1. Introduction
This manual provides essential information for the safe and efficient operation of your Whirlpool NEO DF278 PRM 235L Frost-Free Double Door Refrigerator. Please read these instructions carefully before installation and use, and retain them for future reference.
Your refrigerator features Intellisense Inverter Technology, designed for optimal cooling and energy efficiency. With a total capacity of 235 liters, including 179 liters for fresh food and 56 liters for the freezer, it is well-suited for medium-sized families.
2. Setup and Installation
Unpacking and Placement
Carefully unpack the refrigerator and remove all packaging materials. Ensure the appliance is placed on a stable, level surface. Allow adequate space around the refrigerator for proper ventilation.
Dimensions and Weight
- Item Dimensions (LxWxH): 65.5 x 56.4 x 158.7 Centimeters
- Item Weight: 48 kg
- Installation Type: Freestanding

Side view of the Whirlpool refrigerator, illustrating its dimensions for proper placement.
Electrical Connection
This refrigerator is designed for stabilizer-free operation within a voltage range of 160 V to 300 V. Connect the appliance to a dedicated power outlet. Do not use extension cords or adapters.
3. Operating Instructions
Temperature Control
Adjust the internal temperature using the knob located inside the refrigerator compartment. Refer to the markings (e.g., Normal, Deep Freeze, Summer Chill) for desired cooling levels.

Close-up of the internal temperature control knob, allowing users to adjust cooling settings.
Cooling Features
- Fast Ice Making: Get ice ready in approximately 85 minutes.
- Coldest Freezer: The freezer maintains temperatures as low as -24°C for optimal preservation.
- Cooling Retention: The integrated Cool Pad in the freezer helps retain cooling for up to 17 hours during power outages.
- Faster Bottle Cooling: Experience 40% faster cooling for bottled beverages.

View of the Ice Twister and Collector mechanism within the freezer compartment.
4. Storage Features
Your refrigerator is designed with versatile storage options to accommodate various food items.
- Toughened Glass Shelves: Three durable shelves provide ample space for fresh food.
- Drawers: Two dedicated drawers for organized storage.
- 4 Door Racks: An extra four door racks offer additional storage for bottles, jars, and daily consumables.

Interior view of the refrigerator highlighting the four door racks for organized storage.

Illustration of the adjustable shelves feature, allowing flexible storage configurations.
5. Health and Hygiene Features
Maintain a clean and fresh environment for your food with these advanced features:
- Anti-Odor Action: Prevents unpleasant smells from mixing and keeps the interior fresh.
- 99.9% Bacterial Growth Prevention: Advanced technology inhibits bacterial growth, ensuring food safety.
- Honeycomb Lock-in & Zeolite Technology: This technology, combined with a dedicated Seal Fresh partition, helps maintain optimal moisture balance and prevents odor mixing, cross-contamination, and spoilage, keeping vegetables fresher for longer.

The vegetable crisper, showcasing features for anti-odor action and bacterial growth prevention.

Visual comparison demonstrating the effectiveness of Honeycomb Lock-in & Zeolite Technology in preserving freshness.
6. Energy Efficiency
Your Whirlpool refrigerator is designed for energy-efficient operation.
- Energy Rating: 2 Star (as per BEE guidelines on 1st Jan 2023).
- Annual Energy Consumption: Approximately 265 Units Per Year.

The BEE (Bureau of Energy Efficiency) label indicating the 2-star energy rating and annual energy consumption.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Whirlpool |
| Model | NEO DF278 PRM RADIANT STEEL(2S)-TL |
| Capacity | 235 litres |
| Annual Energy Consumption | 265 Kilowatt Hours |
| Refrigerator Fresh Food Capacity | 179 litres |
| Freezer Capacity | 56 Litres |
| Installation Type | Freestanding |
| Form Factor | Double Door |
| Special Features | Adjustable Shelves, Stabilizer free operation |
| Colour | RADIANT STEEL |
| Voltage | 230 Volts |
| Number of Racks | 4 |
| Number of Drawers | 1 |
| Defrost System | Frost Free |
| Door Orientation | Left |
| Door Material | Stainless Steel |
| Shelf Type | Toughened Glass |
| Number of Shelves | 3 |
| Certification | 2 star |
| Item Weight | 48 kg |
| Item Dimensions LxWxH | 65.5 x 56.4 x 158.7 Centimeters |
8. Warranty and Support
Your Whirlpool refrigerator comes with comprehensive warranty coverage:
- Product Warranty: 1 year comprehensive warranty.
- Compressor Warranty: 10 years warranty on the compressor.

Image displaying the 10-year compressor warranty and 25 years of reliability tested by VDE.
Included Components
The product package includes:
- 1 Refrigerator Unit
- 1 Key
- 1 User Manual (this document)
Manufacturer Information
Manufacturer: Whirlpool of India Limited, Plot No. A-4, MIDC Ranjangaon, Taluka Shirur, Dist: Pune, Maharashtra 412220, India.
9. Troubleshooting
This section provides general guidance for common issues. For more detailed troubleshooting or issues not listed here, please contact Whirlpool customer support.
Common Issues and Solutions:
- Refrigerator Not Cooling: Check if the power cord is securely plugged in. Ensure the temperature control knob is set correctly. Verify that the doors are fully closed and not obstructed.
- Unusual Noises: Some operational noises (e.g., humming, gurgling) are normal. If loud or persistent noises occur, ensure the refrigerator is level and not touching walls or other appliances.
- Excessive Frost Build-up (Freezer): Although this is a frost-free model, ensure the freezer door is not left open for extended periods and that door seals are intact.
- Odors Inside Refrigerator: Ensure all food items are properly sealed. Clean the interior regularly with a mild solution. The anti-odor action feature should minimize this, but strong-smelling foods can still cause temporary odors.





