Amazon Luna Wireless Controller User Manual

Introduction

The Amazon Luna Wireless Controller is designed to provide a seamless cloud gaming experience across various devices. This manual provides instructions for setting up, operating, maintaining, and troubleshooting your controller.

Image: The Amazon Luna Wireless Controller, highlighting its key features including low-latency gameplay, WiFi Cloud Direct, Bluetooth, and USB connectivity, and seamless screen switching support.

Setup

1. Battery Installation

1. Locate the battery compartment on the back of the controller.
2. Open the battery compartment cover.
3. Insert the two included AA Amazon Basics batteries, ensuring correct polarity (+/-).
4. Close the battery compartment cover securely.

2. Initial Pairing and Connectivity

The Luna Controller offers multiple connectivity options:

Cloud Direct (Wi-Fi) Setup

For optimal low-latency gameplay on Luna, connect your controller directly to Amazon's custom game servers via Wi-Fi.

1. Download the Luna Controller app from the Amazon Appstore for Android, Google Play Store, or iOS App Store.
2. Open the Luna Controller app and follow the on-screen instructions to connect your controller to your Wi-Fi network (supports dual-band 802.11 a/b/g/n (2.4 and 5 GHz) networks).
3. Link your controller to your Amazon account through the app.
4. Once connected, the controller will automatically link to your Luna gaming session when powered on.

Bluetooth Connectivity

Use Bluetooth Low Energy 5.0 to connect your Luna Controller as a standard game controller to compatible devices.

1. Ensure your device's Bluetooth is enabled.
2. On the Luna Controller, press and hold the Luna button (center button with the Luna logo) for 3 seconds until the LED indicator blinks blue.
3. On your device, search for Bluetooth devices and select "Luna Controller" to pair.
4. Supported devices include Windows PC (requires a Windows driver, available for download from Amazon), Mac, Fire Tablets, Chromebooks, Fire TV, Android devices, and select Samsung Smart TVs.

USB-C Wired Connectivity

For wired gameplay, connect your controller directly to your Windows PC or Mac using a USB-C cable (sold separately).

1. Connect one end of a USB-C cable to the controller's USB-C port.
2. Connect the other end to an available USB port on your Windows PC or Mac.
3. The controller will be recognized as a wired game controller.

Image: The Luna Controller demonstrating its ability to connect to various devices such as a TV, laptop, and tablet, enabling gameplay anywhere without a console.

Operation

Controller Layout and Inputs

The Luna Controller features a standard layout for comfortable and precise gaming.

• 12 Buttons: Home, Action, Menu, Microphone, X, Y, A, B, LT (Left Trigger), LB (Left Bumper), RT (Right Trigger), RB (Right Bumper).
• 1 Direction Pad: Up, Down, Left, Right.
• 2 Thumbsticks: Left and Right (offset design).

Image: A detailed view of the Luna Controller's right side, showing the thumbstick and action buttons, designed for responsive and low-latency gameplay.

Key Features

• Haptic Feedback: Vibration motors provide tactile feedback during gameplay for enhanced immersion.
• LED Display: An LED indicator displays the controller's connectivity status, low battery warnings, and software update progress.
• Audio Output: A 3.5 mm stereo audio output port is available for connecting a headset.
• Alexa Integration: Press the Alexa button to launch games and perform other actions on Fire TV devices.
• Seamless Screen Switching: When playing on Luna, you can pause your game on one screen and resume exactly where you left off on another compatible device.

Image: The ergonomic design of the Luna Controller's grip, engineered for comfort during prolonged gaming sessions.

Maintenance

Cleaning

• Wipe the controller with a soft, dry cloth.
• For stubborn dirt, slightly dampen the cloth with water. Avoid excessive moisture.
• Do not use harsh chemicals or abrasive cleaners, as these can damage the controller's finish.

Storage

• Store the controller in a cool, dry place away from direct sunlight and extreme temperatures.
• If storing for an extended period, remove the AA batteries to prevent leakage.

Troubleshooting

Controller Not Responding

• Check Batteries: Ensure batteries are correctly inserted and have sufficient charge. Replace if necessary. The LED indicator will show a low battery warning.
• Power Cycle: Turn the controller off and then on again.

Connectivity Issues

• Wi-Fi (Cloud Direct):
  • Verify your Wi-Fi network is active and the signal is strong.
  • Ensure the controller is within range of your Wi-Fi router.
  • Re-run the Wi-Fi setup process through the Luna Controller app.
• Bluetooth:
  • Ensure Bluetooth is enabled on your device.
  • Unpair and re-pair the controller from your device's Bluetooth settings.
  • Ensure the controller is in pairing mode (blinking blue LED).
• USB-C:
  • Try a different USB-C cable.
  • Connect to a different USB port on your computer.
  • Ensure necessary drivers are installed for Windows PC.

Input Lag

• Cloud Direct: Ensure a stable and fast internet connection for optimal performance. Wi-Fi interference can cause lag.
• Bluetooth: Bluetooth connections can sometimes introduce minor lag. For critical gaming, consider Cloud Direct or USB-C wired connection.
• Device Performance: Ensure your host device (PC, Mac, Fire TV, etc.) meets the minimum requirements for the game you are playing.

Specifications

Warranty and Support

Warranty Information

The Amazon Luna Wireless Controller comes with a 1-year limited warranty and service. Optional 1-year, 2-year, and 3-year extended warranties are available for U.S. customers and are sold separately. Use of the Amazon Luna Controller is subject to these terms.

Customer Support

For further assistance, troubleshooting, or warranty claims, please visit the Amazon support website or contact Amazon customer service directly. Refer to the setup guide included in the box for specific support contact details.