Haroar HIS-963 Universal Remote Control Instruction Manual

1. Introduction

This manual provides comprehensive instructions for the Haroar HIS-963 Universal Remote Control. This remote is designed as a direct replacement for original Hisense TV remote models EN2A27 and EN2B27, offering seamless compatibility and ease of use. Please read this manual carefully to ensure proper setup and operation of your new remote control.

2. Product Overview

The Haroar HIS-963 remote control features a standard layout with dedicated buttons for common TV functions and popular streaming services.

Image: Front view of the Haroar HIS-963 Universal Remote Control, displaying all buttons and their labels.

Button Functions

3. Setup

Battery Installation

The Haroar HIS-963 remote control requires two AAA batteries (not included) for operation.

1. Locate the battery compartment on the back of the remote control.
2. Slide the battery compartment cover downwards or press the latch and lift to open.
3. Insert two AAA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
4. Replace the battery compartment cover, sliding it back into place until it clicks securely.

The remote is now ready for use. No programming is typically required for this replacement remote, as it is pre-programmed for compatible Hisense TV models.

4. Operating Instructions

Basic Operation

• Power On/Off: Press the Power button once to turn your Hisense TV on or off.
• Channel Selection: Use the CH +/- buttons to cycle through channels, or use the number pad (0-9) for direct channel input.
• Volume Control: Adjust the audio level using the VOL +/- buttons. Press the Mute button to silence the TV.
• Input Source: Press the INPUT button to cycle through available input sources (e.g., HDMI 1, HDMI 2, AV). Use the navigation arrows and OK button to select.

Smart TV and App Functions

• Home Screen: Press the Home Icon button to access your TV's main smart TV interface.
• Settings: Press the Gear Icon button to open the TV's settings menu for picture, sound, network, and other configurations.
• Apps Menu: Press the Grid Icon button to view all installed applications.
• Quick Access Apps: Use the dedicated NETFLIX, Amazon, VUDU, and YouTube buttons to launch these streaming services directly.
• Navigation: Use the Up, Down, Left, Right arrow buttons to move through menus and content. Press OK to confirm a selection.
• Back/Exit: Use the BACK button to return to the previous screen or menu. Use the EXIT button to close the current application or menu.

5. Maintenance

• Cleaning: To clean the remote, gently wipe it with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
• Battery Replacement: Replace batteries when the remote's response becomes sluggish or stops working. Always replace both batteries at the same time with new ones of the same type (AAA).
• Storage: If the remote will not be used for an extended period, remove the batteries to prevent leakage and potential damage.

6. Troubleshooting

• Remote not responding:
  • Check if the batteries are inserted correctly with the correct polarity (+/-).
  • Replace old batteries with new ones.
  • Ensure there are no obstructions between the remote and the TV's infrared sensor.
  • Point the remote directly at the TV.
• Some buttons not working:
  • This remote is a replacement and may not support all advanced functions of every Hisense TV model. Verify if the specific function is supported by your TV's original remote.
  • Clean the remote's surface, as dirt or debris might be interfering with button presses.
• Short operating range:
  • Replace the batteries.
  • Ensure no strong light sources (like direct sunlight) are interfering with the IR signal.

7. Specifications

8. Warranty and Support

For any questions, technical support, or warranty inquiries regarding your Haroar HIS-963 Universal Remote Control, please contact the seller or retailer from whom you purchased the product. Please retain your proof of purchase for warranty purposes.