Introduction
This manual provides essential information for the safe and efficient operation of your Mophie Powerstation Plus Ultra 10,000mAh Power Bank. Please read this manual thoroughly before using the device and retain it for future reference.

Image: The Mophie Powerstation Plus Ultra 10,000mAh Power Bank, showcasing its compact design with integrated cables and foldable wall prongs.
Product Overview and Features
The Mophie Powerstation Plus Ultra is designed to provide portable power for your electronic devices. Key features include:
- High Capacity Battery: Equipped with a 10,000mAh battery, capable of providing up to two full phone charges.
- Fast Charging: The 30W USB-C port delivers rapid charging, achieving up to a 50% charge in approximately 25 minutes for compatible devices.
- Integrated Cables: Features built-in USB-C and Lightning cables for convenient charging without needing external cables.
- Foldable Wall Prongs: Includes integrated foldable wall prongs for direct and easy recharging of the power bank from a wall outlet.
- Multi-Device Charging: Capable of charging up to three devices simultaneously using the USB-C port and the integrated cables.
- Pass-Through Charging: Prioritizes charging your connected device first, then recharges the Powerstation battery.
- Durable Design: Constructed with an aluminum frame and a soft-touch silicone exterior. The braided cables are tested for durability, withstanding up to 30,000 bends.

Image: The Mophie Powerstation Plus Ultra connected to and charging three different devices simultaneously, illustrating its multi-device charging capability.

Image: A diagram illustrating the power priority feature, where the connected device charges first, followed by the power bank. Also shows the 2-way charging capability and the LED charging indicator lights.
Setup
Initial Charging of the Power Bank
Before first use, it is recommended to fully charge your Mophie Powerstation Plus Ultra. This ensures optimal performance and battery longevity.
- Using Integrated Wall Prongs: Extend the foldable wall prongs located on the side of the power bank. Insert the prongs directly into a standard wall outlet. The LED indicator lights on the power bank will illuminate to show charging progress.
- Using USB-C Cable: Alternatively, connect a USB-C charging cable (not included, but the integrated USB-C cable can be used for input) to the USB-C port on the power bank and the other end to a compatible USB power adapter (not included).
The power bank is fully charged when all LED indicator lights are solid.

Image: The Mophie Powerstation Plus Ultra being recharged by plugging its integrated foldable wall prongs directly into a wall outlet.
Operating Instructions
Charging Your Devices
The Powerstation Plus Ultra can charge various devices, including smartphones, tablets, and other USB-powered electronics.
- Using Integrated Lightning Cable: For Apple devices (iPhone, iPad, AirPods) with a Lightning port, pull out the integrated Lightning cable and connect it to your device's charging port.
- Using Integrated USB-C Cable: For devices with a USB-C port, pull out the integrated USB-C cable and connect it to your device's charging port.
- Using USB-C Port: For additional devices or if the integrated cables are in use, connect your device's charging cable to the USB-C output port on the power bank.
Charging will begin automatically. The LED indicator lights on the power bank will show its remaining battery level. When charging multiple devices, the power bank intelligently distributes power, prioritizing the connected device before recharging its internal battery (pass-through charging).

Image: The Mophie Powerstation Plus Ultra with its integrated Lightning and USB-C cables extended, emphasizing the convenience of not needing separate cables.
Maintenance
Proper care and maintenance will extend the life of your Mophie Powerstation Plus Ultra.
- Cleaning: Use a soft, dry, lint-free cloth to clean the surface of the power bank. Avoid using abrasive cleaners, solvents, or harsh chemicals.
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid Drops and Impacts: While designed to be durable, avoid dropping the device or subjecting it to strong impacts, which can damage internal components.
- Temperature: Do not expose the power bank to temperatures above 45°C (113°F) or below 0°C (32°F).
- Water Exposure: Keep the power bank away from water and moisture. It is not waterproof.
Troubleshooting
If you encounter issues with your Mophie Powerstation Plus Ultra, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank is not charging. |
|
|
| Device is not charging from the power bank. |
|
|
| Power bank becomes excessively hot during charging/discharging. |
|
|
| Battery life seems shorter than expected. |
|
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | PSPLUS-2024-10KAC |
| Battery Capacity | 10,000 mAh |
| Battery Type | 1 Lithium Polymer (included) |
| Product Dimensions (L x W x H) | 4.96 x 2.87 x 1.18 inches |
| Item Weight | 14.9 ounces |
| Input/Output Voltage | 5 Volts |
| Special Features | Built-in USB-C and Lightning Cables, Foldable Wall Prongs |
| Manufacturer | Mophie |

Image: A visual representation of the Mophie Powerstation Plus Ultra's technical specifications, including capacity, dimensions, weight, and cable output details.
Warranty and Support
For warranty information and customer support, please contact Mophie directly. Details regarding product warranty and service can typically be found on the official Mophie website or within the product packaging.
Manufacturer: Mophie
For further assistance, visit the official Mophie Store on Amazon or their official website.





