Introduction
Thank you for choosing the SANSUI ES-27X3AL 27-inch IPS 100Hz Full HD Monitor. This manual provides essential information for the proper installation, operation, and maintenance of your new monitor. Please read this manual thoroughly before using the product and retain it for future reference.
Package Contents
Carefully unpack the box and ensure all items listed below are present and in good condition. If any items are missing or damaged, please contact your retailer.
- SANSUI ES-27X3AL Monitor Screen
- Monitor Stand (Base and Neck)
- Power Adaptor
- HDMI Cable (1.5m)
- User Manual (this document)
Image: The SANSUI ES-27X3AL monitor showing its dimensions and listing included accessories: Monitor Screen, Stand, Power Adaptor, HDMI Cable (1.5m), and User Manual.
Setup Instructions
1. Stand Assembly
- Place the monitor screen face down on a soft, clean surface to prevent scratches.
- Attach the stand neck to the back of the monitor until it clicks into place or is secured with screws (if applicable).
- Attach the stand base to the bottom of the stand neck and secure it with the provided screw.
- Carefully lift the assembled monitor and place it on a stable, flat surface.
2. VESA Mounting (Optional)
The monitor supports 100 x 100mm VESA mounting for wall mounts or adjustable arms. To use a VESA mount:
- Remove the stand if it is already attached.
- Attach your VESA-compatible mounting bracket to the four screw holes on the back of the monitor. Ensure the screws are appropriate length and thread type for the VESA standard.
3. Connecting to a Computer
The SANSUI ES-27X3AL monitor features HDMI and VGA input ports.
- HDMI Connection: Connect one end of the included HDMI cable to the HDMI port on your monitor and the other end to the HDMI output port on your computer.
- VGA Connection: Connect a VGA cable (not included) to the VGA port on your monitor and the other end to the VGA output port on your computer.
4. Power Connection
Connect the power adaptor cable to the DC input port on the monitor, then plug the power adaptor into a power outlet.
Image: Rear view of the SANSUI ES-27X3AL monitor showing VESA mounting points (100x100), HDMI, VGA, and DC input ports, and indicating a tilt range of -5° to 22°.
Operating Instructions
1. Power On/Off
Press the power button, usually located on the bottom right or rear of the monitor, to turn the monitor on or off. The power indicator light will illuminate when the monitor is on.
2. On-Screen Display (OSD) Menu
The OSD menu allows you to adjust various monitor settings. Use the control buttons (typically located on the bottom right or rear) to navigate the menu:
- Press a button to open the OSD menu.
- Use directional buttons to navigate through options.
- Press an 'Enter' or 'OK' button to select an option or confirm a setting.
- Use an 'Exit' or 'Back' button to return to the previous menu or exit the OSD.
3. Picture Settings
Within the OSD menu, you can adjust display parameters:
- Brightness: Adjust the overall luminance of the screen (300 Nits maximum).
- Contrast: Adjust the difference between light and dark areas (600:1 to 1000:1 contrast ratio).
- Color Settings: Fine-tune color temperature, hue, and saturation. The IPS panel supports 99.99% sRGB color gamut and 16.7 million display colors for rich and accurate visuals.
- Picture Modes: Select from preset modes like Standard, Movie, Game, Text, etc., for optimized viewing experiences.
Image: The SANSUI ES-27X3AL monitor highlighting its IPS panel, 99.99% sRGB Color Gamut, 16.7M Display Colors, 300 cd/m² Brightness, and 1000:1 Contrast Ratio.
4. Input Selection
If multiple devices are connected, use the OSD menu or a dedicated input button to switch between HDMI and VGA inputs.
5. Refresh Rate and FreeSync Technology
The monitor supports a 100Hz refresh rate for smoother motion and FreeSync technology to reduce screen tearing and stuttering, especially during gaming.
Image: The SANSUI ES-27X3AL monitor showcasing a 'Super Fast & Smooth Experience' with a 100Hz Refresh Rate.
Image: Comparison showing 'FreeSync OFF' with screen tearing versus 'FreeSync ON' with smooth display, illustrating the benefit of built-in FreeSync Technology to reduce tearing and stuttering.
6. Eye Care Features
The monitor incorporates Low Blue Light, Anti-Glare, and Anti-Flicker technologies to reduce eye strain during prolonged use.
Image: A visual comparison demonstrating 'Conventional' display with visible flicker lines versus 'Eye Care' display without flicker, indicating reduced eye strain.
7. Frameless Design and Viewing Angle
The 3-sided frameless design provides a seamless viewing experience, especially in multi-monitor setups. The IPS panel offers a wide 178° vertical and horizontal viewing angle, ensuring consistent image quality from various positions.
Image: Three SANSUI ES-27X3AL monitors arranged side-by-side, illustrating the '3-Sided Frameless Design' for a seamless connection and a 178° Wide Viewing Angle.
Maintenance
Proper maintenance ensures the longevity and optimal performance of your monitor.
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, dampen the cloth slightly with water or a non-ammonia, non-alcohol based screen cleaner. Never spray liquid directly onto the screen.
- Cleaning the Casing: Use a soft, dry cloth to wipe the monitor casing. Avoid using abrasive cleaners or solvents.
- Ventilation: Ensure the ventilation openings on the monitor are not blocked to prevent overheating.
- Power Off: Always turn off the monitor and unplug it from the power outlet before cleaning or if it will not be used for an extended period.
Troubleshooting
If you encounter issues with your monitor, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on screen | No power; Incorrect input selected; Loose video cable | Check power connection; Select correct input (HDMI/VGA); Ensure video cable is securely connected |
| Image is blurry or distorted | Incorrect resolution; Faulty video cable | Set display resolution to 1920x1080; Try a different video cable |
| Screen flickers | Refresh rate mismatch; Interference | Ensure refresh rate is set to 100Hz; Check for nearby electronic devices causing interference |
| No sound (if external speakers are connected) | No built-in speakers; Audio settings incorrect | This monitor does not have built-in speakers or an earphone jack. Ensure external speakers are connected to your computer and audio output is correctly configured. |
Specifications
| Feature | Specification |
|---|---|
| Model Number | ES-27X3AL |
| Screen Size | 27 inches |
| Panel Type | IPS |
| Resolution | 1920 x 1080 (Full HD) |
| Refresh Rate | 100Hz |
| Response Time | OD 5ms |
| Brightness | 300 Nits |
| Contrast Ratio | 600:1 to 1000:1 |
| Aspect Ratio | 16:9 |
| Viewing Angle | 178° (H) / 178° (V) |
| Color Gamut | 99.99% sRGB |
| Display Colors | 16.7 Million |
| Video Inputs | 1x HDMI 1.4, 1x VGA |
| VESA Compatibility | 100 x 100mm |
| Tilt Adjustment | -5° to 22° |
| Product Dimensions (with stand) | 24.19 x 7.39 x 17.45 inches |
| Item Weight | 10.53 pounds |
| Special Features | FreeSync Technology, Low Blue Light, Anti-Glare, Anti-Flicker, 3-Sided Frameless Design, RTS/FPS/RACING/Screen Assistance modes |
Warranty and Support
SANSUI provides the following warranty and support for the ES-27X3AL monitor:
- Money-Back Guarantee: A 30-day money-back warranty from the order date.
- Free Replacement: Free replacement warranty from the order date.
- Technical Support: Lifetime technical support is available for this product.
For warranty claims or technical assistance, please refer to the contact information provided with your purchase documentation or visit the official SANSUI support website.
