mophie PSPLUS-2024-10KAC

Mophie Powerstation Plus Ultra 10,000mAh Power Bank User Manual

Model: PSPLUS-2024-10KAC

Introduction

This manual provides essential information for the safe and efficient operation of your Mophie Powerstation Plus Ultra 10,000mAh Power Bank. Please read this manual thoroughly before using the device and retain it for future reference.

Mophie Powerstation Plus Ultra 10,000mAh Power Bank

Image: The Mophie Powerstation Plus Ultra 10,000mAh Power Bank, showcasing its compact design with integrated cables and foldable wall prongs.

Product Overview and Features

The Mophie Powerstation Plus Ultra is designed to provide portable power for your electronic devices. Key features include:

Mophie Powerstation Plus Ultra charging three devices simultaneously

Image: The Mophie Powerstation Plus Ultra connected to and charging three different devices simultaneously, illustrating its multi-device charging capability.

Mophie Powerstation Plus Ultra with power priority and charging indicator lights

Image: A diagram illustrating the power priority feature, where the connected device charges first, followed by the power bank. Also shows the 2-way charging capability and the LED charging indicator lights.

Setup

Initial Charging of the Power Bank

Before first use, it is recommended to fully charge your Mophie Powerstation Plus Ultra. This ensures optimal performance and battery longevity.

  1. Using Integrated Wall Prongs: Extend the foldable wall prongs located on the side of the power bank. Insert the prongs directly into a standard wall outlet. The LED indicator lights on the power bank will illuminate to show charging progress.
  2. Using USB-C Cable: Alternatively, connect a USB-C charging cable (not included, but the integrated USB-C cable can be used for input) to the USB-C port on the power bank and the other end to a compatible USB power adapter (not included).

The power bank is fully charged when all LED indicator lights are solid.

Mophie Powerstation Plus Ultra recharging using integrated wall prongs

Image: The Mophie Powerstation Plus Ultra being recharged by plugging its integrated foldable wall prongs directly into a wall outlet.

Operating Instructions

Charging Your Devices

The Powerstation Plus Ultra can charge various devices, including smartphones, tablets, and other USB-powered electronics.

  1. Using Integrated Lightning Cable: For Apple devices (iPhone, iPad, AirPods) with a Lightning port, pull out the integrated Lightning cable and connect it to your device's charging port.
  2. Using Integrated USB-C Cable: For devices with a USB-C port, pull out the integrated USB-C cable and connect it to your device's charging port.
  3. Using USB-C Port: For additional devices or if the integrated cables are in use, connect your device's charging cable to the USB-C output port on the power bank.

Charging will begin automatically. The LED indicator lights on the power bank will show its remaining battery level. When charging multiple devices, the power bank intelligently distributes power, prioritizing the connected device before recharging its internal battery (pass-through charging).

Mophie Powerstation Plus Ultra with integrated cables, showing convenience

Image: The Mophie Powerstation Plus Ultra with its integrated Lightning and USB-C cables extended, emphasizing the convenience of not needing separate cables.

Maintenance

Proper care and maintenance will extend the life of your Mophie Powerstation Plus Ultra.

Troubleshooting

If you encounter issues with your Mophie Powerstation Plus Ultra, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Power bank is not charging.
  • Wall outlet not active.
  • Charging cable/adapter faulty.
  • Prongs not fully inserted.
  • Test the wall outlet with another device.
  • Try a different USB-C cable and/or power adapter.
  • Ensure wall prongs are fully extended and inserted securely.
Device is not charging from the power bank.
  • Power bank battery is depleted.
  • Integrated cable or USB-C port connection is loose.
  • Device is incompatible or has a specific charging requirement.
  • Recharge the power bank fully.
  • Ensure cables are securely connected to both the power bank and the device.
  • Verify your device's charging requirements.
Power bank becomes excessively hot during charging/discharging.
  • Overload or internal fault.
  • Poor ventilation.
  • Immediately disconnect the power bank from all devices and power sources.
  • Allow it to cool down in a well-ventilated area.
  • If overheating persists, discontinue use and contact customer support.
Battery life seems shorter than expected.
  • Charging high-power devices.
  • Battery degradation over time.
  • Environmental factors (extreme cold/heat).
  • Note that charging tablets or multiple devices simultaneously consumes more power.
  • Ensure the power bank is fully charged before use.
  • Operate and store the device within recommended temperature ranges.

Specifications

FeatureDetail
Model NumberPSPLUS-2024-10KAC
Battery Capacity10,000 mAh
Battery Type1 Lithium Polymer (included)
Product Dimensions (L x W x H)4.96 x 2.87 x 1.18 inches
Item Weight14.9 ounces
Input/Output Voltage5 Volts
Special FeaturesBuilt-in USB-C and Lightning Cables, Foldable Wall Prongs
ManufacturerMophie
Mophie Powerstation Plus Ultra technical specifications

Image: A visual representation of the Mophie Powerstation Plus Ultra's technical specifications, including capacity, dimensions, weight, and cable output details.

Warranty and Support

For warranty information and customer support, please contact Mophie directly. Details regarding product warranty and service can typically be found on the official Mophie website or within the product packaging.

Manufacturer: Mophie

For further assistance, visit the official Mophie Store on Amazon or their official website.

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