Introduction
Thank you for choosing the Sharper Image® Shiatsu Foot + Back Massager with Heat. This portable and versatile device is designed to provide targeted relief and relaxation through deep kneading shiatsu massage and soothing heat therapy. Please read this manual thoroughly before use to ensure proper operation and maintenance.

Image: The Sharper Image Shiatsu Foot + Back Massager, showcasing its compact design and control panel.
Important Safety Information
To reduce the risk of electric shock, burns, fire, or injury, please observe the following safety precautions:
- Do not leave the massager unattended while it is plugged in. Always unplug the device when not in use or before cleaning.
- Use the massager on a dry surface only. Avoid using in damp or wet environments.
- Be mindful of the temperature settings to avoid burns. If the heat feels too intense, reduce the heat level or discontinue use.
- Keep out of reach of children and pets.
- Do not operate if the cord or plug is damaged, or if the device has been dropped or damaged.
Setup
Before first use, ensure the massager is placed on a stable, flat surface. Unroll the power cord and plug it into a standard electrical outlet. The massager is ready for use once plugged in.
Operating Instructions
The Sharper Image Shiatsu Massager offers versatile use for both foot and back massage. It features 18 rotating nodes, two heat levels, and three speed settings.
For Foot Massage:
- Place the massager on the floor in front of a comfortable chair or sofa.
- Sit down and place your feet on the massager, aligning them with the massage nodes.
- Press the power button on the control panel to turn on the device.
- Use the speed control buttons to select one of the three intensity levels.
- Press the heat button to activate or adjust the two levels of soothing heat.
For Back Massage:
- Place the massager on a chair, sofa, or bed, positioning it to support your lower or upper back.
- Lean back gently against the massager, ensuring comfortable contact with the massage nodes.
- Press the power button on the control panel to turn on the device.
- Adjust the speed and heat settings as desired using the control buttons.

Image: Demonstrates the massager being used for both back support while seated and for foot massage on the floor.

Image: A close-up view of the massager's surface, highlighting the illuminated shiatsu nodes and the control panel.
Maintenance
The Sharper Image Shiatsu Massager is designed for easy care. The ultra-soft cover is removable for hassle-free cleaning.
- Always unplug the massager from the power outlet before cleaning.
- Carefully pull off the soft liner (cover) from the massager unit.
- The removable cover can be hand washed with mild detergent and air-dried. Do not machine wash or tumble dry.
- Wipe the main unit with a soft, damp cloth. Do not immerse the unit in water or any other liquid.
- Ensure all parts are completely dry before reattaching the cover and storing or reusing the massager.

Image: A person demonstrating the removal of the soft, washable cover from the massager unit for cleaning.
Troubleshooting
If you experience any issues with your massager, please refer to the following common solutions:
- Device not turning on: Ensure the power cord is securely plugged into both the massager and a working electrical outlet.
- Heat not working: Verify that the heat function is activated via the control panel. Allow a few minutes for the heat to warm up.
- Massage nodes not rotating: Check for any obstructions. If the issue persists, unplug the device and plug it back in.
- Uncomfortable massage: Adjust the speed settings to a lower intensity. Ensure you are positioned comfortably on the massager.
If problems persist after attempting these steps, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 13.78 x 12.8 x 3.15 inches |
| Item Weight | 4 Pounds |
| Model Number | 1018017 |
| Power Source | Corded Electric |
| Material | Plastic |
| Massage Type | Shiatsu, Kneading |
| Heat Levels | 2 |
| Speed Settings | 3 |
Warranty and Support
This Sharper Image® Shiatsu Foot + Back Massager is backed by a 1-year manufacturer warranty. For any questions, issues, or warranty claims, please contact Sharper Image customer support through the retailer where you purchased the product or visit the official Sharper Image website for contact information.
For additional information and support, you may visit the Sharper Image Store on Amazon.