1. Introduction
Welcome to the SHANLING SONO in-ear headphones. These high-fidelity earbuds are engineered to deliver a precise and immersive audio experience. Featuring a triple-driver hybrid configuration, replaceable tuning nozzles, and a durable metal construction, the SONO is crafted for discerning listeners. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device.
2. What's in the Box
Verify that all items listed below are present in your package:
- 1 Pair SHANLING SONO In-Ear Headphones
- 1x 2-Pin 0.78mm Cable
- 1x Storage Box
- 2 Pairs Sound Tube Filters (1 pair pre-installed in SONO)
- 4 Pairs Eartips (various sizes)
- 1x User Manual

3. Key Features
- 2DD+1BA Triple Driver Hybrid Configuration: Utilizes a 9.2mm bio-diaphragm dynamic coil and a 6.8mm liquid crystal diaphragm dynamic coil for rich low and mid-frequencies, complemented by a custom-made high-frequency balanced armature driver for delicate highs.
- Two Pair Replaceable Tuning Nozzles: Includes 'balanced' and 'ambient' nozzles to customize the sound profile without affecting high-frequency response.
- Replaceable HiFi Cable: Features a silver-plated cable with a universal 0.78mm dual-pin interface, allowing for easy replacement or upgrade.
- Exquisite Appearance and Ergonomic Design: Crafted with a shining silver shell, precision-machined by 5-axis CNC and hand-polished for an elegant finish. Each earphone weighs approximately 8.6g for comfortable wear.
- Hi-Res Audio Certified: Ensures high-resolution audio playback, unlocking the full potential of your music.
3.1 Driver Technology

The SONO utilizes a dual dynamic driver coaxial sound design. A 9.2mm bio-diaphragm dynamic driver handles bass frequencies, providing smooth and rich low-end. A 6.8mm liquid crystal diaphragm dynamic driver manages midrange, ensuring full vocals and a balanced presentation of musical instruments.

A custom-ordered balanced armature driver is integrated to meet stringent standards for treble performance. This dedicated treble driver ensures highly extended, detailed, yet pleasantly smooth highs without unwanted peaks.
3.2 Build Quality and Comfort

The SHANLING SONO earphones feature a robust full metal construction made from cast zinc alloy. The shells undergo a precise 5-axis CNC machining process, followed by hand-polishing to achieve a highly glossy finish. This meticulous craftsmanship ensures both durability and an elegant aesthetic.

Each earphone weighs only 8.6 grams, contributing to a soft, light, and comfortable fit for extended listening sessions. The ergonomic design is shaped to conform naturally to the ear.
4. Setup
4.1 Attaching the Cable
- Identify the left (L) and right (R) earphone units and the corresponding connectors on the cable. The cable connectors are typically marked.
- Align the 0.78mm dual-pin connector on the cable with the receptacle on the earphone unit. Ensure the pins are correctly oriented.
- Gently push the connector into the earphone until it is securely seated. Do not force the connection.
- Repeat for the other earphone unit.

4.2 Selecting and Installing Eartips
Proper eartip selection is crucial for sound quality and comfort. Experiment with the included eartips to find the best fit for your ears.
- Gently remove any pre-installed eartips by twisting and pulling.
- Select an eartip size that creates a good seal in your ear canal without causing discomfort. A good seal enhances bass response and noise isolation.
- Push the chosen eartip onto the nozzle of the earphone until it is firmly attached.
4.3 Wearing the Earphones
- Insert the earphone units into your ear canals, ensuring a snug and comfortable fit.
- Route the cable over the top of your ears. The cable is designed to loop around the ear for stability and to reduce microphonics.
- Adjust the cable and earphones until they feel secure and comfortable.

5. Operating Instructions
5.1 Connecting to an Audio Source
Connect the 3.5mm audio jack of the cable to your audio source (e.g., smartphone, digital audio player, computer). Ensure the connection is firm.
5.2 Volume Control
Adjust the volume directly from your connected audio source. Start with a low volume and gradually increase it to a comfortable listening level to prevent hearing damage.
5.3 Using Replaceable Tuning Nozzles
The SHANLING SONO comes with two types of tuning nozzles: 'Balanced' (black ring) and 'Ambient' (red ring). These nozzles allow you to subtly alter the sound signature to match your preference or music genre.
- To change a nozzle, gently unscrew the currently installed nozzle from the earphone unit.
- Select your desired nozzle type. The 'Balanced' nozzle provides a neutral sound with uniform tri-frequency energy and high transparency. The 'Ambient' nozzle enhances low frequencies for a more dynamic sound.
- Carefully screw the new nozzle onto the earphone unit until it is secure. Do not overtighten.
- Ensure the eartip is re-attached firmly after changing the nozzle.

6. Maintenance
6.1 Cleaning the Earphones and Eartips
- Regularly clean the eartips with a soft, damp cloth. For deeper cleaning, remove the eartips and wash them with mild soap and water, then rinse thoroughly and allow them to dry completely before reattaching.
- Use a dry, soft cloth to wipe the earphone shells. Avoid using harsh chemicals or abrasive materials.
- Gently remove any earwax or debris from the earphone nozzles using a small, soft brush or a specialized cleaning tool. Ensure no debris enters the earphone's interior.
6.2 Cable Care
- Avoid sharply bending or twisting the cable, especially near the connectors, to prevent internal damage.
- When storing, coil the cable loosely.
- If the cable becomes dirty, wipe it with a soft, dry cloth.
6.3 Storage
When not in use, store your SHANLING SONO earphones in the provided storage box to protect them from dust, moisture, and physical damage.
7. Troubleshooting
7.1 No Sound or Intermittent Sound
- Check Cable Connection: Ensure the 0.78mm dual-pin connectors are fully inserted into the earphones and the 3.5mm jack is securely connected to your audio source.
- Verify Audio Source: Confirm that your audio source is playing sound and its volume is turned up. Test with another pair of headphones if possible.
- Inspect Cable: Check the cable for any visible damage or kinks. If you have a spare compatible cable, try using it to rule out a faulty cable.
- Clean Connectors: Ensure the 3.5mm jack and the audio port on your device are clean and free of debris.
7.2 Poor Sound Quality (Distortion, Muffled Sound, Lack of Bass)
- Eartip Seal: Ensure you have a proper seal with the eartips. Try different sizes or types of eartips to achieve a better fit.
- Nozzle Obstruction: Check the earphone nozzles for any earwax or debris that might be blocking the sound. Clean them carefully as described in the Maintenance section.
- Audio Source Quality: Ensure the audio file or streaming quality is high. Low-quality audio can result in poor sound reproduction.
- Tuning Nozzle Selection: If the sound is too bright or lacks bass, consider switching to the 'Ambient' (red ring) tuning nozzles.
7.3 Earphones Feel Uncomfortable or Fall Out
- Eartip Size: Experiment with different eartip sizes. Eartips that are too large can cause discomfort, while those that are too small may not provide a secure fit.
- Wearing Method: Ensure the cable is correctly looped over your ears, which helps to secure the earphones in place.
- Insertion Angle: Adjust the angle at which you insert the earphones into your ear canal to find the most comfortable and secure position.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | SHANLING |
| Model Name | SONO |
| Ear Placement | In Ear |
| Impedance | 16 Ohms |
| Frequency Range | 16 - 40,000 Hz |
| Connectivity Technology | Wired |
| Headphone Jack | 3.5 mm Jack |
| Enclosure Material | Metal (Zinc Alloy) |
| Item Weight (per earphone) | 8.6 Grams |
| Additional Features | Detachable Cable, Lightweight, Replaceable Tuning Nozzles |
| Audio Driver Type | 2 Dynamic Drivers + 1 Balanced Armature (Hybrid) |
| Water Resistance Level | Not Water Resistant |
9. Warranty and Support
9.1 Manufacturer's Warranty
The SHANLING SONO in-ear headphones come with a 1-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
9.2 Customer Support
For any technical consultation, after-sales service, or questions regarding your SHANLING SONO earphones, please contact SHANLING customer support. They are available to assist you 24 hours a day.
Contact information can typically be found on the official SHANLING website or through your point of purchase.