Introduction
The EZVIZ H5 4G Smart Home Camera is a versatile outdoor surveillance solution designed for areas without Wi-Fi access. It features 2K resolution for clear imaging, AI-powered human and vehicle detection, color night vision, and two-way audio communication. Its weatherproof design ensures reliable performance in various outdoor conditions. This manual provides detailed instructions for setting up, operating, and maintaining your camera.
Image: Overview of the EZVIZ H5 4G Smart Home Camera and its main features.
What's in the Box
Please check the package contents upon unboxing to ensure all items are present:
- EZVIZ H5 4G Camera
- Mounting Bracket
- Drilling Template
- Power Adapter
- Waterproof Kit
- Bracket Screw Kit
- Regulatory Information
- Quick Start Guide
Setup
1. Physical Installation
The camera is designed for wall mounting. Use the provided drilling template and screw kit for secure installation.
- Fix the Bracket: Position the mounting bracket on the desired surface. Mark the drill holes using the drilling template. Drill holes and insert anchors, then secure the bracket with screws.
- Mount the Camera & Adjust Angle: Attach the camera to the mounted bracket. Adjust the camera's angle to cover the desired surveillance area.
- Fasten the Bracket: Tighten all screws to ensure the camera is securely fixed and its angle is locked.
Image: Step-by-step guide for physical installation of the camera.
2. SIM Card Insertion
The H5 4G camera requires a Nano SIM card with an active data plan for network connectivity. Locate the SIM card slot, typically protected by a waterproof cover. Insert the Nano SIM card carefully as per the diagram in the Quick Start Guide.
Image: The camera supports 4G network connectivity via a SIM card.
3. Power Connection
Connect the provided power adapter to the camera's power input port. Ensure the connection is secure and protected from water using the waterproof kit if installed outdoors. Plug the adapter into a power outlet.
4. App Setup
To manage your camera, download the EZVIZ app on your smartphone (available for Android and iOS).
- Download the EZVIZ app from the Google Play Store or Apple App Store.
- Register for an EZVIZ account if you don't have one, or log in to your existing account.
- Tap the '+' icon in the app to add a new device. Scan the QR code on the camera or its packaging.
- Follow the on-screen prompts to complete the device setup.
Operating the Camera
1. Live View and Playback
Once the camera is added to your EZVIZ app, you can access its live feed and recorded footage.
- From the app's home screen, tap on your camera to view the live feed.
- Use the timeline or event list to review recorded videos.
2. Two-Way Talk
The camera supports two-way audio, allowing you to communicate with visitors or deter intruders.
- In the live view interface, tap the microphone icon to speak through the camera's speaker.
- Tap the speaker icon to listen to audio from the camera's surroundings.
Image: Demonstrating the two-way talk functionality of the camera.
3. Detection Settings
The H5 4G camera features advanced AI detection and active defense mechanisms.
- AI Human/Vehicle Detection: Configure detection zones and sensitivity in the app settings to minimize false alarms. The camera can distinguish between people, vehicles, and other moving objects.
- Active Defense: When an intruder is detected, the camera can trigger a loud siren and flash its spotlights. These settings can be customized in the app.
Image: AI-powered human and vehicle shape detection alerts on a smartphone.
Image: The camera's active defense feature with siren and strobe light.
4. Night Vision
The H5 4G camera provides clear surveillance even in low-light conditions with its color night vision feature.
- The F1.6 large-aperture lens and dual built-in spotlights enable full-color imaging at night.
- You can switch between black-and-white and color night vision modes in the app settings.
Image: Comparison of black-and-white and color night vision.
5. Storage Options
The camera supports local storage and cloud storage.
- MicroSD Card: Insert a MicroSD card (up to 512GB) into the designated slot for local recording.
- Cloud Storage: Subscribe to EZVIZ CloudPlay for secure, off-site video storage.
Image: Local MicroSD card storage and cloud storage options.
Maintenance
- Cleaning: Regularly wipe the camera lens and body with a soft, damp cloth to remove dust and dirt. Do not use harsh chemicals.
- Firmware Updates: Keep your camera's firmware updated through the EZVIZ app to ensure optimal performance and access to new features.
- Power Supply: Ensure the power adapter and cable are in good condition and free from damage.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera offline / No network | No active SIM card data plan; SIM card not inserted correctly; Poor 4G signal. | Check SIM card data plan and balance. Reinsert SIM card. Move camera to an area with better 4G coverage. |
| No recording | MicroSD card full or faulty; CloudPlay subscription expired; Recording schedule not set. | Check MicroSD card status or replace. Renew CloudPlay subscription. Configure recording schedule in the app. |
| Frequent false alarms | Detection sensitivity too high; Detection zone includes irrelevant areas (e.g., moving trees). | Adjust detection sensitivity in the app. Refine detection zones to exclude areas with frequent non-human/vehicle movement. |
| Two-way talk not working | Microphone or speaker disabled in app; Network issues. | Ensure microphone and speaker are enabled in the app. Check network connection. |
Specifications
| Feature | Detail |
|---|---|
| Model | H5-R201-1H3KFL4GA |
| Video Capture Resolution | 2K (1296p) |
| Connectivity Technology | 4G Cellular (Nano SIM), Wired Ethernet (RJ45) |
| Wireless Communication | Wi-Fi (for initial setup/app communication, not primary network) |
| Special Features | 2 Way Audio, AI Human/Vehicle Detection, Color Night Vision, Active Defense (Siren & Strobe Light) |
| Night Vision Range | Up to 30 Metres |
| Water Resistance Level | IP65 Weatherproof |
| Storage | MicroSD Card (up to 512GB), CloudPlay Storage |
| Operating System Compatibility | Android, iOS |
| Dimensions (L x W x H) | 18.3 x 9.3 x 7.5 Centimeters |
| Item Weight | 482 Grams |
Warranty and Support
For warranty information and technical support, please refer to the official EZVIZ website or contact EZVIZ customer service. Details can typically be found in the Regulatory Information document included in your package or on the EZVIZ support page.
Manufacturer: EZVIZ, Hangzhou Ezviz Network Co. Ltd., Hangzhou, Zhejiang, China
Importer: Prama Hikvision India Pvt. Ltd.; rma@pramahikvision.com