1. Introduction
Welcome to the Motorola Edge 50 Neo user manual. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your new smartphone. Please read this manual carefully to ensure optimal performance and longevity of your device.

This image shows the front of the Motorola Edge 50 Neo smartphone, highlighting its edge-to-edge display and sleek design.
2. What's in the Box
Your Motorola Edge 50 Neo package includes the following items:
- USB Cable
- Phone Case
- SIM Ejector Tool
3. Device Overview
The Motorola Edge 50 Neo is designed to offer a premium smartphone experience with advanced features and a comfortable design.
3.1 Camera System
Equipped with a Sony LYTIA 700C camera and telephoto zoom, the Motorola Edge 50 Neo allows you to capture stunning photos and videos effortlessly, even in motion and from any distance. The device features a 50MP main camera, a 13MP ultrawide/macro lens, a 10MP telephoto lens, and a 32MP front camera for high-quality selfies.

A detailed view of the Motorola Edge 50 Neo's rear camera module, illustrating the specifications of its professional-grade camera system, including the 50MP main sensor, 13MP ultrawide/macro, and 10MP telephoto lens, alongside the 32MP front camera.
3.2 Design and Durability
The Motorola Edge 50 Neo features an exceptionally thin and lightweight design with premium vegan material and smooth curved edges for maximum comfort. It also boasts IP68 water and dust resistance and Corning Gorilla Glass 3 for enhanced screen protection.

This image emphasizes the Motorola Edge 50 Neo's sleek, lightweight design, featuring continuous curved edges. It also highlights key durability features such as IP68 water and dust resistance and Corning Gorilla Glass 3 for screen protection.
3.3 Display
Experience cinematic quality on the 6.36-inch Super HD (1220p) pOLED display. View, edit, and share photos and videos with vibrant colors and sharp details on a bright screen with a 120Hz refresh rate.

The image showcases the Motorola Edge 50 Neo's 6.36-inch pOLED display, demonstrating its visual excellence with a vibrant video playback and the integration of Dolby Atmos for an immersive audio-visual experience.
3.4 Battery and Charging
The 4310mAh battery provides all-day power. With 68W TurboPower charging, you can get significant power with just a few minutes of charging. The device also supports wireless charging up to 15W.

This image illustrates the fast charging capability of the Motorola Edge 50 Neo, showing the phone connected to a charger with a 100% battery indicator. It highlights the 4310mAh battery capacity and 68W TurboPower fast charging, promising extended usage.
3.5 Storage and Software
The Motorola Edge 50 Neo comes with 256GB of internal storage, providing ample space for your photos, videos, and applications. It also receives five years of software updates, ensuring your device stays current and secure.

The image displays the storage management interface of the Motorola Edge 50 Neo, indicating available space for photos, videos, and apps. It also mentions the 12GB + RAM Boost feature and up to 512GB of integrated UFS 2.2 memory.
4. Setup
4.1 Inserting the SIM Card
- Locate the SIM tray on the side of your device.
- Insert the SIM ejector tool into the small hole next to the tray and press gently until the tray pops out.
- Place your Nano-SIM card(s) into the tray with the gold contacts facing down.
- Carefully push the tray back into the slot until it is flush with the device.
4.2 Initial Power On and Setup
- Press and hold the Power button until the Motorola logo appears.
- Follow the on-screen prompts to select your language, connect to a Wi-Fi network, and set up your Google account.
- You can transfer data from an old device during this process or set up as a new device.
5. Operating Your Device
5.1 Basic Navigation
- Home Screen: Swipe left or right to access different home screens.
- App Drawer: Swipe up from the bottom of the screen to view all your installed applications.
- Notifications: Swipe down from the top of the screen to view notifications and quick settings.
5.2 Making Calls and Sending Messages
- Open the Phone app to make calls.
- Open the Messages app to send and receive text messages.
5.3 Camera Usage
- Open the Camera app.
- Tap the shutter button to take a photo.
- Swipe left or right to switch between different camera modes (e.g., Portrait, Video, Pro).
- Tap the camera switch icon to toggle between front and rear cameras.
6. Maintenance
6.1 Cleaning Your Device
- Use a soft, lint-free cloth to clean the screen and body of your phone.
- Avoid using harsh chemicals or abrasive materials.
- For stubborn smudges, lightly dampen the cloth with water or a screen cleaner.
6.2 Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. Go to Settings > System > System updates.
6.3 Battery Care
- Avoid exposing your phone to extreme temperatures.
- Use the original charger and cable for optimal charging performance.
- For long-term storage, charge the battery to around 50% and power off the device.
7. Troubleshooting
7.1 Device Not Turning On
- Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on.
- Press and hold the Power button for at least 10-15 seconds to perform a forced restart.
7.2 Charging Issues
- Check if the charging cable and adapter are securely connected to both the phone and the power outlet.
- Try using a different charger and cable to rule out faulty accessories.
- Inspect the charging port for any debris or damage.
7.3 Network Connectivity Problems
- Ensure your SIM card is correctly inserted and activated.
- Toggle Airplane Mode on and off to reset network connections.
- Go to Settings > Network & internet > Mobile network and ensure mobile data is enabled.
- Restart your device.
8. Specifications
Below are the detailed technical specifications for the Motorola Edge 50 Neo:
| Feature | Detail |
|---|---|
| Operating System | Android 14 |
| Item Weight | 170 g |
| Product Dimensions | 15.41 x 0.81 x 7.12 cm |
| Batteries | 1 Lithium Polymer battery required (included) |
| Item Model Number | Edge 50 Neo (XT2409-1) |
| Wireless Communication Technologies | Cellular |
| Connectivity Technologies | Bluetooth, NFC, USB, Wi-Fi |
| GPS | True |
| Special Features | Camera |
| Display Technology | OLED |
| Other Display Features | Wireless |
| Human Interface Input | Touchscreen |
| Other Camera Features | Front, Rear |
| Audio Jack | 3.5 mm |
| Form Factor | Bar |
| Color | PANTONE Grisaille |
| Battery Power Rating | 4310 Milliamper-hours (mAh) |
| Phone Talk Time | 28 Hours |
| Brand | Motorola |
| RAM Size | 8 GB |
| CPU Model | Snapdragon 8 Series (Note: Product description mentions MediaTek MTK 24M, please refer to official product page for definitive CPU model) |
| Memory Capacity | 8 GB (Internal storage is 256GB/512GB depending on variant) |
| Screen Size | 6.36 Inches |
| Display Resolution | Super HD (1220p) |
| Refresh Rate | 120 Hz |
| Model Name | Edge 50 Neo |
| Wireless Service Provider | All carriers |
| Available on Amazon.it from | 29 August 2024 |

This document provides a comprehensive product information sheet for the Motorola Edge 50 Neo, model XT2409-1, listing key technical specifications such as the Android 14 operating system, battery endurance, IP68 rating, and screen scratch resistance.

A detailed EU energy label for the Motorola Edge 50 Neo, model XT2409-1, providing information on battery endurance (50h 44min), battery cycles (>=1200), and IP68 ingress protection.
9. Official Product Videos
Watch these official videos for a visual guide to your Motorola Edge 50 Neo:
An official product video providing a general overview of the Motorola Edge 50 Neo smartphone, highlighting its key features and design.
A detailed official product video showcasing the advanced camera capabilities and display quality of the Motorola Edge 50 Neo.
10. Warranty and Support
10.1 Warranty Information
Your Motorola Edge 50 Neo comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Motorola website for detailed terms and conditions regarding warranty coverage, duration, and claims procedures.
10.2 Customer Support
For further assistance, technical support, or service inquiries, please contact Motorola customer support through their official website or the contact information provided in your product documentation. You can also visit the Motorola Store on Amazon for additional product information and resources.