1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Compulocks Apex Enclosure Swing Wall Mount, model 827B580APXB. This mount is designed to securely hold Microsoft Surface Pro 8-11 tablets, offering flexible positioning with its swing arm, tilt, and pan capabilities. Please read this manual thoroughly before installation and use to ensure proper functionality and safety.
Compatible Devices: Microsoft Surface Pro 8, Surface Pro 9, Surface Pro 10, Surface Pro 11.
2. Package Contents
Please verify that all components are present before beginning installation. If any parts are missing or damaged, contact Compulocks customer support.
- Apex Enclosure (for Surface Pro 8-11)
- Swing Wall Mount Arm
- Mounting Hardware (screws, anchors)
- Security Key(s)
- Installation Template (if applicable)
3. Safety Information
- Ensure the mounting surface is structurally sound and can support the weight of the mount and tablet.
- Use appropriate tools and follow all installation steps carefully.
- Do not overtighten screws, as this may cause damage.
- Keep small parts away from children.
- Regularly inspect the mount for any signs of wear or damage.
4. Setup & Installation
Tools Required: Drill, screwdriver, level, pencil, measuring tape.
4.1 Attaching the Enclosure to the Tablet
- Carefully place your Surface Pro 8-11 tablet into the Apex Enclosure. Ensure it fits snugly and all ports and buttons are accessible as intended.
- Secure the tablet within the enclosure using the provided locking mechanism and key.
4.2 Mounting the Wall Plate
- Choose a suitable location on the wall. Use a level and pencil to mark the desired height and position for the wall plate.
- Place the wall plate against the wall and mark the drilling points through its screw holes.
- Drill pilot holes at the marked locations. If mounting into drywall, insert the appropriate wall anchors.
- Secure the wall plate to the wall using the provided screws. Ensure it is firmly attached.
Figure 1: Rear view of the Apex Enclosure mounted on the wall, illustrating the connection points and swing arm.
4.3 Attaching the Swing Arm and Enclosure
- Attach the swing arm to the secured wall plate according to the instructions provided with the mounting hardware.
- Connect the Apex Enclosure (with the tablet inside) to the end of the swing arm. Ensure all connections are tight and secure.
- Test the movement of the swing arm, tilt, and pan functions to ensure smooth operation and stability.
Figure 2: Side view of the mounted enclosure, highlighting the flexibility of the swing arm for various viewing angles.
5. Operating Instructions
- Adjusting Position: The swing arm allows for extension and retraction. Gently push or pull the tablet to the desired distance from the wall.
- Tilting: The enclosure can be tilted up or down to achieve the optimal viewing angle. Loosen the tilt adjustment knob (if present), set the angle, and retighten.
- Panning/Swiveling: The enclosure can be panned left or right. Gently rotate the tablet to the desired orientation.
- Tablet Access: Use the provided security key to unlock and remove the tablet from the enclosure when necessary. Always re-secure the tablet after re-insertion.
6. Maintenance
- Cleaning: Wipe the mount and enclosure with a soft, damp cloth. Avoid abrasive cleaners or solvents.
- Inspection: Periodically check all screws and connections to ensure they remain tight. Inspect the swing arm and joints for any signs of wear or damage.
- Lubrication: No regular lubrication is required for the moving parts.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Mount feels loose or wobbly. | Mounting screws are loose or wall anchors are not secure. | Tighten all mounting screws. If the issue persists, re-evaluate the wall anchors and mounting surface. |
| Tablet does not fit securely in the enclosure. | Incorrect tablet model or improper insertion. | Ensure you are using a Microsoft Surface Pro 8-11. Re-insert the tablet, ensuring it is seated correctly and the locking mechanism is engaged. |
| Difficulty adjusting swing, tilt, or pan. | Adjustment knobs/screws are too tight. | Loosen any adjustment knobs or screws slightly to allow for movement, then retighten to secure the position. |
8. Specifications
- Model Number: 827B580APXB
- Brand: Compulocks
- Product Dimensions: 16 x 14 x 6 inches (approximate, assembled)
- Item Weight: 11 pounds
- Color: Black
- Compatible Devices: Microsoft Surface Pro 8-11
- Mounting Type: Wall Mount
- Features: Sleek metal frame, Quick keyed access, Tilt, pan, and swing for multiple display angles, Exposed front and back cameras and sensors.
9. Warranty and Support
For warranty information, technical support, or to purchase replacement parts, please visit the official Compulocks website or contact their customer service department. Keep your purchase receipt for warranty claims.
Compulocks Website: www.compulocks.com
