GREE Multi Gen2 Series 24,000 BTU 2-Zone Mini Floor Console Ductless Mini-Split System User Manual

1. Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your GREE Multi Gen2 Series 24,000 BTU 2-Zone Mini Floor Console Ductless Mini-Split System. Please read this manual thoroughly before using the product and retain it for future reference.

1.1 Safety Information

Always observe the following safety precautions to reduce the risk of electric shock, fire, injury, or property damage:

• Installation and maintenance must be performed by qualified service personnel in accordance with all applicable local and national codes.
• Ensure the power supply matches the unit's specifications.
• Do not insert fingers or objects into the air inlet/outlet.
• Do not operate the unit with wet hands.
• Keep children away from the unit.
• Turn off the power supply before cleaning or performing any maintenance.

2. Product Components

Your GREE Multi Gen2 Series system includes the following main components:

• Outdoor Condenser Unit
• Indoor Floor Console Units (x2)
• Wireless Remote Controls (x2)

Figure 1: Overview of the GREE Multi Gen2 Series 2-Zone Mini-Split System, showing two indoor floor console units, their respective remote controls, and the single outdoor condenser unit.

Figure 2: A single GREE Mini Floor Console indoor unit, designed for discreet placement, shown with its accompanying wireless remote control for convenient operation.

Figure 3: The GREE Multi Gen2 Series outdoor condenser unit, featuring a protective grille over the fan and the GREE logo, responsible for heat exchange.

3. Setup and Installation

The GREE Multi Gen2 Series Ductless Mini-Split System requires professional installation. Improper installation can lead to water leakage, electric shock, fire, or equipment failure. Please ensure that a certified HVAC technician performs the installation.

3.1 Key Installation Considerations

• Location: Choose a location for the indoor units that allows for optimal airflow distribution and a location for the outdoor unit that provides adequate ventilation and clearance.
• Power Supply: Ensure a dedicated power circuit with appropriate voltage and amperage is available.
• Drainage: Proper condensate drainage must be established for both indoor units.
• Refrigerant Lines: The refrigerant lines must be correctly sized and insulated.
• WiFi Setup: Each indoor unit comes with built-in WiFi capabilities. Refer to the separate WiFi setup guide for instructions on connecting your units to a smart device for remote control.

4. Operating Instructions

Your GREE Mini-Split system can be operated using the provided wireless remote controls or via a smart device once WiFi is configured.

4.1 Remote Control Functions

• ON/OFF Button: Powers the unit on or off.
• MODE Button: Cycles through operating modes: Cool, Heat, Fan, Dry, Auto.
• TEMP ▲/▼ Buttons: Adjusts the desired temperature setting.
• FAN Button: Selects fan speed (Auto, Low, Medium, High).
• SWING Button: Controls the louver movement for air distribution.
• TIMER Button: Sets the unit to turn on or off automatically after a specified time.
• SLEEP Button: Activates sleep mode for quiet operation and energy saving during sleep.

4.2 Operating Modes

• Cool Mode: Provides cooling by removing heat from the room. Set temperature range typically 62°F - 86°F (17°C - 30°C).
• Heat Mode: Provides heating by transferring heat into the room. Set temperature range typically 60°F - 86°F (16°C - 30°C).
• Fan Mode: Circulates air without heating or cooling.
• Dry Mode: Reduces humidity in the room.
• Auto Mode: The unit automatically selects the operating mode (Cool, Heat, or Fan) based on the room temperature and the set temperature.

5. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your GREE Mini-Split system. Always turn off the power supply to the unit before performing any maintenance.

5.1 Air Filter Cleaning

The indoor units are equipped with washable air filters. Clean them every two weeks or more frequently depending on usage and air quality.

1. Open the front panel of the indoor unit.
2. Remove the air filters.
3. Wash the filters with lukewarm water and a mild detergent.
4. Rinse thoroughly and allow them to air dry completely before reinstalling.

5.2 Outdoor Unit Maintenance

• Keep the area around the outdoor unit clear of debris, leaves, and snow to ensure proper airflow.
• Periodically clean the outdoor coil with a soft brush or vacuum cleaner.
• Ensure the condensate drain line is not clogged.

5.3 Professional Servicing

It is recommended to have a qualified technician inspect and service your system annually to check refrigerant levels, electrical connections, and overall system health.

6. Troubleshooting

Before contacting service, review the following common issues and solutions:

If the problem persists after attempting these solutions, please contact a qualified service technician.

7. Specifications

Technical specifications for the GREE Multi Gen2 Series 24,000 BTU 2-Zone Mini Floor Console Ductless Mini-Split System:

8. Warranty and Support

8.1 Warranty Information

GREE provides a limited 7-year warranty for the outdoor unit's compressor and a limited 5-year warranty on all functional parts within the split system units. To uphold the warranty, units must be installed following state and local codes and registered online through the manufacturer.

8.2 Customer Support

For technical assistance, warranty claims, or to locate a certified service technician, please refer to the official GREE website or contact their customer support directly. Ensure you have your product model and serial number available when contacting support.