AWOW Mini PC HI12 User Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your AWOW Mini PC HI12. Please read this manual thoroughly before using the device to ensure proper functionality and longevity.

2. Product Overview

The AWOW Mini PC HI12 is a compact and powerful desktop computer designed for various applications, from office tasks to multimedia consumption. It features an Intel Core i5-12600HX processor, ample memory and storage, and extensive connectivity options.

Figure 2.1: Front and side view of the AWOW Mini PC HI12, showcasing its compact design and various ports.

Figure 2.2: The AWOW Mini PC HI12 demonstrating its versatility for desktop use, portability, VESA mounting, and compact size (123mm x 136mm x 54mm).

2.1 Key Features

• Processor: Intel Core i5-12600HX (12 Cores/16 Threads, up to 4.6 GHz)
• Graphics: Intel Iris Xe Graphics
• Memory: 32GB DDR4 RAM (expandable up to 64GB)
• Storage: 1TB PCIe 3.0 M.2 2280 SSD (expandable up to 2TB)
• Operating System: Windows 11 Pro
• Connectivity: Wi-Fi 6, Bluetooth 5.2, 2.5 Gigabit Ethernet
• Display Output: Triple 4K display support via HDMI 2.0, DisplayPort 1.4, and Full-function Type-C

Figure 2.3: Visual representation of the Intel Core i5-12600HX processor, highlighting its 12 cores, 16 threads, 18MB cache, 4.6 GHz boost frequency, and 55W TDP.

2.2 Port Layout

The AWOW Mini PC HI12 offers a comprehensive set of ports for various peripherals and display connections.

Figure 2.4: Detailed diagram of the AWOW Mini PC HI12 ports, including front and rear connections. Front ports include 2x USB 3.2 (Gen2), 1x Data-only Type-C, 3.5mm audio jack, and power button. Rear ports include DC IN, 2.5G RJ45 LAN, 1x Full-function Type-C (DP, Data, PD), 1x HDMI 2.0, 1x DisplayPort 1.4, and 2x USB 2.0.

3. Setup Instructions

3.1 Package Contents

Before proceeding, ensure all items are present:

• AWOW Mini PC HI12
• Power Adapter
• HDMI Cable
• User Manual (this document)
• (Optional) VESA Mount Kit

3.2 Connecting Peripherals

1. Connect Display: Use an HDMI or DisplayPort cable to connect your monitor(s) to the corresponding ports on the Mini PC. For triple display setup, utilize HDMI, DisplayPort, and the full-function Type-C port.
2. Connect Keyboard and Mouse: Plug your USB keyboard and mouse into any available USB ports (USB 2.0 or USB 3.2).
3. Connect Network (Optional): For a wired connection, connect an Ethernet cable from your router or modem to the 2.5G RJ45 LAN port on the Mini PC. For wireless, Wi-Fi 6 is supported.
4. Connect Power: Plug the power adapter into the DC IN port on the Mini PC, then connect the adapter to a power outlet.

Figure 3.1: Illustration of the AWOW Mini PC HI12 connected to three monitors, demonstrating its triple display output capability via HDMI, DisplayPort, and Type-C.

3.3 Initial Power On

Press the power button located on the front of the Mini PC. The device will boot up, and you will be guided through the Windows 11 Pro initial setup process. Follow the on-screen instructions to configure your operating system, network, and user accounts.

4. Operating Instructions

4.1 Power Management

• Power On: Press the power button.
• Shut Down: Click the Start button in Windows, then select Power > Shut down.
• Restart: Click the Start button in Windows, then select Power > Restart.
• Sleep: Click the Start button in Windows, then select Power > Sleep.

4.2 Network Connectivity

• Wired (Ethernet): Ensure an Ethernet cable is connected to the 2.5G RJ45 port. Windows will automatically detect and connect to the network.
• Wireless (Wi-Fi): Click the Wi-Fi icon in the taskbar, select your desired network, enter the password, and click Connect. The device supports Wi-Fi 6 for faster speeds.
• Bluetooth: To connect Bluetooth devices, go to Windows Settings > Bluetooth & devices, and follow the pairing instructions. The device supports Bluetooth 5.2.

Figure 4.1: Illustration highlighting the AWOW Mini PC HI12's support for Wi-Fi 6 and Bluetooth 5.2, enabling faster and more reliable wireless connections.

4.3 Multiple Display Configuration

The Mini PC supports up to three displays simultaneously. After connecting your monitors, right-click on the desktop and select "Display settings" to configure display arrangement, resolution, and orientation.

5. Maintenance

5.1 Cleaning

Regularly clean the exterior of the Mini PC with a soft, dry cloth. Use compressed air to clear dust from ventilation openings to ensure proper airflow and prevent overheating. Do not use liquid cleaners directly on the device.

5.2 Software Updates

Keep your Windows operating system and drivers updated to ensure optimal performance and security. Go to Windows Settings > Windows Update to check for and install updates.

5.3 Storage and Memory Expansion

The Mini PC HI12 allows for storage and memory upgrades. It supports up to 64GB DDR4 RAM and up to 2TB M.2 2280 PCIe 3.0 SSD.

Figure 5.1: Diagram illustrating the expandable storage and memory options for the AWOW Mini PC HI12, showing support for up to 2TB NVMe SSD and up to 64GB DDR4 3200MHz RAM.

For detailed instructions on how to access and upgrade these components, please refer to the official AWOW support website or contact technical support.

6. Troubleshooting

6.1 Common Issues and Solutions

• No Power:
  • Ensure the power adapter is securely connected to both the Mini PC and a working power outlet.
  • Verify the power outlet is functional by plugging in another device.
• No Display:
  • Check that the display cable (HDMI, DisplayPort, Type-C) is securely connected to both the Mini PC and the monitor.
  • Ensure the monitor is powered on and set to the correct input source.
  • Try a different display cable or monitor if available.
• Network Connectivity Issues:
  • For wired connections, check the Ethernet cable and router/modem status.
  • For Wi-Fi, ensure you have selected the correct network and entered the password accurately. Restart your router/modem if necessary.
  • Check Windows network settings to ensure Wi-Fi or Ethernet adapters are enabled.
• Device Not Responding:
  • Press and hold the power button for 10 seconds to force a shutdown, then restart the device.

6.2 Resetting CMOS

If you encounter persistent boot issues or incorrect BIOS settings, you may need to reset the CMOS. The AWOW Mini PC HI12 includes a Clear CMOS button. Consult the port diagram (Figure 2.4) for its location. To reset, ensure the device is powered off and disconnected from power, then press and hold the Clear CMOS button for 5-10 seconds. Reconnect power and attempt to boot.

7. Specifications

8. Warranty and Support

AWOW provides comprehensive support for its products.

• Warranty: 12-Month Satisfying Service.
• Technical Support: Lifetime Technical Support.
• Contact Email: support@awowtech.com
• Contact Phone: +49-9122 9835682 (Monday-Friday, 9 AM - 5 PM UTC)

For warranty claims or technical assistance, please contact AWOW support directly using the provided contact information.