1. Introduction
Thank you for choosing the WINDHORSE E-bike Folding Electric Bicycle. This manual provides essential information for the safe and efficient operation, maintenance, and care of your new electric bicycle. Please read this manual thoroughly before your first ride and keep it for future reference.
The WINDHORSE E-bike is designed for adults, featuring a powerful 350W motor (630W peak), a top speed of 25 MPH, and a maximum range of 35 miles. Its foldable design and removable battery offer convenience for commuting and storage. The bicycle is equipped with 16-inch wheels and a durable carbon alloy frame.
Image: A woman riding the WINDHORSE E-bike, showcasing its design and urban usability. Key features like max speed, max range, max load, and dual disc brakes are highlighted.
2. Safety Information
Your safety is paramount. Always follow these guidelines to prevent injury or damage to your bicycle.
- Always wear a helmet that meets safety standards.
- Obey all local traffic laws and regulations.
- Perform a pre-ride inspection before each use, checking brakes, tires, battery, and lights.
- Do not ride under the influence of alcohol or drugs.
- Be aware of your surroundings and ride defensively.
- Avoid riding in adverse weather conditions, such as heavy rain or snow.
- Ensure the battery is securely locked in place before riding.
- Do not modify the bicycle or its electrical system.
3. Package Contents
Upon unpacking, please verify that all the following components are included in your package:
- WINDHORSE Electric Bicycle
- Battery Charger
- Charger Cable
- User Manual (this document)
- Basic Tool Kit
- Pedals (2 units)
- Kickstand
Image: An illustration showing the WINDHORSE E-bike in its folded state, alongside the charger, charger cable, basic tools, two pedals, and the user manual, all packaged in a box.
4. Setup and Assembly
The WINDHORSE E-bike comes largely pre-assembled from the factory. Minimal setup is required to get you riding.
4.1 Unfolding the Bicycle
- Place the folded bicycle on a flat, stable surface.
- Release the frame latch (usually located in the middle of the main frame tube).
- Carefully unfold the frame until it locks into place. Ensure the latch is securely fastened.
- Adjust the handlebar stem to its upright position and secure the quick-release lever.
- Adjust the seat post to your desired height and secure the quick-release lever.
4.2 Installing the Pedals
The pedals are marked 'L' for left and 'R' for right. The right pedal tightens clockwise, and the left pedal tightens counter-clockwise.
- Identify the left and right pedals.
- Apply a small amount of grease to the pedal threads.
- Carefully thread the right pedal (R) into the right crank arm (on the chain side) and tighten clockwise using a wrench.
- Thread the left pedal (L) into the left crank arm and tighten counter-clockwise using a wrench.
- Ensure both pedals are securely tightened to prevent loosening during use.
Image: A folded WINDHORSE E-bike placed in the trunk of a car, illustrating its compact size for transport and storage.
5. Operating Instructions
5.1 Battery Installation and Removal
The WINDHORSE E-bike features a removable battery for convenient charging and security.
- Installation: Align the battery with the frame compartment and slide it in until it clicks into place. Use the key to lock the battery securely.
- Removal: Unlock the battery with the key, then gently slide it out of the frame compartment.
Image: A close-up of hands demonstrating the removal of the 36V 8AH removable battery from the WINDHORSE E-bike frame. The image also highlights fast charging (3-4 hours) and an anti-theft lock feature.
5.2 Charging the Battery
Ensure the battery is fully charged before your first ride. The charging time is approximately 4 hours.
- On-bike Charging: Connect the charger cable to the charging port on the bicycle frame and then to a power outlet.
- Off-bike Charging: Remove the battery from the bicycle. Connect the charger cable directly to the battery's charging port and then to a power outlet.
- The charger indicator light will typically turn green when charging is complete.
Image: A visual guide showing two ways to charge the WINDHORSE E-bike battery: directly on the bike and separately after removal. It indicates a 42V 2A charge, charging time of less than 4 hours, and UL Safety Certification.
5.3 Powering On/Off and Display Functions
The bicycle features an LED display to monitor your ride.
- Insert the key into the ignition and turn it to the 'ON' position.
- Press and hold the power button on the handlebar control panel to turn on the display.
- The LED display will show battery level, current speed, and mileage.
- Use the mode button to cycle through the three riding modes:
- Mode 1: Approximately 9.3 MPH
- Mode 2: Approximately 15.5 MPH
- Mode 3: Approximately 20 MPH
- To power off, press and hold the power button until the display turns off, then turn the key to the 'OFF' position and remove it.
Image: A detailed view of the WINDHORSE E-bike's smart LCD display, which clearly indicates battery level, current speed (e.g., 9.0 mph), and mileage. The image also shows the three speed modes: Mode 1 (9.3 MPH), Mode 2 (15.5 MPH), and Mode 3 (20 MPH).
5.4 Riding Modes and Motor Operation
The WINDHORSE E-bike offers pedal-assist and throttle-only modes.
- Pedal Assist: The motor provides assistance as you pedal. The level of assistance depends on the selected riding mode (1-3).
- Throttle: Use the throttle on the handlebar for power without pedaling. The motor delivers a maximum power of 630W, allowing for speeds up to 25 MPH and climbing gradients up to 30°.
Image: A man riding a black WINDHORSE E-bike on an uphill dirt path, demonstrating the bike's capability. The image highlights the 350W brushless motor with 630W peak power, 3.8s to reach top speed, 30° gradeability, and 3 speed modes.
5.5 Headlight Operation
The integrated wired headlight enhances visibility and safety, especially in low-light conditions. The headlight can be turned on/off via a switch on the handlebar control panel.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your WINDHORSE E-bike.
- Tires: Check tire pressure before each ride. Maintain recommended pressure (usually indicated on the tire sidewall). Inspect for wear and punctures.
- Brakes: Regularly check brake levers for proper tension and ensure brake pads are not excessively worn. Adjust or replace as needed.
- Chain: Keep the chain clean and lubricated. Inspect for rust or damage.
- Battery: Store the battery in a cool, dry place. If storing for extended periods, charge it to 50-70% every few months.
- Frame and Components: Periodically check all bolts, nuts, and quick-release levers for tightness. Clean the frame with a damp cloth; avoid high-pressure washing directly on electrical components.
- Electrical Connections: Ensure all electrical connections are secure and free from corrosion.
7. Troubleshooting
This section addresses common issues you might encounter with your E-bike.
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike does not power on | Battery not charged or not properly installed; Key not in 'ON' position; Loose electrical connection. | Charge battery; Ensure battery is fully inserted and locked; Turn key to 'ON'; Check all visible connections. |
| Motor not assisting | Low battery; Incorrect riding mode selected; Sensor issue. | Charge battery; Select a higher assist mode; Contact support if issue persists. |
| Brakes feel weak | Worn brake pads; Loose brake cable; Air in hydraulic system (if applicable). | Inspect and replace brake pads; Adjust brake cable tension; Consult a bike mechanic for hydraulic brake issues. |
| Unusual noises | Loose components; Dry chain; Tire rubbing. | Check all bolts and nuts; Lubricate chain; Inspect tire clearance. |
If you encounter a problem not listed here or if the suggested solutions do not resolve the issue, please contact WINDHORSE customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | WINDHORSE |
| Model | E-bike |
| Frame Material | Carbon Alloy |
| Motor Power | 350W (630W Peak) |
| Max Speed | 25 MPH |
| Battery | 36V 8AH (Removable) |
| Max Range | 35 Miles (Pedal Assist) |
| Charging Time | Approx. 4 Hours |
| Wheel Size | 16 Inches |
| Brake Type | Dual Disc Brakes (Front & Rear) |
| Bicycle Weight | 52.8 lbs (23.95 kg) |
| Max Load Capacity | 265 lbs (120 kg) |
| Dimensions (Unfolded) | 138.5 x 59.9 x 99.5 cm (57" L x 23.6" W x 40.5" H) |
| Recommended Rider Height | 145 - 190 cm (5.25 - 6.23 ft) |
| Display | LED Display (Battery, Speed, Mileage) |
| Special Features | Foldable Design, Adjustable Handlebar, Adjustable Comfortable Seat, 3 Riding Modes, Wired Headlight, Key Ignition |
Image: A diagram illustrating the key dimensions of the WINDHORSE E-bike, including height (40.5 inches), length (57 inches), and handlebar height (23.6 inches). It also specifies the bicycle weight (52.8 lbs) and recommended rider height (5.25-6.23 ft).
9. Warranty and Support
WINDHORSE provides a 12-month warranty for this electric bicycle. Our after-sales service centers are located in the United States.
If you have any questions or require assistance with your product, please do not hesitate to contact our professional after-sales team. We are committed to helping you resolve any issues promptly.
Our customer service team will respond to your inquiries within 24 hours of receiving your feedback.
Contact Information:
- Email: support@windhorse.com (Example, please refer to your purchase documentation for actual contact details)
- Phone: +1-XXX-XXX-XXXX (Example, please refer to your purchase documentation for actual contact details)
Note: Please be aware that our warehouse is located in California. Some remote areas, such as Hawaii and Alaska, may not include shipping costs. If delivery to these remote areas is required, please contact customer service in advance to discuss shipping charges.