Callez C500QRJ45 RJ45 Telephone Headset Instruction Manual

1. Introduction

The Callez C500QRJ45 RJ45 Telephone Headset is designed for clear and natural communication in professional environments. Featuring a noise-cancelling microphone and a quick-disconnect (QD) cord, this mono headset offers comfort and convenience for extended use with compatible landline phones.

This manual provides detailed instructions for setting up, operating, and maintaining your headset to ensure optimal performance.

2. Package Contents

Verify that all items are present in your package:

Callez C500QRJ45 Headset
Quick Disconnect (QD) to RJ45 Cable
RJ45 to RJ9 Headset Adapter (if included as a free gift)

Package contents of Callez C500QRJ45 headset including headset, QD cable, and adapter — Figure 2: Contents of the Callez C500QRJ45 Headset package

3. Compatibility

This headset is designed for specific landline phone models equipped with an RJ45-8P4C headset jack. It is NOT compatible with smartphones, computers, or phones with an RJ9-4P4C headset jack unless using the provided adapter.

Compatible Landline Phone Models (RJ45-8P4C Jack):

Mitel/Aastra: 5370 IP, 5380 IP, 6865i, 6867i, 6869i, 6771, 6773 IP, 6775 IP, 7434 IP, 7444 IP
Siemens/Unify: OpenStage 30 (T/G), OpenStage 40 (T/G), OpenStage 60 (T/G), OpenStage 80 (T/G), Unify OpenScape CP200, CP205, CP400, CP600, CP600E, IP 35G Eco, IP 55G
Innovaphone: IP230, IP240, IP241

Note:

Not for Siemens/Unify OpenStage 5, 15(G), and 20 as these devices do not have a headset jack.
Not compatible with Aastra/Mitel models with RJ9 connector (4-pin).

Compatibility chart showing supported phone brands and models for RJ45 jack — Figure 3: Headset compatibility with various landline phone models

Diagram illustrating the difference between RJ45 (8-pin) and RJ9 (4-pin) jacks — Figure 4: Visual guide for RJ45 vs. RJ9 jacks

4. Setup Instructions

Follow these steps to set up your Callez C500QRJ45 headset:

Connect the Headset to the QD Cable: Align the Quick Disconnect (QD) plug from the headset with the QD socket on the RJ45 cable and push them firmly together until they click into place.

Close-up of the Quick Disconnect (QD) cable connection — Figure 5: Connecting the Quick Disconnect cable

Identify the RJ45 Headset Port on Your Phone: Locate the dedicated RJ45-8P4C headset port on your landline phone. This port is typically labeled with a headset icon.
Plug into the Phone: Insert the RJ45 plug of the QD cable into the headset port on your landline phone. Ensure it is securely seated.

Diagram showing how to plug the RJ45 headset into a landline phone's headset port — Figure 6: Plugging the RJ45 cable into the phone

Using the RJ45 to RJ9 Adapter (If Applicable): If your phone has an RJ9-4P4C headset jack and the adapter was included, first plug the RJ45 end of the QD cable into the RJ45 port on the adapter. Then, plug the RJ9 end of the adapter into your phone's RJ9 headset jack.

Image demonstrating the use of an RJ45 to RJ9 adapter for phone connection — Figure 7: Connecting with the RJ45 to RJ9 adapter

Adjust the Headset: Place the headset on your head. Adjust the headband for a comfortable fit. Position the microphone boom approximately 1 inch (2.5 cm) from your mouth.

Setup Video Guide:

Video 1: Visual guide on setting up the Callez Mono RJ45 Telephone Headset, demonstrating its Quick Disconnect feature, adjustable microphone, and connection to a landline phone.

5. Operating Features

The Callez C500QRJ45 headset is designed for ease of use with several integrated controls.

Headset Adjustments:

Adjustable Headband: Slide the headband to fit various head sizes for optimal comfort.
330° Rotatable Microphone Boom: The microphone boom can be rotated 330 degrees, allowing the headset to be worn on either the left or right ear.
Flexible Microphone: The microphone boom is flexible, enabling precise positioning for clear voice pickup.
Soft Ear Cushion: The soft leatherette ear cushion provides comfort for extended wearing periods.

Image showing adjustable headband, rotatable mic, and soft ear cushion features of the headset — Figure 8: Headset comfort and adjustment features

Inline Controls:

The QD cable features an inline control unit for managing calls.

Microphone Mute Switch: Slide the switch to 'ON' to activate the microphone or 'OFF' to mute it.
Volume Control Wheel: Roll the wheel up or down to adjust the listening volume.
Shirt Clip: Use the integrated shirt clip to secure the cable and prevent tangling.

Close-up of the inline control unit with mic mute switch and volume control wheel — Figure 9: Inline microphone mute and volume controls

Quick Disconnect (QD) Feature:

The Quick Disconnect feature allows you to detach the headset from the phone without interrupting the call, providing mobility away from your desk.

To disconnect, simply pull apart the two halves of the QD connector.
To reconnect, align and push the two halves together until they click.

6. Maintenance

Proper care ensures the longevity and performance of your headset:

Cleaning: Use a soft, dry cloth to clean the headset and cables. Do not use liquid cleaners or solvents.
Storage: Store the headset in a clean, dry place away from extreme temperatures and direct sunlight.
Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent damage.
Ear Cushions: Replace ear cushions if they become worn or damaged to maintain hygiene and comfort.

7. Troubleshooting

If you encounter issues with your headset, refer to the following common problems and solutions:

Problem	Possible Cause	Solution
No sound from headset	Headset not properly connected. Volume control set too low. Microphone mute switch is ON. Incorrect phone port used.	Ensure QD and RJ45 connections are secure. Increase volume using the inline control. Set microphone mute switch to 'ON' (unmuted). Verify connection to the correct RJ45 headset port.
Microphone not working	Microphone mute switch is OFF. Microphone boom not positioned correctly.	Set microphone mute switch to 'ON' (unmuted). Adjust microphone boom closer to your mouth.
Poor audio quality / Static	Loose connection. Interference. Damaged cable.	Check all connections for tightness. Move away from other electronic devices. Inspect cables for visible damage.
Headset does not fit comfortably	Headband not adjusted.	Adjust the headband to fit your head size.

8. Specifications

Feature	Detail
Brand	Callez
Model Number	C500QRJ45
Connectivity Technology	Wired
Headphone Jack	RJ45-8P4C JACK
Ear Placement	On Ear
Form Factor	On Ear
Microphone	Noise Cancelling, Flexible Boom, 330° Rotatable
Controls	Inline Volume Control, Microphone Mute Switch
Additional Features	Adjustable Headband, Quick Disconnect (QD) Cable, Lightweight
Material	Polyurethane (PU) ear cushions
Item Weight	6.94 Ounces
Color	Black

9. Warranty & Support

Warranty Information:

Callez offers a 45-day money-back guarantee and a 2-year worry-free warranty for this product. This warranty covers manufacturing defects and ensures product reliability.

Customer Support:

For any questions, compatibility inquiries, troubleshooting assistance, or warranty claims, please contact Callez customer support via email at sales@callez.net. Please provide your model number (C500QRJ45) and a detailed description of your issue for prompt assistance.