1. Product Overview
The Comfytemp Cordless Heating Pad Vibration Massager is designed to provide targeted heat therapy and vibration massage for the neck and shoulder area, offering relief from muscle tension and discomfort. Its cordless design allows for convenient use anywhere.
Image: The Comfytemp Cordless Heating Pad Vibration Massager, showing its design, control unit, and a visual representation of heat and vibration areas on the neck and shoulders, along with a smartphone indicating APP control.
Image: An elderly man sitting on a bench using the portable cordless heating pad massager while working on a laptop, highlighting its portability and 2.42 lb weight.
2. Setup and Charging
2.1 Initial Charging
Before first use, fully charge the device. The heating pad is powered by a 7.2V, 5000mAh, 36Wh battery.
- Connect the included DC charger to the DC charging port on the control unit.
- A full charge typically takes about 2 hours.
- Important: Do not use the device while it is charging.
Image: A close-up view of the DC charging port on the control unit, illustrating the internal battery and circuit board, with a warning not to use while charging.
2.2 Wearing the Heating Pad
The heating pad is designed for a snug and comfortable fit, weighted with glass microbeads for optimal contact and relief.
- Place the pad over your neck and shoulders.
- Adjust the elastic straps and Velcro closures to secure the pad comfortably. The neck circumference is adjustable from 19 to 24.5 inches.
- Ensure the pad sits snugly to maximize heat and vibration transfer.
Image: Comparison showing the Comfytemp pad's weighted and elastic band design for better fit and adjustable collar versus other designs that may slip or strangle the neck.
Image: Illustrations demonstrating proper wearing of the heating pad on different individuals, highlighting the areas covered by heat and vibration, and noting the absence of heating wires in the collar area.
3. Operating Instructions
3.1 Using Built-in Buttons
The control unit features intuitive buttons for easy operation.
- Power Button: Press to turn the device on/off.
- Heat Button: Cycle through 3 heat settings (108℉ to 144℉). Heating wires cover the lower neck to upper trapezius muscles.
- Vibration Button: Select from 3 massage modes. The device has 2 vibration motors located in the shoulder trapezius area.
- Auto-Off: The device features a 30-minute auto-off function for safety, which starts counting down when the pad is turned on.
- Low Battery Indicator: The control unit will indicate when the battery is low.
Image: A woman using the heating pad, with an inset showing the control unit's buttons for power, heat, and vibration, along with icons for 30 mins auto-off, 3 vibration modes, 3 heat levels, and low battery indicator.
Image: A detailed view of the control unit's buttons, emphasizing that both vibration massage and heating can be used independently, along with indicators for vibration modes, heat levels, low battery, and auto-off.
3.2 APP Control (Optional)
While not required, the dedicated app offers enhanced control and customization.
- Download the Comfytemp app to your smartphone.
- Connect the device via Bluetooth.
- The app allows for more personalized control over heat levels, massage modes, and intensity settings. It is particularly useful if neck pain makes it difficult to look down and adjust the pad manually.
Image: A woman using her smartphone to control the heating pad, with a text bubble stating, "Use the APP if neck pain hinders looking down to adjust gears."
3.3 Battery Life
Battery life varies depending on the selected heat and massage settings, as well as ambient temperature.
- Up to 8 hours on the lowest heat and massage setting at 77°F (25°C).
- Approximately 3 hours on the highest setting.
- Battery life may range from 1.5 to 6 hours at 41°F (5°C).
Image: A visual representation of the heating pad's battery life, showing 3 hours for highest heat/vibration and 8 hours for lowest heat/vibration, along with battery specifications (7.2V 5000mAh 36Wh) and the DC charging port.
Image: A table detailing the approximate usage times (in minutes) for different heat levels (Low, Med, High) when using heat only or heat and vibration combined, along with battery specifications and charging time.
4. Maintenance and Care
4.1 Cleaning Instructions
- Ensure the device is turned off and unplugged before cleaning.
- Wipe the surface of the heating pad with a damp cloth.
- Do not submerge the device in water or use harsh cleaning agents.
4.2 Storage
- Store the heating pad in a cool, dry place when not in use.
- Keep away from direct sunlight and heat sources.
5. Troubleshooting
5.1 Vibration Noise
The vibration massage feature may produce some noise, which is normal for devices with vibration motors. The benefits of muscle relaxation and improved circulation often outweigh the minor noise.
- The amplitude is 5000 ±10% r/min.
- Acceleration Frequency: 75 Hz to 91.67 Hz.
- Wearing the pad more tightly can help effectively reduce perceived noise.
Image: An illustration showing the internal muscle structure and vibration points, explaining that while vibration massage may be noisy, its benefits include relieving muscle tension, promoting circulation, activating the nervous system to reduce pain, and providing deeper relaxation.
Image: A graphic illustrating different noise levels (10DB, 40-60DB, 80DB, 90DB) and how the low-noise motor and thickened sponge in the Comfytemp pad help reduce sound, comparing it to other common noise sources.
5.2 Device Not Turning On
- Ensure the battery is fully charged.
- Press and hold the power button for a few seconds.
5.3 Inconsistent Heat/Vibration
- Ensure the device is worn correctly and snugly against the skin.
- Check battery level; performance may decrease with low battery.
- Environmental temperatures can affect perceived heat.
Image: An illustration showing the heating elements on the back of the pad, with text explaining that wearing situation and environmental temperatures can have different effects, and advising to ensure correct wear and appropriate setting selection.
6. Specifications
| Model Name | K9235 |
| Package Dimensions | 9.88 x 9.69 x 4.65 inches |
| Item Weight | 3.44 Pounds (product weight 2.42 lbs) |
| Brand | Comfytemp |
| Color | Black Gray+white |
| Material | Flannel, Adhesive Cloth, Elastic strap with Velcro, Heating sheet, Rechargeable battery, 2 Vibration Motor |
| Special Features | Automatic Shut Off, FSA HSA Eligible, Heat Compress, Portable, Vibration massage, APP Control |
| Battery | 7.2V, 5000mAh, 36Wh |
| Heat Settings | 3 levels (108℉ to 144℉) |
| Vibration Modes | 3 modes |
| Auto-Off Timer | 30 minutes |
| Adjustable Neck Circumference | 19-24.5 inches |
Image: A diagram illustrating the dimensions of the heating pad, including shoulder width (19 inches), length from collar to back (10 inches), support neck circumference (19-26 inches), and bust circumference (11-14 inches, up to 43 inches with extension belt).
Image: Close-up images detailing the premium adhesive fabric on the collar (durable for 500+ stickings) and the ultra-soft flannel in the main body (99%+ breathable and heat transfer efficiency).
7. Warranty and Support
Comfytemp is committed to providing high-quality products and customer service.
- 365 Days Warranty: Your product is covered by a one-year warranty from the date of purchase.
- 30 Days Free Return: Enjoy a 30-day free return policy.
- 24 Hrs Quick Customer Support: For any inquiries or assistance, please contact our customer support team.
Image: A graphic summarizing customer support offerings: 365 Days Warranty, 30 Days Free Return, and 24 Hrs Quick Customer Support, reinforcing the brand's commitment to service.
