Introduction
Welcome to the Heybike Mars 2.0 Electric Bike user manual. This guide provides essential information for assembling, operating, maintaining, and troubleshooting your electric bike. Please read this manual thoroughly before your first ride to ensure safe and optimal performance.
The Heybike Mars 2.0 is a foldable fat tire electric bike designed for adults, featuring a powerful 1400W peak motor, a top speed of 28 mph, smart mobile app control, a 48V 12.5Ah removable battery, and dual shock absorption for a comfortable riding experience across various terrains.

Figure 1: Heybike Mars 2.0 Electric Bike (Unfolded and Folded)
Safety Guidelines
Always prioritize safety when operating your electric bike. Adhere to local traffic laws and wear appropriate safety gear, including a helmet. Regularly inspect your bike for any signs of wear or damage before each ride.
- Always wear a certified helmet.
- Ensure all components are securely fastened before riding.
- Familiarize yourself with local e-bike regulations.
- Do not ride under the influence of alcohol or drugs.
- Be aware of your surroundings and other road users.
Setup and Assembly
Your Heybike Mars 2.0 comes partially assembled. Follow these steps to complete the assembly and prepare for your first ride.
- Unboxing: Carefully remove the bike and all components from the packaging. Retain the packaging for future transport or storage.
- Handlebar Installation: Insert the handlebar stem into the fork tube and tighten the quick-release lever or bolts securely. Ensure the handlebars are aligned with the front wheel.
- Pedal Attachment: Identify the left (L) and right (R) pedals. Thread the left pedal counter-clockwise and the right pedal clockwise into their respective crank arms. Tighten firmly with a wrench.
- Seat Post Adjustment: Insert the seat post into the frame and adjust the height to a comfortable riding position. Secure with the quick-release clamp.
- Battery Installation: Insert the battery into its compartment on the frame. Ensure it clicks into place and is locked securely.
- Tire Inflation: Inflate tires to the recommended pressure indicated on the tire sidewall. The 20x4-inch fat tires are designed for various terrains.
- Pre-Ride Check: Before your first ride, check brake functionality, gear shifting, and ensure all bolts and quick releases are tightened.

Figure 2: Folding Mechanism and Dimensions
Operating Your Heybike Mars 2.0
Understanding the controls and riding modes will enhance your experience.
Powering On/Off
To power on the bike, press and hold the power button on the LCD display. To power off, press and hold the same button until the display turns off.
Riding Modes
The Heybike Mars 2.0 offers three distinct riding modes:
- Pedal-Assist Mode (PAS): Provides electric assistance as you pedal. The level of assistance can be adjusted via the display. Max speed up to 28 mph.
- Throttle Mode: Engages the motor without pedaling, similar to a motorcycle. Max speed up to 28 mph.
- Walking Mode: Provides a low-speed assist (approx. 3-4 mph) to help you push the bike when walking alongside it.

Figure 3: Three Riding Modes Explained
Battery and Charging
The bike is equipped with a 48V 12.5Ah removable battery. To charge, connect the charger to the charging port on the battery and then to a power outlet. A full charge typically takes approximately 4 hours. The battery also features a USB charging port for external devices.

Figure 4: Battery Features and Performance
Smart Mobile App Control
Enhance your riding experience by connecting your Heybike Mars 2.0 to the Heybike mobile app. The app allows you to:
- Switch riding modes.
- Monitor battery levels.
- Lock or unlock the bike.
- View ride data and personalized settings.

Figure 5: Smart App Connectivity
Maintenance
Regular maintenance ensures the longevity and safety of your Heybike Mars 2.0.
- Tire Pressure: Check tire pressure before each ride. The 20x4-inch fat tires are puncture-resistant but proper inflation is crucial for performance and safety.
- Brakes: Inspect brake pads and rotors regularly. Ensure the dual disc braking system provides effective stopping power. Adjust or replace components as needed.
- Chain: Keep the chain clean and lubricated to ensure smooth gear shifting and prevent wear.
- Suspension: The dual suspension system absorbs vibrations. Periodically check the fork and seat post suspension for proper function and cleanliness.
- Battery Care: Store the battery in a cool, dry place. Avoid fully discharging the battery and charge it regularly, even when not in use, to prolong its lifespan.
- General Cleaning: Clean your bike regularly with a damp cloth. Avoid high-pressure washing directly on electrical components.

Figure 6: Dual Suspension System
Troubleshooting
Here are some common issues and their potential solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike not powering on | Battery not charged or not properly seated; loose electrical connection. | Ensure battery is fully charged and securely installed. Check all visible cable connections. |
| Motor not assisting | PAS level set to zero; brake levers engaged; motor or controller issue. | Increase PAS level on display. Release brake levers. If issue persists, contact support. |
| Brakes squealing or ineffective | Contaminated brake pads/rotors; worn pads; misaligned calipers. | Clean rotors and pads. Inspect pads for wear and replace if necessary. Adjust caliper alignment. |
| Gears not shifting smoothly | Dirty or unlubricated chain; misaligned derailleur; stretched cable. | Clean and lubricate chain. Adjust derailleur. If cable is stretched, it may need replacement. |
Specifications
Key technical specifications for the Heybike Mars 2.0 Electric Bike:
- Model Name: Heybike Mars 2.0
- Motor: 1400W Peak Brushless Motor
- Max Speed: 28 mph
- Battery: 48V 12.5Ah (600Wh) Removable Li-Ion
- Charging Time: Approximately 4 hours
- Wheel Size: 20 Inches (20x4-inch fat tires)
- Frame Material: Aluminum
- Suspension: Dual Suspension
- Brake Style: Disc Brakes (Dual)
- Number of Speeds: 7
- Max Load Capacity: 330 lbs
- Bicycle Weight: Approximately 75 lbs
- Recommended Rider Height: 5'5" - 6'3"
- Folded Dimensions: 37''x22''x30'' (approximate)

Figure 7: Product Dimensions and Specifications
Warranty and Support
Heybike offers a 1-year warranty on the Mars 2.0 Electric Bike. This warranty covers manufacturing defects in materials and workmanship. For detailed warranty terms and conditions, please refer to the official Heybike website or contact customer support.
For technical assistance, troubleshooting, or warranty claims, please contact Heybike customer support through their official channels. You can often find contact information on the Heybike website or within the Heybike mobile app.
Note: Unauthorized modifications or improper maintenance may void your warranty.





