Introduction
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your INTEX 28449EH PureSpa Greystone Deluxe Spa Set. Designed for comfort and durability, this spa features 140 bubble jets, a square design, and a 4-person capacity, along with energy-efficient and saltwater system ready capabilities. Please read all instructions carefully before installation and use to ensure safe and optimal performance.
Product Features
- Easy-Access Filter Replacement: Integrated control box design for hassle-free cartridge filter replacement.
- Fiber-Tech Beam Construction: Innovative Fiber-Tech Technology offers superior structural stability while maintaining a comfortable surface for a luxurious and refreshing spa experience.
- Hard Water Treatment System: Built-in Hard Water Treatment System makes water gentler on skin, clothes and the entire spa system; hard water buildup limits water flow and reduces the life of your spa.
- Heated Air Bubble Technology: The Positive Temperature Coefficient (PTC) heater is designed to maximize heat transfer to the water, while ensuring the highest level of safety, performance, and longevity.
- Energy Efficient Spa Cover: High density thermal-resistant foam provides extra insulation and minimizes heat loss; this cover enhances the Spa performance while improving the energy efficiency by as much as 50%.
- Wireless Control Panel: Allows for convenient operation from inside or outside the spa.
- Intex Link Spa Management App: Control and monitor your spa remotely via a smartphone application.
- Multicolor LED Light: Enhances the spa experience with customizable lighting.
- 2 Spa Headrests: Provides additional comfort for users.
Figure 1: Key features of the PureSpa Greystone Deluxe.
Setup Instructions
- Choose a Location: Select a flat, stable, and level surface capable of supporting the weight of the filled spa and occupants. Ensure adequate drainage and proximity to a power outlet.
- Unpack Components: Carefully remove all components from the packaging. Lay out the ground cloth in the chosen location.
- Inflate the Spa: Connect the inflation hose from the control unit to the spa's inflation valve. Use the FastFill™ Advanced Inflation System to inflate the spa until it is firm to the touch, but not over-inflated.
- Connect Control Unit: Attach the control unit to the spa following the instructions in the dedicated section of the full manual.
- Fill with Water: Fill the spa with fresh water to the recommended level, typically between the MIN and MAX fill lines.
- Install Filter Cartridge: Insert the filter cartridge into the filter housing within the spa.
- Initial Heating: Once filled, activate the heater. Note that initial heating can take up to 24 hours depending on ambient temperature and water volume.
Figure 2: FastFill™ Inflation System in use.
Video 1: Official Intex PureSpa Greystone Deluxe setup and feature overview. This video demonstrates the inflation process and highlights key aspects of the spa's design and functionality.
Operating Instructions
Control Panel Operation
The PureSpa Greystone Deluxe features a wireless control panel for convenient operation. This panel allows you to adjust temperature, activate bubble jets, and manage other spa functions. Ensure the control panel is charged by placing it on the control base.
Figure 3: Wireless Control Panel.
Intex Link™ Spa Management App
Enhance your spa experience with the Intex Link™ Spa Management App. This application allows you to control your spa remotely, set schedules for heating and maintenance, and monitor its status from anywhere. Download the app from your device's app store.
Figure 4: Intex Link™ Spa Management App interface.
Temperature Control
The spa's heating system allows for a temperature range of 50°F to 104°F (10°C to 40°C). Use the control panel or the Intex Link app to set your desired water temperature. The Positive Temperature Coefficient (PTC) heater ensures efficient and safe heating.
Figure 5: Spa Heating System and Energy-Efficient Cover.
Maintenance
Water Treatment and Filtration
The spa is equipped with a Saltwater System and an Electronic Hard Water Treatment System. The saltwater system provides natural chlorine for sanitation, while the hard water treatment system reduces calcium buildup, extending the life of your spa and making water gentler on skin. Regularly check water chemistry using test strips and adjust as needed.
Figure 6: Saltwater and Hard Water Treatment Systems.
Filter cartridges should be cleaned regularly and replaced when necessary to ensure optimal water quality and pump performance. The integrated control box design allows for easy filter replacement.
Spa Cover and Heat Retention
Utilize the energy-efficient spa cover and ground cloth to minimize heat loss and improve energy efficiency by up to 50%. Always cover the spa when not in use, especially during colder temperatures, to maintain water temperature and reduce energy consumption.
Figure 7: Energy-Efficient Spa Cover for heat retention.
Troubleshooting
- Spa Not Heating / Error Codes: If the spa stops heating or displays an error code, first try unplugging the spa from the power outlet for a few minutes, then plug it back in. This often clears temporary errors. Refer to the full manual for specific error code meanings and solutions.
- Water Quality Issues: If water appears cloudy or unbalanced, check filter cartridges for cleanliness and replace if needed. Test water chemistry (pH, alkalinity, chlorine/salt levels) and adjust using appropriate spa chemicals. Ensure the saltwater system is functioning correctly if applicable.
- Slow Heating: Ensure the spa cover is properly secured when not in use. Verify the ambient temperature is within the recommended operating range. For initial fills, consider using warm water to reduce heating time.
- Inflation Issues: If the spa does not inflate properly, check connections between the inflation hose and the spa/control unit. Ensure the control unit is powered.
For persistent issues, consult the comprehensive troubleshooting guide in the complete product manual or contact Intex customer support.
Specifications
| Attribute | Detail |
|---|---|
| Brand | Intex |
| Model Name | Greystone |
| Item Model Number | 28449EH |
| Shape | Square |
| Seating Capacity | 4 Person |
| Water Capacity | 210 gal. / 794 L |
| Spa Dimensions (Outer) | 69" x 69" x 28" |
| Spa Dimensions (Inner) | 49" |
| Bubble Air Blower | 1.1 hp / 110 - 120V |
| Heater | 1,300W / 110 - 120V |
| Temperature Range | 50°F ~ 104°F / 10°C ~ 40°C |
| Assembly Required | Yes |
| UPC | 078257331048 |
Figure 8: Detailed specifications for the PureSpa.
Warranty and Support
The Intex PureSpa Greystone Deluxe Spa Set typically comes with a 1-year limited warranty covering manufacturing defects and components. Based on user experiences, Intex customer service is generally responsive for warranty claims and part replacements.
For warranty service, technical support, or to order replacement parts, please contact Intex customer support directly. Refer to the contact information provided in your product packaging or visit the official Intex website.
Important: Always register your product after purchase to facilitate any future warranty claims.
Safety Information
Always adhere to all safety warnings and instructions provided with your spa. Key safety considerations include:
- Do not operate the spa if it is damaged or malfunctioning.
- Keep children under supervision at all times when near the spa.
- Do not use electrical appliances near the spa.
- Maintain proper water chemistry to prevent health risks.
- Avoid prolonged immersion in hot water, especially for pregnant women, individuals with heart conditions, or those under the influence of alcohol or drugs.
- Ensure the spa is properly grounded.
This is not an exhaustive list. Always consult the full safety guidelines in your product manual.