Atomberg Azhero Smart Door Lock User Manual

1. Product Overview

The Atomberg Azhero Smart Door Lock offers advanced security and convenience with multiple unlocking methods and smart features. This manual provides essential information for installation, operation, and maintenance of your smart lock.

Key Features:

• 6 Ways of Unlocking: Fingerprint, PIN, Remote OTP, NFC Access Card, Atomberg Home App (Bluetooth), and Mechanical Key.
• Remote OTP Access: Generate and send one-time PINs via SMS, WhatsApp, or Email for temporary guest access.
• Periodic Access: Configure time-restricted access using periodic PINs, fingerprints, or NFC cards for specific days and times.
• Snoop Protection: Enhance PIN security by entering random numbers before and after your actual PIN.
• Emergency Power Back-up: Use a USB Type-C power bank to unlock the door if the batteries are depleted.
• Robust Security: Features 2 high-quality Stainless-Steel Bolts and End-to-End encryption via the Atomberg Home App.

2. Package Contents

Before installation, please verify that all components are present in the package:

• Front Panel
• Back Panel
• 1 Mortise
• 1 Strike Plate
• 1 Strike Plate Box
• 2 Mechanical Keys
• 2 NFC Access Cards
• 4 Batteries
• Screw Kit
• User Manual (this document)

3. Setup and Installation

Door Requirements:

• Ideal for wooden doors with thicknesses between 2.8 cm to 6.5 cm.
• If a safety door is present, the distance between the main door and the safety door should be at least 8 cm.
• Not suitable for double doors.

Image: Door compatibility and dimensions for the Atomberg Azhero Smart Door Lock. It illustrates the required door thickness (28mm to 65mm) and the minimum 80mm gap for safety doors.

Installation Process:

1. Professional Installation: Atomberg offers free installation in select cities. It is highly recommended to utilize this service for proper setup. Refer to your warranty information for eligible cities.
2. Battery Insertion: Insert the provided 4 batteries into the designated compartment on the back panel. Ensure correct polarity.
3. App Download: Download the "Atomberg Home" app from your smartphone's app store.
4. Initial Pairing: Follow the on-screen instructions in the Atomberg Home app to pair your smart lock via Bluetooth. This typically involves creating an account and adding a new device.
5. Administrator Setup: Set up the initial administrator fingerprint, PIN, and NFC card through the app or directly on the lock as guided by the installation technician or app instructions.

4. Operating the Smart Lock

Unlocking Methods:

Image: Visual representation of the six unlocking methods: Fingerprint, PIN Access, Remote OTP Access, NFC Access Card, Atomberg Home app, and Mechanical Key.

• Fingerprint: Place your registered finger on the fingerprint sensor. The lock will unlock upon successful verification.
• PIN Access: Enter your registered PIN on the keypad followed by the '#' key.
• Remote OTP Access: Generate a one-time PIN through the Atomberg Home app and share it with guests. The guest enters the OTP on the lock's keypad.
• NFC Access Card: Present your registered NFC card to the designated NFC reader area on the lock.
• Atomberg Home App: Use the app within Bluetooth range (up to 12 meters) to unlock the door.
• Mechanical Key: In case of emergencies or battery failure, use the provided mechanical key to unlock the door.

Advanced Access Management:

Image: Options for sharing access: Guest PIN Access for temporary visitors, Remote OTP Access for unexpected guests, and Periodic Access for scheduled entry.

• Guest PIN Access: Create temporary PINs for house guests with specific validity periods.
• Periodic Access: Set up access methods (PINs, fingerprints, NFC cards) that are valid only during predefined times and days, suitable for domestic helpers or service providers.
• Snoop Protection: When entering your PIN, you can input any random digits before and after your actual PIN to prevent others from guessing it. For example, if your PIN is 123456, you can enter 987123456321#.

App Features:

Image: The Atomberg Home app interface demonstrating remote unlocking and the internal security mechanism of the lock with two stainless steel bolts.

• Remote Unlocking: Unlock the door via Bluetooth within a 12-meter range.
• User Management: Add, modify, or delete fingerprints, PINs, and NFC cards for various users.
• Activity Log: View a history of lock and unlock events.
• Security Settings: Manage encryption and other security features.

5. Maintenance

• Battery Replacement: The lock will provide a low battery warning. Replace all four batteries simultaneously with new ones to ensure optimal performance.
• Cleaning: Wipe the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
• Mechanical Check: Periodically check the mechanical components (bolts, handle) for smooth operation. Do not force the handle if it feels stiff.

6. Troubleshooting

• Lock Not Responding:
  • Check battery level. Replace batteries if low.
  • If batteries are completely dead, use the emergency USB Type-C power backup or the mechanical key.
• Fingerprint/PIN/NFC Card Not Working:
  • Ensure the fingerprint sensor, keypad, or NFC reader is clean and free from obstructions.
  • Verify that the fingerprint, PIN, or NFC card is correctly registered in the Atomberg Home app.
  • For PIN entry, ensure you are pressing '#' after the PIN.
• App Connectivity Issues:
  • Ensure Bluetooth is enabled on your smartphone and you are within 12 meters of the lock.
  • Restart the Atomberg Home app.
  • Check if the lock's batteries are sufficiently charged.

7. Specifications

8. Warranty and Support

Warranty Information:

The Atomberg Azhero Smart Door Lock comes with a standard two-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the proper functioning of the lock under normal use conditions.

Free installation services are available in select cities. Please refer to the product documentation or Atomberg's official website for a list of eligible cities and to schedule your installation.

Customer Support:

For technical assistance, warranty claims, or any other inquiries, please contact Atomberg Customer Support. Contact details can typically be found on the official Atomberg website or on the product packaging.

Manufacturer: Atomberg Technologies