1. Introduction and Overview
This manual provides essential information for the safe and efficient operation of your CREWORKS CIMM Industrial Ice Maker. Please read it thoroughly before installation and use, and retain it for future reference.
The CREWORKS CIMM Industrial Ice Maker is designed for high-volume ice production, suitable for various commercial and home environments. It features a robust stainless steel construction and an intuitive control panel for ease of use.
Key Features:
- High Production Capacity: Produces up to 59 kg (130 lbs) of ice per day, with 36 ice cubes per cycle.
- Durable Construction: Made from food-grade stainless steel for safety and longevity.
- Flexible Water Input: Offers two water input options for direct tap connection or bottled water use.
- User-Friendly Operation: Features a clear control panel and an automatic self-cleaning function.
- Wide Application: Ideal for homes, bars, offices, restaurants, and cafes.

2. Safety Instructions
To prevent injury to yourself and others, or damage to the appliance, please observe the following safety precautions:
- Ensure the appliance is placed on a stable, level surface away from direct sunlight and heat sources.
- Do not operate the ice maker with a damaged power cord or plug.
- Keep ventilation openings clear and unobstructed.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Unplug the appliance before cleaning, maintenance, or if not in use for an extended period.
- This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised or instructed.
- Use only potable water for ice production.
3. Package Contents
Upon unpacking, please verify that all items are present and undamaged:
- CREWORKS CIMM Industrial Ice Maker
- 3 Hoses (for water connection)
- 1 Water Filter
- 1 Ice Scoop
- User Manual
4. Specifications
| Feature | Specification |
|---|---|
| Brand | CREWORKS |
| Model | CIMM |
| Dimensions (L x W x H) | 36 x 43 x 76 cm (14.2 x 16.9 x 29.9 inches) |
| Daily Ice Production | Up to 59 kg (130 lbs) |
| Ice Storage Capacity | 10 kg |
| Cubes per Cycle | 36 PCS |
| Wattage | 495 W (480 W listed in specifications, using 495W from feature bullets for consistency with production) |
| Voltage | 220 Volts |
| Refrigerant | R290 |
| Material | Food-grade Stainless Steel |

5. Setup
Proper setup is crucial for the optimal performance and longevity of your ice maker.
5.1 Placement
- Place the ice maker on a firm, level surface capable of supporting its weight when full of ice and water.
- Ensure adequate ventilation around the unit. Maintain at least 15 cm (6 inches) of space from walls and other objects.
- Avoid placing the unit near heat sources or in direct sunlight.
- The ambient temperature should be between 10°C and 38°C (50°F and 100°F).
5.2 Water Connection
The ice maker offers two methods for water supply:
- Direct Tap Connection: Connect the provided water inlet hose to a cold water tap. Ensure the connection is secure to prevent leaks. Install the included water filter in-line with the water supply.
- Bottled Water Supply: For areas without direct tap access, bottled water can be used. Connect the appropriate hose to the bottled water source and the ice maker.
Ensure the water inlet temperature is below 5°C for optimal ice production.

5.3 Power Connection
Connect the power cord to a grounded electrical outlet with the correct voltage (220 Volts). Do not use extension cords or adapters.
5.4 Initial Cleaning
Before first use, it is recommended to perform an initial cleaning cycle. Refer to the 'Maintenance' section for detailed cleaning instructions.
6. Operating Instructions
Follow these steps to operate your CREWORKS CIMM Industrial Ice Maker:
- Prepare Water Supply: Ensure the water supply is connected and turned on, or that a full bottle of water is in place.
- Power On: Plug in the ice maker and press the power button on the control panel.
- Adjust Ice Production (Optional): Use the '+' and '-' buttons on the control panel to adjust the ice production time, which influences the thickness of the ice cubes.
- Start Ice Making: The machine will automatically begin the ice-making cycle. The control panel will display the current status.
- Collect Ice: Once the ice-making cycle is complete and the ice bin is full, use the provided ice scoop to retrieve the ice.


7. Maintenance
Regular cleaning and maintenance ensure the hygiene and efficiency of your ice maker.
7.1 Self-Cleaning Function
The CREWORKS CIMM Industrial Ice Maker is equipped with an automatic self-cleaning function:
- Ensure the water supply is connected.
- Press the 'Cleaning' button on the control panel.
- The machine will initiate a cleaning cycle, circulating water to clean internal components.
- Once the cycle is complete, the dirty water will be drained.

7.2 Regular Cleaning
- Exterior: Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Ice Bin: Periodically remove any remaining ice and wipe the interior of the ice bin with a clean cloth and mild detergent. Rinse thoroughly.
- Water Filter: Replace the water filter regularly according to the manufacturer's recommendations or if you notice a decrease in ice quality.
- Condenser Coils: Clean the condenser coils at the back or side of the unit every few months using a soft brush or vacuum cleaner to remove dust and debris. This improves efficiency.
8. Troubleshooting
If you encounter issues with your ice maker, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice | No water supply; Power issue; Low ambient temperature; Clogged water filter | Check water connection and supply; Ensure unit is plugged in and power is on; Ensure ambient temperature is within operating range; Replace water filter |
| Ice cubes are too small or soft | Water temperature too high; Ambient temperature too high; Insufficient water flow; Incorrect ice thickness setting | Ensure cold water supply; Improve ventilation around unit; Check water connections for blockages; Adjust ice thickness setting on control panel |
| Machine is noisy | Unit not level; Fan obstruction; Loose components | Adjust leveling feet; Clear any obstructions from fan; Contact customer support if noise persists |
| Water leakage | Loose water connections; Damaged hose; Clogged drain | Tighten all water connections; Inspect hoses for damage and replace if necessary; Clear any blockages in the drain hose |
| Error code on display | Specific internal fault | Refer to the specific error code in the full manual (if available) or contact customer support. |
9. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official CREWORKS website. If you require technical assistance or have questions not covered in this manual, please contact CREWORKS customer support.
Contact Information:
- Refer to your purchase documentation for specific support channels.
- Visit the CREWORKS brand store: CREWORKS Store





