1. Important Safety Information
Please read this manual carefully before using your new CHiQ refrigerator. Keep it for future reference. This manual contains important information regarding the installation, operation, and maintenance of your appliance.
- Electrical Safety: Ensure the appliance is connected to a properly grounded power outlet. Do not use extension cords or adapters. Disconnect power before cleaning or maintenance.
- Installation: Install the refrigerator on a firm, level surface. Allow adequate space around the appliance for proper ventilation (as specified in the setup section).
- Flammable Materials: Do not store explosive substances such as aerosol cans with flammable propellants in this appliance.
- Children Safety: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Disposal: Dispose of the appliance according to local regulations for flammable refrigerants and insulation gas.
2. Product Overview
The CHiQ CCD503NEIBE is a 503L Cross Door Refrigerator designed for optimal food preservation. It features an inverter compressor for efficient and quiet operation, Total No Frost technology to prevent ice buildup, and a multi-air flow system for consistent cooling.
Key Features:
- 503L Capacity: Generous storage with 317L for the refrigerator and 186L for the freezer.
- Total No Frost: Eliminates the need for manual defrosting.
- Inverter Compressor: Energy-efficient, stable temperature control, and reduced noise.
- Multi-Air Flow: Ensures uniform cooling throughout all compartments.
- Space Care+: Precision-controlled cooling zones for various food types.
- LED Touch Display: Intuitive control panel for easy temperature adjustments and function selection.

Image: Front view of the CHiQ CCD503NEIBE Cross Door Refrigerator.
Dimensions:
- Product Dimensions (D x W x H): 69.8 x 85.3 x 177.5 cm
- Weight: 88 kg

Image: Diagram showing the dimensions of the CHiQ CCD503NEIBE Refrigerator (1775mm height, 853mm width).
3. Setup
3.1 Unpacking
- Carefully remove all packaging materials, including foam and adhesive tape.
- Inspect the appliance for any damage during transit. Report any damage to your retailer immediately.
- Keep packaging materials out of reach of children.
3.2 Placement
- Choose a location with a solid, level floor that can support the weight of the refrigerator when fully loaded.
- Avoid direct sunlight and heat sources (e.g., stoves, radiators) to ensure optimal energy efficiency.
- Allow at least 10 cm (4 inches) of space at the back and sides of the refrigerator for proper air circulation.
- Ensure the ambient temperature is within the recommended climate class (Subtropical/Tropical: 10°C to 43°C).
3.3 Leveling
- Adjust the leveling feet at the bottom front of the refrigerator to ensure it is stable and level.
- A level appliance prevents vibrations and ensures proper door sealing.
3.4 Initial Power-on
- After placement and leveling, wait at least 2-4 hours before plugging in the appliance. This allows the refrigerant to settle.
- Plug the refrigerator into a dedicated, grounded power outlet.
- The appliance will start cooling automatically. Allow it to run for several hours (e.g., 4-6 hours) to reach stable operating temperatures before storing food.
4. Operating Instructions
4.1 Control Panel
The refrigerator features an intuitive LED touch display on the front door for easy control of settings.

Image: Close-up of the LED touch display panel on the refrigerator door.
4.2 Temperature Settings
Use the control panel to adjust the temperature for the refrigerator and freezer compartments.
- Refrigerator Temperature: Typically adjustable between 2°C and 8°C.
- Freezer Temperature: Typically adjustable between -16°C and -24°C.
4.3 Special Functions
- Space Care+ Modes: This feature offers precise temperature control for specific food types. Options may include:
- Chill Mode: Ideal for preserving meat and seafood or rapidly chilling beverages.
- Fruit Mode: Optimized conditions to extend the freshness of fruits.
- Vegetable Mode: Maintains humidity and temperature for vegetables.
- ECO Mode: Optimizes cooling conditions for energy efficiency.
- Child Lock: Prevents accidental changes to settings. Activate by pressing and holding the 'OK' button for 3 seconds.
- Quick Freeze: Rapidly lowers the freezer temperature to quickly freeze fresh food, preserving its quality.

Image: Internal layout of the refrigerator showing 317L fridge, 34L Care+ zone, and 186L freezer capacities.

Image: Interior view of the refrigerator and freezer compartments, demonstrating storage capacity with various food items.

Image: Close-up of the metal cooling panel inside the refrigerator, designed for enhanced cooling efficiency.

Image: View of the humidity-controlled fruit and vegetable drawers, designed to keep produce fresh longer.
5. Maintenance
5.1 Cleaning
- Interior: Clean the interior regularly with a mild detergent and warm water. Rinse thoroughly and dry completely. Avoid abrasive cleaners or solvents.
- Exterior: Wipe the exterior surfaces with a soft, damp cloth. For stubborn stains, use a mild detergent.
- Door Seals: Clean door seals regularly to ensure a tight seal and prevent energy loss.
- Condenser Coils: Periodically vacuum the condenser coils at the back or bottom of the refrigerator to maintain efficiency.
5.2 Defrosting
This appliance features Total No Frost technology, which automatically prevents ice buildup in both the refrigerator and freezer compartments. Manual defrosting is not required.
5.3 Power Outage Guidelines
- During a power outage, keep the refrigerator and freezer doors closed as much as possible to maintain internal temperatures.
- Food can remain frozen for several hours if the doors are kept shut.
- Check food quality after power is restored. Discard any perishable food that shows signs of spoilage.
6. Troubleshooting
If you encounter issues with your refrigerator, consult the following table for common problems and solutions before contacting service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator does not operate | No power supply; power cord loose; fuse blown. | Check power connection; ensure outlet is working; check household fuse/breaker. |
| Temperature is not cold enough | Door not closed properly; too much food loaded; ambient temperature too high; temperature setting too high. | Ensure door is sealed; reduce food load; adjust temperature setting lower. |
| Unusual noises | Appliance not level; objects touching the back; normal operating sounds (e.g., refrigerant flow, compressor). | Level the appliance; move objects away; these sounds are normal. |
| Water on floor (inside or outside) | Drain hole blocked; high humidity; door left open. | Clear drain hole; ensure door is closed properly. |
7. Specifications
Detailed technical specifications for the CHiQ CCD503NEIBE refrigerator.
| Specification | Value |
|---|---|
| Brand | CHiQ |
| Model Number | CCD503NEIBE |
| Total Capacity | 503 Liters |
| Refrigerator Capacity | 317 Liters |
| Freezer Capacity | 186 Liters |
| Product Dimensions (D x W x H) | 69.8 x 85.3 x 177.5 cm |
| Weight | 88 kg |
| Energy Efficiency Class | E |
| Annual Energy Consumption | 317 kWh/annum |
| Noise Level | 37 dB |
| Defrost System | Manual (Note: Product features Total No Frost, which is automatic) |
| Number of Doors | 4 |
| Installation Type | Freestanding |
| Special Feature | Low Noise |
| Color | Black |
| Country of Origin | China |
Note: The defrost system is listed as 'Manual' in some specifications, but the product description highlights 'Total No Frost', indicating automatic defrosting.

Image: EU Energy Label for CHiQ CCD503NEIBE, showing Class E efficiency, 317 kWh/annum, 186L freezer, 317L fridge, and 37dB noise level.
For more detailed information, refer to the EPREL database: https://eprel.ec.europa.eu/qr/2010601
8. Warranty and Support
8.1 Warranty Information
The CHiQ CCD503NEIBE refrigerator comes with a 12-year warranty for compressor replacement, ensuring long-term reliability and peace of mind.

Image: Sticker indicating a 12-year warranty for compressor replacement.
The package includes a warranty card. Please retain your proof of purchase for warranty claims.
8.2 What's in the Box
- CHiQ CCD503NEIBE Refrigerator
- Egg Tray
- Ice Cube Tray
- User Guide (this manual)
- Warranty Card
8.3 Customer Support
For technical assistance, service requests, or further inquiries, please contact CHiQ customer support through your retailer or the official CHiQ website. Have your model number (CCD503NEIBE) and purchase date ready when contacting support.





