Pride Mobility Go Chair Electric Wheelchair Scooter User Manual

1. Introduction

This manual provides essential information for the safe and effective use of your Pride Mobility Go Chair Electric Wheelchair Scooter. The Go Chair is designed to enhance mobility for adults, offering a compact, foldable design with a 300 lbs weight capacity, a 20 Ah battery, and speeds up to 3.7 mph. It is an FDA Class II Medical Device, built for reliability and ease of use.

The Pride Mobility Go Chair, showcasing its compact design and Rose Quartz color.

2. Setup

2.1 Unpacking and Initial Assembly

Carefully remove all components from the packaging. The Go Chair features a one-hand feather-touch disassembly for convenient transport and reassembly. Follow the included quick-start guide for specific assembly steps, ensuring all connections are secure.

2.2 Charging the Battery

Before first use, fully charge the 20 Ah battery pack. Connect the charger to the charging port on the Go Chair and then to a standard electrical outlet. The charging indicator light will show the charging status. Allow sufficient time for a full charge as indicated in the separate battery charging instructions.

2.3 Seat Adjustment

The seat features a 5-point swivel with a latch release mechanism. Adjust the seat height and position for optimal comfort and accessibility. Ensure the seat is securely locked in place before operation.

Side profile of the Go Chair, highlighting its wheelbase and overall structure.

3. Operating Instructions

3.1 Controls Overview

The Go Chair is operated using an intuitive joystick controller. Familiarize yourself with the power button, speed adjustment controls, and horn before operating the device.

Detailed view of the intuitive joystick control panel for operating the Go Chair.

3.2 Driving the Go Chair

To move, gently push the joystick in the desired direction. The chair can reach speeds up to 3.7 mph. Release the joystick to engage the electromagnetic brakes and bring the chair to a stop. The Go Chair offers superior agility with a compact turning radius of 25.4 inches, a longer wheelbase, and a wider stance for enhanced stability.

3.3 Safety Features

Always use the integrated 60-inch lap belt for safety. The electromagnetic braking system provides reliable stopping power. Be aware of your surroundings and operate the chair responsibly.

An individual comfortably operating the Go Chair on a paved path, demonstrating its outdoor usability.

3.4 Convenient Features

The Go Chair includes dual swing-away, under-seat storage bins for personal items. The larger, adjustable armrests and a bigger footplate contribute to enhanced comfort during use.

The Go Chair navigating an indoor space, demonstrating its compact size for elevator access.

4. Maintenance

4.1 Battery Care

To maximize battery life, charge the 20 Ah battery regularly, especially after each use. Avoid completely draining the battery. Store the chair with a fully charged battery if it will not be used for an extended period.

4.2 Cleaning

Clean the vinyl seat and other surfaces with a damp cloth and mild soap. Avoid using abrasive cleaners or solvents that could damage the material or electronic components. Keep the wheels and casters free of debris.

4.3 General Inspection

Periodically inspect all connections, cables, and moving parts for wear or damage. Ensure all fasteners are tight. If any issues are observed, contact customer support or a qualified technician.

5. Troubleshooting

5.1 Power Issues

• Chair does not turn on: Check if the battery is fully charged and properly connected. Ensure the power button is pressed firmly.
• Reduced power or speed: This may indicate a low battery charge. Recharge the battery completely.

5.2 Operational Issues

• Chair moves erratically: Ensure the joystick is functioning correctly and not obstructed. Recalibrate if necessary (refer to detailed manual).
• Unusual noises: Discontinue use and inspect for loose parts or obstructions. Contact support if the noise persists.

For any issues not resolved by these steps, or for complex repairs, please contact customer support.

6. Specifications

7. Warranty Information

Your Pride Mobility Go Chair comes with comprehensive warranty coverage:

• 5-year Limited Warranty on the Frame
• 13-month Limited Warranty on Electronics
• 13-month Limited Warranty on Drive Motors

Additionally, a 1-Year In-Home Service is provided. If you experience any issues with your item within the first twelve months, contact HV Supply to arrange for a technician to visit your home for diagnosis and repair.

8. Support

For product inquiries, technical assistance, or warranty service, please contact your authorized dealer or HV Supply. Ensure you have your product model number and purchase information available when contacting support.

HV Supply Contact Information: Refer to your purchase documentation or the seller's information provided at the time of purchase.