Acogedor DP20
Acogedor DP20 Handheld Inkjet Printer User Manual
Model: DP20
1. Introduction
Thank you for choosing the Acogedor DP20 Handheld Inkjet Printer. This compact and portable device is designed for efficient coding and marking on various surfaces. It features an intuitive HD LED touch screen for easy operation without needing an external app, and supports printing of text, barcodes, labels, and dates. Equipped with a smart 4-core processor and a large capacity battery, it ensures smooth and continuous operation. Please read this manual thoroughly before using the printer to ensure proper operation and maintenance.

Image 1.1: Acogedor DP20 Handheld Inkjet Printer.
2. Safety Information
To ensure safe operation and prevent damage to the printer or injury to yourself, please observe the following safety precautions:
- Keep the printer away from water and other liquids.
- Do not expose the printer to extreme temperatures or direct sunlight.
- Use only the provided power adapter and charging cable.
- Do not attempt to disassemble or repair the printer yourself. Contact customer support if service is required.
- Keep ink cartridges out of reach of children. Avoid contact with skin and eyes. In case of contact, rinse immediately with plenty of water and seek medical advice if irritation persists.
- Ensure proper ventilation when using the printer in enclosed spaces.
3. Package Contents
Please check the package contents upon unboxing. If any items are missing or damaged, contact customer support.
- 1 x Acogedor DP20 Handheld Inkjet Printer
- 1 x Power Adapter (Charging Head)
- 1 x USB Charging Cable
- 1 x Stylus
- 1 x User Manual (This document)
- 1 x Accessory (e.g., positioning plate or ruler)

Image 3.1: Included items in the package.
4. Product Overview
Familiarize yourself with the components of your Acogedor DP20 printer.

Image 4.1: Front view of the printer with its LED touch screen.
Key Components:
- LED Touch Screen: For navigating menus, editing content, and viewing print status.
- Power Button: To turn the device on/off.
- Ink Cartridge Slot: Where the ink cartridge is inserted.
- Print Head: The component that applies ink to the surface.
- USB Port: For charging and data transfer (if supported).
- Trigger Button: To initiate printing.
5. Setup
5.1 Charging the Printer
- Connect the USB charging cable to the printer's USB port.
- Connect the other end of the USB cable to the provided power adapter.
- Plug the power adapter into a suitable electrical outlet.
- The battery indicator on the screen will show charging status. Charge fully before first use.
5.2 Installing the Ink Cartridge
- Ensure the printer is powered off.
- Locate the ink cartridge slot on the printer.
- Open the protective cover of the ink cartridge slot.
- Carefully insert the ink cartridge into the slot until it clicks into place. Ensure it is seated firmly.
- Close the protective cover.

Image 5.1: Ink cartridge installation.
5.3 Powering On/Off
- To Power On: Press and hold the Power button until the screen illuminates.
- To Power Off: Press and hold the Power button until the shutdown prompt appears, then confirm.
6. Operating Instructions
6.1 Navigating the Touch Screen Interface
The Acogedor DP20 features an HD LED touch screen with a simple UI. Use your finger or the provided stylus to interact with the interface.

Image 6.1: Touch screen interface with menu options.
- File Management: Create, save, and load print files.
- Edit: Access the text editor to input and modify content.
- Add: Insert various elements like barcodes, dates, or images.
- Print: Initiate the printing process.
- Settings: Adjust printer parameters such as print height, language, and system settings.
6.2 Creating and Editing Print Content
- From the main screen, tap the "Edit" icon to open the text editor.
- Use the on-screen keyboard to input text.
- Tap the "Add" icon to insert other elements:
- Barcode: Select barcode type and input data.
- Date/Time: Choose format for automatic date/time insertion.
- Image: (If supported) Select an image file.
- Adjust font size, style, and position as needed.
- Save your content by tapping the "Save" icon.
6.3 Printing Process
- Ensure your desired content is loaded and ready to print.
- Hold the printer firmly against the surface you wish to print on.
- Press the trigger button to start printing.
- Move the printer smoothly and steadily across the surface. The printer will automatically detect movement and apply ink.
- Release the trigger button when finished.

Image 6.2: Printing on a bottle surface.

Image 6.3: Examples of printing on diverse materials.
The printer is suitable for almost all porous surfaces, including wood, cloth, paper, cartons, glass, steel, plastic, aluminum foil, and cables.
7. Maintenance
7.1 Cleaning the Print Head
Regular cleaning of the print head ensures optimal print quality.
- Power off the printer before cleaning.
- Gently wipe the print head with a lint-free cloth lightly dampened with isopropyl alcohol or a specialized print head cleaning solution.
- Do not use abrasive materials or excessive force.
- Allow the print head to dry completely before use.
7.2 Replacing the Ink Cartridge
When the ink runs low or print quality deteriorates, replace the ink cartridge.
- Power off the printer.
- Open the ink cartridge slot cover.
- Carefully remove the empty cartridge.
- Insert a new, compatible ink cartridge as described in Section 5.2.
- Close the cover and power on the printer.
7.3 Battery Care
- Avoid fully discharging the battery frequently.
- Charge the printer regularly, even if not in use for extended periods, to maintain battery health.
- Store the printer in a cool, dry place.
8. Troubleshooting
If you encounter issues with your printer, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not power on. | Low battery; Power button not pressed correctly. | Charge the printer; Press and hold the Power button for a few seconds. |
| Poor print quality (faded, streaky). | Low ink; Clogged print head; Incorrect print settings. | Replace ink cartridge; Clean the print head (Section 7.1); Adjust print height or density in settings. |
| Printer not printing. | Ink cartridge not installed correctly; Trigger button not pressed; Printer not moving. | Reinstall ink cartridge; Ensure trigger button is pressed during movement; Move the printer smoothly across the surface. |
| Touch screen unresponsive. | System glitch; Screen protector interference. | Restart the printer; Ensure screen protector is properly applied or remove it if it's causing issues. |
If the problem persists, please contact customer support for further assistance.
9. Specifications
| Brand | Acogedor |
| Model | DP20 |
| Material | ABS |
| Power Supply | USB Interface Charging |
| Power Input | 100-240V 50/60Hz |
| Battery | 1 x Lithium Battery (1200mAh) |
| Rated Power | 20 W |
| Print Height | Approx. 2 ~ 12.7mm (0.08 ~ 0.5 inches), adjustable |
| Machine System | Intelligent Operating System |
| Supported Languages | Simplified Chinese, Traditional Chinese, English, Japanese, Korean, Spanish, Portuguese, French, Italian, Vietnamese, Arabic, Russian, Turkish, German, Dutch, Thai, Malaysian, Indonesian, Slovak, Croatian, Persian, Lithuanian, etc. |
| Printing Technology | Inkjet |
| Connectivity | USB |
| Device Color | Black |
| Ink Color | Black (Monochrome printing) |
| Resolution | 300 x 300 dpi (Monochrome) |
| Dimensions (D x W x H) | 21 x 12 x 10 cm |
| Duplex Printing | Manual |
10. Warranty Information
The Acogedor DP20 Handheld Inkjet Printer comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or contact customer support for specific details regarding warranty coverage, terms, and conditions. This warranty typically covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or consumables like ink cartridges.
11. Customer Support
If you have any questions, require technical assistance, or need to report an issue with your Acogedor DP20 Handheld Inkjet Printer, please contact our customer support team.
- Online Support: Visit the official Acogedor website for FAQs and support resources.
- Email: Refer to your product packaging or warranty card for the support email address.
- Phone: Refer to your product packaging or warranty card for the support phone number.
When contacting support, please have your product model (DP20) and purchase information ready.
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