JONR P20 Pro

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JONR P20 Pro Robotic Vacuum Cleaner User Manual

Model: P20 Pro

1. Product Overview

The JONR P20 Pro is an advanced robotic vacuum cleaner designed to provide comprehensive and automated home cleaning. It features an all-in-one base station for automatic dust collection, mop cleaning, and hot air drying, ensuring a hands-free cleaning experience. With powerful suction and intelligent navigation, the P20 Pro is engineered for efficient cleaning of various floor types, including carpets.

JONR P20 Pro Robotic Vacuum Cleaner and Base Station

Image: The JONR P20 Pro robotic vacuum cleaner alongside its all-in-one base station, with a mobile app interface displayed on the right.

Key Features:

2. Setup Guide

2.1 Unpacking and Placement

  1. Carefully remove all components from the packaging. Ensure all parts listed in the packing list are present.
  2. Choose a suitable location for the all-in-one base station. It should be placed against a wall, with at least 0.5 meters (1.6 feet) of clear space on either side and 1.5 meters (4.9 feet) in front to allow the robot to dock easily.
  3. Ensure the area around the base station is free from obstacles, power cords, or loose items that could obstruct the robot's return.
  4. Connect the power cord to the base station and plug it into a wall outlet. Ensure the power indicator on the base station illuminates.

2.2 Initial Charging

2.3 App Installation and Connection

  1. Scan the QR code provided in the quick start guide or search for the "JONR" app in your mobile device's app store (Google Play Store for Android, Apple App Store for iOS).
  2. Download and install the app.
  3. Open the app and follow the on-screen instructions to create an account and add your JONR P20 Pro device.
  4. During the connection process, ensure your mobile device is connected to a 2.4 GHz WiFi network. The P20 Pro does not support 5 GHz WiFi.
  5. Once connected, the app will guide you through the initial setup, including mapping your home.

3. Operating Instructions

3.1 First-Time Mapping

3.2 Starting a Cleaning Cycle

3.3 Mopping Function

3.4 Scheduling Cleaning

4. Maintenance

Regular maintenance is crucial for the optimal performance and longevity of your JONR P20 Pro. Always power off the robot and unplug the base station before performing any maintenance.

4.1 Base Station Maintenance

4.2 Robot Maintenance

5. Troubleshooting

If you encounter issues with your JONR P20 Pro, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
Robot does not start or respond.Low battery; Power switch off; Robot stuck.Charge the robot; Ensure power switch is ON; Clear any obstructions.
Robot cannot return to base station.Base station obstructed; Robot too far; Dirty charging contacts.Clear area around base station; Manually place robot on station; Clean charging contacts on robot and station.
Poor cleaning performance.Full dust bag; Clogged filter; Tangled brushes; Low water in tank.Replace dust bag; Clean/replace filter; Clean roller and side brushes; Refill fresh water tank.
App connection issues.Incorrect WiFi band; Weak WiFi signal; App not updated.Ensure connected to 2.4 GHz WiFi; Move robot closer to router; Update app to latest version.
Mop not lifting on carpet.Carpet detection sensors dirty or obstructed.Clean the carpet detection sensors on the underside of the robot.

For issues not listed here, please consult the JONR app for error messages or contact customer support.

6. Specifications

BrandJONR
Model NumberP20 Pro
ColorWhite
Product Dimensions (L x W x H)58.42 x 43.18 x 38.1 cm (23 x 17 x 15 inches)
Item Weight14.1 kg (31.09 lbs)
Dust Bag Capacity3 Liters
Fresh Water Tank Capacity4 Liters
Waste Water Tank Capacity4 Liters
Suction Power8000 Pa
Battery TypeLithium-ion
Voltage14.0 V
Connectivity2.4 GHz Wi-Fi (5 GHz not supported)
Filter TypeSponge
Included ComponentsAll-in-one base station, Robotic Vacuum, Mop pads, Roller brush, Side brushes

7. Warranty and Support

JONR products are designed for reliability and performance. For warranty information and customer support, please refer to the warranty card included with your product or visit the official JONR website.

You can also find additional support, FAQs, and contact information through the JONR mobile application.

Note: Information regarding spare parts availability is currently unavailable.

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