1. Product Overview
The Kolice KOLJX125F-4 is a versatile home and commercial Korean shaved ice machine, also known as a snowflake ice machine or snow cone shaver. It is designed for efficient production of delicate and smooth snowflake ice, suitable for various desserts in shops, food trucks, restaurants, and homes. This machine features a high-speed, efficient motor, a food-grade 304 stainless steel freezing roller, and a microcomputer system for adjustable production speed.

Image 1.1: The Kolice KOLJX125F-4 Korean Shaved Ice Machine, a compact unit with a top-mounted water bottle and control panel on the side.
2. Safety Instructions
- Electrical Safety: Ensure the machine is connected to a grounded 110V 60Hz power outlet. Do not operate with wet hands or near water sources. Disconnect power before cleaning or maintenance.
- Ventilation: The machine uses air cooling. Ensure adequate space around the unit for proper airflow to prevent overheating. Do not block air vents.
- Sharp Components: The stainless steel blade is sharp. Exercise extreme caution when handling or cleaning the freezing roller area.
- Ingredient Use: Use only liquid ingredients such as milk, fruit juice, coffee, beer, wine, or other flavored juices. Ensure the liquid contains sufficient sugar. DO NOT USE THICK YOGURT or other highly viscous liquids, as this can damage the machine.
- Children and Pets: Keep the machine out of reach of children and pets.
- Temperature: When cleaning the ingredient barrels, use water below 70 degrees Celsius (158 degrees Fahrenheit) to prevent deformation of the barrels.
3. Product Components
The Kolice KOLJX125F-4 machine comes with the following main components:
- Main Shaved Ice Machine Unit
- Two (2) 3-liter Ingredient Buckets

Image 3.1: The two included 3-liter transparent plastic buckets for holding liquid ingredients.
4. Setup Instructions
4.1 Unpacking
- Carefully remove the machine and all components from the packaging.
- Inspect the machine for any signs of damage during transit. Contact customer support immediately if damage is found.
- Retain packaging materials for future transport or storage.
4.2 Placement
- Place the machine on a stable, level surface capable of supporting its weight (approximately 26 kg / 57 lbs).
- Ensure there is at least 10-15 cm (4-6 inches) of clear space around all sides of the machine, especially the rear and sides where air vents are located, to allow for proper air circulation.
- Avoid placing the machine near heat sources or in direct sunlight.
4.3 Initial Cleaning
- Before first use, wipe down the exterior of the machine with a damp cloth.
- Thoroughly wash the two ingredient buckets and the top dust cover with warm water (below 70°C) and mild soap. Rinse thoroughly and dry completely.
- Clean the freezing roller and blade area carefully with a damp cloth.
4.4 Power Connection
- Plug the machine into a standard 110V 60Hz grounded electrical outlet.
- Ensure the power cord is not pinched or damaged.
5. Operating Instructions
5.1 Preparing Ingredients
- Prepare your desired liquid base for shaved ice. This can include milk, fruit juice, coffee, beer, wine, or other flavored liquids.
- Important: Ensure the liquid contains sufficient sugar. Liquids with low sugar content may not freeze correctly or produce the desired texture.
- Warning: Do not use thick yogurt or other highly viscous liquids, as this can cause damage to the machine's freezing mechanism.
5.2 Filling the Buckets
- Pour the prepared liquid into one of the 3-liter ingredient buckets. Do not overfill.
- Place the filled bucket onto the designated slot on top of the machine.
5.3 Powering On and Adjusting Speed
- Press the "ON/OFF" button on the control panel to turn on the machine.
- Use the speed adjustment knob to set the desired production speed. The microcomputer system allows for precise control.
- Speed and Texture:
- A faster production speed typically results in finer, more delicate snowflake ice.
- A slower production speed, especially with thicker (higher sugar content) juices, can produce strip-shaped ice.

Image 5.1: The control panel showing the ON/OFF button and speed adjustment knob, with visual examples of various ice textures achievable by adjusting rotation speed.

Image 5.2: A detailed view of the intelligent control panel, featuring the power button and a dial for adjusting the ice production speed from 0 to 100.
5.4 Making Snowflake Ice
- Once the machine is on and the speed is set, the freezing roller will begin to chill.
- The liquid from the bucket will be fed onto the freezing roller, where it rapidly freezes and is shaved off by the blade.
- Snow ice can be produced in as little as 3 seconds.
- Collect the shaved ice in a bowl or container placed beneath the ice outlet.

Image 5.3: The machine in operation, demonstrating rapid ice molding and continuous production of snow ice, which can be produced in 3 seconds.

Image 5.4: A close-up view of the food-grade 304 stainless steel freezing roller, responsible for rapidly freezing and shaving the liquid into ice.
5.5 Serving Suggestions
Customize your snowflake ice with various sweet toppings such as chopped fruits, fruit syrup, chocolate, ice cream, condensed milk, red beans, nuts, boba, or sago.

Image 5.5: Examples of various shaved ice desserts, including those served in a bakery, milk tea shop, dessert shop, and coffee shop settings.
6. Maintenance
6.1 Daily Cleaning
- After each use, turn off and unplug the machine.
- Remove any remaining liquid from the ingredient buckets and wash them thoroughly with warm water (below 70°C) and mild soap. Rinse and dry.
- Carefully wipe down the freezing roller and blade area with a damp cloth to remove any ice residue. Be cautious of the sharp blade.
- Wipe the exterior of the machine with a clean, damp cloth.
6.2 Regular Checks
- Periodically check the air vents for dust or debris. Clean with a soft brush or vacuum cleaner to ensure proper airflow for the air cooling system.
- Inspect the power cord for any signs of wear or damage.

Image 6.1: The large area heat sink and cooling fans on the side of the machine, designed to help the compressor dissipate heat and prolong service life. Keep these clear for optimal performance.
7. Troubleshooting
This section addresses common issues you might encounter with your Kolice KOLJX125F-4 shaved ice machine.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on | No power supply; Power cord not properly connected; ON/OFF button not pressed. | Check power outlet and connection. Ensure the ON/OFF button is pressed. |
| Ice is not forming or is too watery | Insufficient sugar in liquid; Liquid too cold or too warm; Freezing roller not cold enough; Ambient temperature too high. | Ensure liquid has enough sugar. Use room temperature liquid. Allow machine to pre-chill. Ensure proper ventilation. |
| Ice texture is not as desired | Speed adjustment incorrect; Liquid consistency. | Adjust the speed knob to a different setting. Experiment with sugar content in your liquid base. |
| Unusual noise during operation | Machine not level; Obstruction near moving parts; Internal component issue. | Ensure machine is on a level surface. Turn off and unplug, then check for obstructions. If noise persists, contact customer support. |
8. Specifications
Detailed technical specifications for the Kolice KOLJX125F-4 Korean Shaved Ice Machine:
| Specification | Value |
|---|---|
| Brand | Kolice |
| Model Name | snowflake ice maker |
| Model Number | KOLJX125F-4 |
| Product Dimensions (D x W x H) | 18.11" x 12.6" x 15.75" (46cm x 32cm x 40cm) |
| Net Weight | 26 kg (57 lbs) |
| Capacity (Ice Production) | 125 kg (275 lbs) per day |
| Included Buckets Capacity | 2 x 3 Liters |
| Wattage | 660 watts |
| Voltage | 110 Volts |
| Frequency | 60 Hz |
| Plug Type | US plug |
| Cooling Method | Air Cooling |
| Material Type | Stainless Steel (Freezing Roller: Food grade 304 stainless steel) |
| Dust Cover Material | Transparent PC material |

Image 8.1: Diagram showing the dimensions of the Kolice KOLJX125F-4 shaved ice machine: 18.11 inches (460mm) deep, 12.6 inches (320mm) wide, and 15.75 inches (400mm) high, with an additional 8.27 inches (210mm) for the top-mounted water bottle.
9. Warranty and Support
9.1 Returns Policy
This product is eligible for 30-day easy returns. Please refer to your purchase platform's return policy for detailed instructions.
9.2 Customer Support
Kolice provides customer support for its products. For any inquiries, technical assistance, or warranty claims, please contact Kolice customer service through the retailer where you purchased the product or visit the official Kolice website for contact information.
Kolice maintains offices and warehouses in Chicago and Los Angeles, with a factory in China, and has an experienced after-sales team dedicated to resolving customer issues.