VEVOR BJH288SR2JB-Y

VEVOR Commercial Ice Cream Maker Instruction Manual

Model: BJH288SR2JB-Y | Brand: VEVOR

1. Introduction

Thank you for choosing the VEVOR Commercial Ice Cream Maker. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new soft serve machine. Please read this manual thoroughly before use and retain it for future reference.

VEVOR Commercial Ice Cream Maker front view

Figure 1: VEVOR Commercial Ice Cream Maker (Countertop 3 Flavors Flagship Model)

2. Safety Information

Always adhere to basic safety precautions when operating electrical appliances to reduce the risk of fire, electric shock, and injury. This machine is designed for commercial use and should only be operated by trained personnel.

Important Safety Warnings:

3. Product Overview

The VEVOR Commercial Ice Cream Maker is a high-yield soft serve machine designed for commercial environments. It features dual hoppers, three flavor options, and an intelligent LCD control panel for ease of use.

Key Features:

VEVOR Commercial Ice Cream Maker in a commercial setting

Figure 2: VEVOR Commercial Ice Cream Maker in use, demonstrating its commercial application.

Close-up of the VEVOR Ice Cream Maker's hoppers

Figure 3: Dual 6L mixing hoppers for high output.

4. Setup

Proper setup is crucial for the machine's performance and longevity. Follow these steps carefully.

4.1 Unpacking and Placement

Accompanying accessories for the VEVOR Ice Cream Maker

Figure 4: Accompanying accessories including covers, cone holder, and various seals.

4.2 Component Installation

Before first use, install the dispensing components and ensure proper sealing to prevent leakage.

Video 1: Installation of machine components and handling potential water or material leakage. This video demonstrates how to properly install the dispensing handles, valve stems, and D-rings to ensure a secure and leak-free setup. (Relevant sections: 0:08 - 0:59)

  1. Unplug the bolt and valve stem: Remove these components from the dispensing head.
  2. Install sealing ring: Carefully install the sealing ring onto the valve stem.
  3. Apply Vaseline: Apply food-grade Vaseline around the sealing ring of the valve stem for smooth operation and a tight seal.
  4. Reinstall valve stem: Insert the lubricated valve stem back into the discharging head.
  5. Install discharging handle: Attach the discharging handles securely.
  6. Clip D-rings: Clip the D-rings into the grooves on the plastic parts with the cam side downward, pressing them level.
  7. Install horn sheath: Apply Vaseline where the horn sheath is installed onto the stirrer, then install the horn sheath.
  8. Insert stirrer: Insert the stirrer into the cylinder, ensuring the square axle at the rear of the stirrer is embedded into the reducer. Press until you hear a click.
  9. Install fastening nuts: Install the fastening nuts, with the long nut upper and the short nut lower. Tighten the nuts diagonally for even pressure.
  10. Install water box: Slide the water box into place at the bottom of the dispensing area.
  11. Install external cone sleeve: Attach the external cone sleeve to the side of the machine for convenient cone storage.

5. Operating Instructions

Follow these steps to prepare and dispense soft serve ice cream.

5.1 Preparing the Mix

  1. Prepare your ice cream mix according to the powder package instructions. Ensure thorough mixing to avoid lumps.
  2. Pour the prepared mix into the dual 6L mixing hoppers. Do not overfill.
  3. Close the hopper covers securely.

Refer to Video 1 for visual guidance on mix preparation and pouring (Relevant sections: 0:16 - 0:27).

5.2 Initial Cooling and Operation

  1. Before initiating cooling, clean and stir the machine for a few minutes to ensure the slurry in the cylinder is evenly distributed.
  2. Press the "Cool" button on the LCD panel to begin the freezing process.
  3. During cooling, ensure normal ventilation is maintained on both sides and the back of the machine.
  4. Monitor the "Ratio" display on the LCD panel. When the shape ratio reaches 99%, the ice cream is ready to be dispensed.
  5. If ice cream is not dispensed after reaching 99% ratio, the machine will automatically stop cooling. It will resume cooling automatically after a few minutes.
VEVOR Ice Cream Maker LCD control panel

Figure 5: Smart LCD Control Panel for monitoring and adjusting settings.

5.3 Dispensing Ice Cream

  1. Place a cone or cup under the desired dispensing nozzle.
  2. Pull down the corresponding lever to dispense the ice cream.
  3. Release the lever to stop dispensing.

Refer to Video 1 for visual guidance on dispensing ice cream (Relevant sections: 0:55 - 1:00).

5.4 Adjusting Hardness (Gears)

The hardness of the ice cream can be adjusted based on the raw materials used. The initial gear is typically the 3rd.

Refer to Video 1 for visual guidance on adjusting hardness (Relevant sections: 0:00 - 0:15).

5.5 Pre-cooling and Thawing

Diagram showing pre-cooling and fresh-keeping functions

Figure 6: Illustration of the pre-cooling and fresh-keeping functions for optimal ingredient preservation.

6. Maintenance

Regular cleaning and maintenance are essential for hygiene, performance, and extending the lifespan of your ice cream maker.

6.1 Daily Cleaning

  1. Empty Hoppers: Before cleaning, dispense any remaining ice cream mix from the hoppers.
  2. Add Water: Pour clean water into the hoppers.
  3. Activate Cleaning Mode: Press the "WASH" button on the control panel. The machine will stir the water to clean the internal components.
  4. Drain Water: After 3-5 minutes, drain the water through the dispensing nozzles.
  5. Repeat: Repeat steps 2-4 two to three times until the drained water is clear.

Refer to Video 1 for visual guidance on daily cleaning (Relevant sections: 1:01 - 1:15).

6.2 Disassembly and Deep Cleaning (Weekly/Bi-Weekly)

For thorough cleaning, certain components should be disassembled.

6.3 General Maintenance Tips

7. Troubleshooting

This section addresses common issues you might encounter with your ice cream maker. For problems not listed here, contact VEVOR customer support.

ProblemPossible CauseSolution
Machine does not turn on.No power supply; power cord damaged; circuit breaker tripped.Check power connection; inspect power cord; reset circuit breaker.
Ice cream is too soft/runny.Hardness setting too low; mix too warm; insufficient freezing time.Adjust hardness setting higher; ensure mix is chilled; allow more freezing time.
Ice cream is too hard/icy.Hardness setting too high; mix too cold.Adjust hardness setting lower.
Machine is leaking.Improperly installed seals/rings; worn out seals/rings.Reinstall components correctly (refer to Setup); replace worn seals/rings.
Unusual noise during operation.Loose components; motor issue; lack of lubrication.Check for loose parts and tighten; contact support if motor issue suspected; lubricate moving parts.
Shortage alarm sounds.Hoppers are low on mix.Add more ice cream mix to the hoppers.

8. Specifications

FeatureDetail
BrandVEVOR
Model NameIce Cream Machine for Commercial Use
Model NumberBJH288SR2JB-Y
Hourly Yield22-30 L/H (5.8-7.9 Gallons/Hour)
Total Power2350W
Compressor Power1050W
Hopper Capacity2 x 6L (1.6 Gallons each)
Freezing Cylinder Capacity2L (0.5 Gallons)
MaterialStainless Steel (SUS304)
Product Dimensions (L x W x H)29.3" x 21.3" x 34"
Item Weight202.8 Pounds
Voltage110V/60Hz
RefrigerantR410a, R134a
Continuous Output150-200 Cups / 100g
First Molding Time13-16 Mins
Product specification diagram for VEVOR Ice Cream Maker

Figure 7: Detailed product specifications and dimensions.

9. Warranty & Support

VEVOR is committed to providing high-quality products and excellent customer service. For warranty information, technical support, or any inquiries regarding your VEVOR Commercial Ice Cream Maker, please contact VEVOR customer support through their official website or the retailer where you purchased the product.

Please have your model number (BJH288SR2JB-Y) and purchase details ready when contacting support.

Documents - VEVOR – BJH288SR2JB-Y
VEVOR Ice Cream Machine Manual: Operation, Maintenance, and Troubleshooting
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Comprehensive user manual for VEVOR BJH288SR1B-Z and BJH288SR2JB-Y ice cream machines, covering safety, installation, operation, cleaning, maintenance, and troubleshooting for optimal performance.
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