TRACKER app.

• Real-time Tracking: Open the MAXCOM TRACKER app on your smartphone to view the smartwatch's current location on a map.
• Safe Zones: In the app, you can define virtual geographic boundaries (e.g., home, school). You will receive notifications when the smartwatch enters or exits these designated safe zones.
• Route History: The app also allows you to review the historical movement data of the smartwatch.

Camera Function

The smartwatch includes a built-in camera. Children can take photos directly from the watch, and parents can remotely activate the camera from the MAXCOM TRACKER app to capture images of the surroundings.

Phone Book Management

Contacts can only be added and managed through the MAXCOM TRACKER app by the parent. This ensures that the child can only communicate with pre-approved numbers.

Maintenance

Cleaning

To keep your smartwatch clean and in good condition:

• Wipe the screen and body with a soft, lint-free cloth.
• For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials.
• Ensure the charging port and SIM slot are free of dust and debris.

Battery Care

Proper battery care extends the life of your device:

• Avoid extreme temperatures, as they can degrade battery performance.
• Charge the device regularly, but avoid leaving it fully discharged for extended periods.
• Use only the provided charging cable.

Troubleshooting

If you encounter issues with your Maxcom FW59 Kiddo, refer to the following common solutions:

• Smartwatch not turning on: Ensure the battery is charged. Connect to the charger and wait a few minutes before attempting to power on.
• No network signal/cannot make calls:
  • Check if the nano SIM card is correctly inserted and active.
  • Verify that the SIM card has sufficient credit or an active data plan.
  • Ensure you are in an area with 4G network coverage.
• GPS location inaccurate:
  • Ensure the smartwatch has a clear view of the sky for optimal GPS signal reception.
  • Location accuracy can be affected by dense buildings, underground areas, or poor network signal.
  • Check the MAXCOM TRACKER app settings to ensure location services are enabled for the smartwatch.
• Cannot pair with app:
  • Ensure the smartwatch is powered on and has a network connection.
  • Verify that the QR code or device ID is entered correctly in the app.
  • Try restarting both the smartwatch and your smartphone.
• Short battery life:
  • Frequent video calls, high screen brightness, and continuous GPS tracking can consume more battery.
  • Adjust settings in the app to optimize battery usage (e.g., location update frequency).

If the issue persists, please contact Maxcom customer support for further assistance.

Specifications

Warranty and Support

For information regarding warranty coverage and terms for your Maxcom FW59 Kiddo smartwatch, please refer to the warranty card included with your purchase or visit the official Maxcom website. For technical support, troubleshooting beyond this manual, or service inquiries, please contact Maxcom customer support through their official channels.