Powerffy Hero 10

Powerffy Hero 10 Cordless Vacuum Cleaner User Manual

Model: Hero 10

Introduction

Thank you for choosing the Powerffy Hero 10 Cordless Vacuum Cleaner. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new vacuum cleaner. Please read this manual thoroughly before first use and retain it for future reference.

Important Safety Instructions

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury.

  • Do not use outdoors or on wet surfaces.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Use only as described in this manual. Use only manufacturer's recommended attachments.
  • Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  • Do not pick up toxic material, such as chlorine bleach, ammonia, or drain cleaner.
  • Do not use without dust cup and/or filters in place.
  • Turn off all controls before unplugging.
  • Use extra care when cleaning on stairs.
  • Do not charge the unit outdoors.
  • Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  • Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

Package Contents

Carefully unpack your Powerffy Hero 10 Cordless Vacuum Cleaner and check that all items are present and in good condition. If any items are missing or damaged, please contact customer support.

  • 1 x Main Body (Main Motor / Filter / Dust Cup / Stainless Steel Filter)
  • 1 x Battery
  • 1 x Adapter
  • 1 x Telescopic Tube
  • 1 x Floor Brush & Roller
  • 1 x Wall-mounted Charging Station (includes 2 screws, 2 expansion plugs)
  • 1 x Crevice Nozzle
  • 1 x Sofa Brush
  • 1 x Hair Cleaning Tool
  • 1 x Quick Start Guide
  • 1 x Extra Air Intake Filter
Powerffy Hero 10 Cordless Vacuum Cleaner and all included accessories

Image: The Powerffy Hero 10 Cordless Vacuum Cleaner disassembled into its main components and accessories, including the main unit, telescopic tube, floor brush, battery, wall mount, adapter, crevice nozzle, sofa brush, and hair cleaning tool.

Product Overview

Familiarize yourself with the different parts of your Powerffy Hero 10 vacuum cleaner.

  • Main Body: Contains the 550W brushless motor, dust cup, and filtration system. Features an LED display.
  • Battery: Detachable and rechargeable 8x2500mAh high-capacity battery.
  • Telescopic Tube: Adjustable length for comfortable upright vacuuming.
  • Floor Brush: Equipped with a roller for effective cleaning on various floor types.
  • Wall-mounted Charging Station: For convenient storage and charging.
  • Crevice Nozzle: Ideal for narrow spaces and corners.
  • Sofa Brush: Suitable for upholstery and delicate surfaces.
Smart LED Display on Powerffy Hero 10 vacuum cleaner showing battery level and suction modes

Image: Close-up of the vacuum's smart LED display, indicating battery percentage and current suction mode (Min, Mid, Max). The image also shows the vacuum cleaning both carpet and hardwood floor, highlighting its versatility.

Setup

Assembly

  1. Attach the Telescopic Tube: Insert the telescopic tube into the main body until it clicks securely into place.
  2. Attach the Floor Brush: Connect the floor brush to the other end of the telescopic tube, ensuring it locks firmly.
  3. Install the Battery: Slide the battery pack into the designated slot on the main body until it clicks.
  4. Optional Attachments: For handheld use, attach the crevice nozzle or sofa brush directly to the main body.

Initial Charging

Before first use, fully charge the vacuum cleaner for optimal performance.

  1. Wall-mounted Charging:
    • Choose a suitable location near a power outlet to install the wall-mounted charging station.
    • Secure the charging station to the wall using the provided screws and expansion plugs.
    • Connect the adapter to the charging station and plug it into a power outlet.
    • Place the vacuum cleaner onto the wall mount. It will automatically begin charging. The LED display will indicate charging status.
  2. Direct Charging: You can also plug the adapter directly into the battery pack for charging, without using the wall mount.
Powerffy Hero 10 Cordless Vacuum Cleaner charging on its wall-mounted station

Image: The Powerffy Hero 10 Cordless Vacuum Cleaner docked on its wall-mounted charging station, illustrating the wireless charging capability. The battery pack is shown with an internal view of the cells and charging indicator.

Detachable and rechargeable battery of Powerffy Hero 10 vacuum cleaner

Image: A detailed view of the detachable and rechargeable battery pack (8x2500mAh) for the Powerffy Hero 10, highlighting its capacity and the estimated 60 minutes of runtime.

Operating Instructions

Powering On/Off

Press the power button on the main body to turn the vacuum cleaner on or off.

Adjusting Suction Modes

The Powerffy Hero 10 offers 3 suction modes (Eco, Standard, Max) to suit different cleaning needs. Use the control method (touch/push button) on the LED display to cycle through the modes.

  • Eco Mode: Provides up to 60 minutes of runtime, suitable for light cleaning and extended use.
  • Standard Mode: Balanced suction for everyday cleaning.
  • Max Mode: Delivers 45KPa of powerful suction for deep cleaning, pet hair, and stubborn dirt (approx. 20 minutes runtime).
Powerffy Hero 10 Cordless Vacuum Cleaner in action, demonstrating 550W power and 45KPa suction

Image: The Powerffy Hero 10 Cordless Vacuum Cleaner actively cleaning a hardwood floor, with visual text overlays indicating its 550W motor power and 45KPa suction capability, surrounded by scattered debris.

Self-Standing Function

The vacuum cleaner is designed with a self-standing feature, allowing it to stand upright on its own without needing to be leaned against a wall or placed in a dock. This is convenient for temporary pauses during cleaning.

Powerffy Hero 10 Cordless Vacuum Cleaner standing upright on its own

Image: The Powerffy Hero 10 Cordless Vacuum Cleaner standing independently in a living room setting, demonstrating its self-standing design. An inset shows a close-up of the locking mechanism on the floor brush.

Using Attachments

  • Crevice Nozzle: Attach directly to the main body or the telescopic tube for cleaning tight spaces, corners, and edges.
  • Sofa Brush: Attach directly to the main body for cleaning upholstery, curtains, and car interiors.
  • Handheld Mode: Detach the telescopic tube and floor brush to use the main body with attachments for handheld cleaning.
Woman using Powerffy Hero 10 as a handheld vacuum cleaner to clean a bed

Image: A woman using the Powerffy Hero 10 in its handheld configuration, cleaning a bed surface with an attached nozzle, demonstrating its versatility for various cleaning tasks.

Maintenance

Regular maintenance ensures the longevity and optimal performance of your vacuum cleaner.

Emptying the Dust Cup

Empty the dust cup after each use or when the MAX fill line is reached to maintain suction power.

  1. Press the dust cup release button to detach it from the main body.
  2. Hold the dust cup over a trash bin and press the bottom release button to open the lid and empty contents.
  3. Close the dust cup lid and reattach it to the main body until it clicks.

Cleaning the Filters

The Powerffy Hero 10 features a 7-stage multi-cyclone HEPA filtration system. Clean filters regularly to prevent clogging and maintain suction.

Diagram of the 7-stage multi-cone filtration system of Powerffy Hero 10 vacuum cleaner

Image: An exploded view diagram illustrating the 7-stage multi-cone filtration system of the Powerffy Hero 10 vacuum cleaner, showing the various filter components and their arrangement within the dust cup and motor housing.

  1. Pre-filter (Stainless Steel Filter): Remove from the dust cup and tap off loose dirt. Rinse under running water if necessary and allow to air dry completely for at least 24 hours before reinserting.
  2. HEPA Filter: Gently tap the HEPA filter to remove dust. Do not wash the HEPA filter with water. Replace the HEPA filter every 3-6 months depending on usage. An extra air intake filter is included for convenience.
  3. Dust Cup: The dust cup can be rinsed with water. Ensure it is completely dry before reassembling.

Important: Ensure all filter components are completely dry before reassembling and using the vacuum. Moisture can damage the motor.

Cleaning the Brush Roll

Periodically check the brush roll for tangled hair or debris.

  1. Turn off the vacuum and detach the floor brush.
  2. Use the provided hair cleaning tool or scissors to cut and remove any tangled hair or fibers from the brush roll.
  3. Ensure the brush roll spins freely before reattaching the floor brush.

Troubleshooting

ProblemPossible CauseSolution
Vacuum not turning onBattery is not charged or not properly installed.Ensure battery is fully charged and securely clicked into place.
Loss of suctionDust cup is full; Filters are clogged; Brush roll is tangled; Blockage in tube/hose.Empty dust cup. Clean/replace filters. Remove tangled hair from brush roll. Check for and clear any blockages.
Brush roll not spinningBrush roll is jammed by debris; Floor brush is not properly attached.Clear any obstructions from the brush roll. Ensure floor brush is securely connected.
Short runtimeBattery not fully charged; Using Max mode excessively; Battery degradation.Ensure battery is fully charged. Use Eco mode for longer cleaning sessions. Contact support if battery life significantly decreases.
Charging issuesAdapter not connected; Wall mount not powered; Battery not making contact.Check adapter connection and power outlet. Ensure vacuum is correctly seated on the wall mount.

Specifications

FeatureDetail
Model NameHero 10 Cordless Vacuum Cleaner
BrandPowerffy
Motor Power550 Watts
Suction PowerUp to 45KPa
Battery Type8x2500mAh High-Capacity Batteries
RuntimeUp to 60 minutes (Eco Mode), 20 minutes (Max Mode)
Filter System7-stage Multi-cyclone HEPA Filtration
Dust Cup Capacity1.5 Liters
Charging MethodWall-mounted Charging Station / Direct Adapter
Special FeaturesSelf-standing Function, Smart LED Display, 3 Suction Modes
Surface RecommendationAll floors, Carpet, Hardwood Floor
Item Weight4 Pounds
Dimensions (L x W x H)15" x 14" x 20" (assembled)

Warranty and Support

Powerffy provides a 3-year service warranty for your vacuum cleaner. If you encounter any problems with your product, please do not hesitate to contact our customer support team. We are committed to providing satisfactory service as soon as possible.

For support, please visit the official Powerffy store or contact us through the platform where you purchased the product.

Visit the Powerffy Store on Amazon

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