Introduction
The Hairmax Ultima 12 Classic LaserComb is an FDA-cleared laser medical device designed to address thinning hair and stimulate hair growth for both men and women. It utilizes 12 medical-grade lasers to deliver therapeutic light energy directly to hair follicles, aiming to increase blood flow and oxygen, thereby energizing dormant cells and promoting a healthier hair growth cycle. Consistent use is intended to lead to denser, fuller, and more robust hair over time.
This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your Hairmax Ultima 12 Classic LaserComb.
Important Safety Information
Please read all instructions carefully before using the device. Keep this manual for future reference.
- This device is intended for use by adults only.
- Do not look directly into the laser light.
- Keep out of reach of children.
- Consult a healthcare professional if you have any pre-existing scalp conditions or concerns.
- Use only the provided charging accessories.
Package Contents
Verify that all items are present in your package:
- Hairmax Ultima 12 Classic LaserComb
- Charging Cradle
- Power Adapter
- User Manual (this document)
Image: Hairmax Ultima 12 Classic LaserComb, charging cradle, power adapter, and quick start guide, all packaged in its retail box.
Setup
- Initial Charge: Before first use, fully charge the device. Place the LaserComb into the charging cradle and connect the power adapter to a wall outlet. The device features a rechargeable battery.
- Familiarization: Review the device components. The LaserComb has a power button and a laser activation button.
Image: Front and back views of the Hairmax Ultima 12 Classic LaserComb, with the device resting in its charging stand.
Image: Side view of the Hairmax Ultima 12 Classic LaserComb positioned on its charging stand.
Operating Instructions
For optimal results, use the Hairmax Ultima 12 Classic LaserComb on clean, towel-dried hair. It is recommended to use the device 3 times per week, every other day.
- Power On: Press the power button to turn on the device.
- Activate Lasers: Press the laser activation button. The red laser lights will illuminate.
- Treatment Application: Place the LaserComb flat on your scalp. The patented hair parting teeth are designed to create an unobstructed path for the laser light to reach your hair follicles.
- Move Device: Every 4 seconds, the device will beep, indicating it's time to move the LaserComb to the next section of your scalp. Slowly glide the device from the front of your hairline to the back, covering all areas of concern.
- Treatment Duration: Each session should last 8 minutes. The device is designed for quick and convenient use.
- Power Off: After your session, press the power button to turn off the device.
Image: A woman using the Hairmax Ultima 12 Classic LaserComb on her scalp, demonstrating typical usage.
Image: A man using the Hairmax Ultima 12 Classic LaserComb on his scalp, illustrating the device's application.
Image: A diagram illustrating Hairmax's exclusive patented hair parting teeth technology, showing how it provides an unobstructed path for laser light to reach follicles compared to devices without teeth.
Maintenance
- Cleaning: After each use, gently wipe the laser window and comb teeth with a soft, damp cloth. Do not submerge the device in water.
- Storage: Store the LaserComb in its charging cradle or a dry, safe place away from direct sunlight and extreme temperatures.
- Battery Care: To maintain battery life, avoid completely draining the battery frequently. Charge as needed.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery or not charged. | Ensure the device is properly seated in the charging cradle and connected to power. Allow sufficient time for charging. |
| Lasers do not illuminate. | Laser activation button not pressed or device not powered on. | Press the power button first, then the laser activation button. Ensure the device is charged. |
| Device beeps too frequently or not at all. | Incorrect usage or sensor obstruction. | Ensure the device is making proper contact with the scalp. The beep indicates when to move the device. If the beep is off, check the manual for settings. |
If the problem persists after attempting these solutions, please contact Hairmax Customer Support.
Specifications
- Model: KH012CLDMUSXX00
- Dimensions: 10 x 2.38 x 1.94 inches
- Weight: 7.68 ounces
- Lasers: 12 Medical Grade Lasers
- Battery: 1 Lithium Ion battery (included)
- Treatment Time: 8 minutes, 3 times per week
- Manufacturer: Hairmax
- UPC: 856823006541
Warranty and Support
The Hairmax Ultima 12 Classic LaserComb comes with a 1-Year Laser Device Factory Warranty. For warranty claims, technical support, or any inquiries, please contact Hairmax Customer Support.
Hairmax is dedicated to providing world-class customer support and high-quality solutions. For more information, visit the official Hairmax website or refer to the contact details provided in your product packaging.
Image: Official FDA Cleared seal, indicating that Hairmax laser devices are clinically proven and FDA cleared to treat hair loss and stimulate hair growth.
