COCOCAM 2K Indoor Pan/Tilt Security Camera User Manual

1. Introduction

Thank you for choosing the COCOCAM 2K Indoor Pan/Tilt Security Camera. This device is designed to provide reliable and comprehensive surveillance for your home, offering features such as high-definition video, two-way audio, advanced motion detection, and flexible storage solutions. Its wireless design and long-lasting battery ensure versatile placement and continuous monitoring.

The COCOCAM 2K Indoor Pan/Tilt Security Camera, shown with a smartphone displaying its live feed.

2. What's in the Box

Please ensure all components are present:

• 1x COCOCAM Security Camera
• 1x USB Charging Cable
• 1x Instruction Manual

3. Specifications

4. Setup Guide

4.1 Initial Camera Preparation

Before setup, ensure the camera is fully charged using the provided USB charging cable. The camera supports 5V power adapters. If using a TF card for local storage, insert it into the designated slot on the camera.

The camera features a built-in 5200mAh rechargeable battery for wireless operation.

4.2 App Download and Account Creation

Download the official COCOCAM application from your device's app store (available for Android and iOS). Follow the on-screen prompts to create a new user account or log in if you already have one.

4.3 Connecting the Camera to Wi-Fi

The camera connects via 2.4GHz Wi-Fi networks. 5GHz networks are not supported. Ensure your smartphone is connected to the same 2.4GHz Wi-Fi network during the setup process.

This video demonstrates the process of scanning a QR code from your phone to connect the camera to your Wi-Fi network.

1. Open the COCOCAM app and tap 'Add Device'.
2. Select 'Battery Camera' from the device list.
3. Follow the app's instructions to reset the camera (usually by pressing and holding the reset button for 4-5 seconds until the indicator light flashes red).
4. Enter your 2.4GHz Wi-Fi network name and password in the app.
5. The app will generate a QR code. Hold your phone's screen 5-8 inches (15-25 cm) in front of the camera lens for the camera to scan the code.
6. Once the camera successfully scans the QR code, it will emit a sound indicating connection. The indicator light will turn blue.
7. Follow the remaining prompts in the app to complete the setup and name your camera.

4.4 Bluetooth Networking (Optional)

For easier device discovery, the app may recommend enabling Bluetooth. This can streamline the initial connection process.

This video illustrates how to use Bluetooth for networking and connecting the camera to your phone.

5. Operating the Camera

5.1 Live View and Pan/Tilt Control

Access the live video feed from your camera through the COCOCAM app. Use the on-screen controls to remotely pan (355° horizontal) and tilt (90° vertical) the camera lens, allowing you to monitor every corner of the room.

The camera offers extensive pan and tilt functionality for comprehensive coverage.

5.2 Two-Way Audio

The built-in microphone and speaker enable two-way communication. Tap the microphone icon in the app to speak through the camera, and listen to audio from the camera's surroundings.

Engage in real-time conversations using the camera's two-way audio feature.

5.3 Night Vision

The camera automatically switches to infrared night vision in low-light conditions, providing clear monitoring up to 20 meters.

Monitor your space clearly, even in complete darkness, with enhanced night vision.

5.4 AI Recognition & PIR Human Detection

The camera features PIR (Passive Infrared) human detection to minimize false alarms. Advanced AI analysis (available with paid plan upgrades) can distinguish between people, vehicles, pets, and packages.

AI-powered detection helps identify specific objects and reduce unnecessary alerts.

This video demonstrates various function settings within the app, including motion detection sensitivity and humanoid detection.

5.5 Customizable Alarm Settings & Areas

You can manually activate alarms and define specific alarm areas within the camera's view to focus detection on critical zones.

5.6 Storage Options

The camera supports local storage via a TF (microSD) card up to 128GB (not included). Cloud storage is also available, offering 6 seconds of recording and 7 days of loop coverage.

Choose between local TF card storage or convenient cloud storage for your video recordings.

5.7 Mobile Compatibility & Voice Control

The COCOCAM app is compatible with Android and iOS smartphones and tablets, allowing remote monitoring and control. The camera also integrates with Alexa and Google Assistant for convenient hands-free voice control.

Control your camera and view feeds from your smartphone or through voice commands.

6. Maintenance

6.1 Cleaning

To maintain optimal performance, regularly clean the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the surface or lens.

6.2 Battery Care

The camera is equipped with a rechargeable battery. For best battery life, avoid extreme temperatures and fully charge the camera before extended periods of non-use. If the camera will not be used for a long time, charge it periodically to prevent deep discharge.

7. Troubleshooting

7.1 Connectivity Issues

• Camera not connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Check Wi-Fi password accuracy. Move the camera closer to the router to improve signal strength. Reset the camera and try the setup process again.
• App cannot find the device: Ensure Bluetooth is enabled on your phone during setup. Check if the camera's indicator light is flashing as expected during pairing.

7.2 Video and Audio Problems

• Poor video quality: Check your Wi-Fi signal strength in the app. Ensure the camera lens is clean.
• No audio or distorted audio: Check the volume settings on your phone and in the app. Ensure there are no obstructions blocking the camera's microphone or speaker.

7.3 Motion Detection Issues

• Too many false alarms: Adjust the motion detection sensitivity in the app. Define specific alarm areas to exclude high-traffic zones.
• Missed detections: Increase the motion detection sensitivity. Ensure the camera's view is clear of obstructions.

8. Warranty and Support

COCOCAM is committed to providing high-quality products and excellent customer service. Your privacy and data security are our top priorities, with all data saved locally or on your SD card and transmitted securely with advanced encryption.

8.1 Customer Support

For any technical assistance, product inquiries, or support needs, please contact COCOCAM customer service. We aim to provide professional technical support and quick responses to ensure your satisfaction.

COCOCAM provides high-quality video monitoring devices for both families and commercial places, ensuring high-quality services for customers. Our mission is to provide the most advanced security solutions.

For more information or to contact support, please visit the official COCOCAM store or refer to the contact details provided with your product packaging.