Anker SOLIX F3800 Portable Power Station with Double Power Hub User Manual

1. Introduction

The Anker SOLIX F3800 Portable Power Station, when paired with the Double Power Hub, provides a robust and expandable energy solution for home backup, outdoor activities, and emergency power needs. This system offers significant power output and capacity, designed for reliability and ease of use. This manual provides essential information for the safe and efficient operation of your Anker SOLIX F3800 system.

2. Safety Information

WARNING: RISK OF ELECTRIC SHOCK.

• Turn off all power supplies to this equipment before working on or inside the unit.
• All electrical installations taking place in the US must be done in accordance with local codes and the National Electric Code (NEC) ANSI/NFPA 70.
• Failure to follow these instructions may result in serious injury or death.
• Use appropriate personal protective equipment (PPE) and follow safe electrical work practices.
• Personnel who will operate the equipment, including operators, trained personnel, and professionals, should possess all local and national qualifications required. These include high-voltage operations, working at height, and special equipment operations.
• The Anker SOLIX Home Power Panel is not waterproof. Only use this product indoors.
• For your safety and to protect the wires, you must purchase waterproof conduits with appropriate lengths.

3. What's in the Box

The Anker SOLIX F3800 Portable Power Station with Double Power Hub package includes the following components:

• 2x Anker SOLIX F3800 Portable Power Station
• 1x Anker SOLIX Double Power Hub
• 1x AC Charging Cable
• 1x Solar to XT60 Charging Cable
• 1x MC4 Solar Charging Connector
• 1x User Manual

If you have purchased the Anker SOLIX Smart Home Power Kit, it includes:

• 2x Wall Brackets
• 2x Backplate Brackets
• 1x F3800 to Home Power Panel Cable
• 2x 200A Grid Current Transformer
• 1x 100A Solar Current Transformer
• 1x Installation Guide
• 1x Positioning Card
• 4x M6 60mm Bolts
• 10x M4 10mm Screws
• 4x M6 50mm Screws

If you ordered the Anker Home Power Kit with the 12-Circuit Backup Load Center, it includes:

• 1x 12-Circuit Backup Load Center
• 1x 100A Circuit Breaker
• 1x Ground Bar Kit

Image: Components of the Anker SOLIX Home Power Panel Kit, including wall brackets, cables, current transformers, and the Home Power Panel unit.

Image: Components of the Anker SOLIX 12-Circuit Backup Load Center Kit, including the load center, circuit breaker, and ground bar kit.

4. Setup

4.1 General Installation Guidelines

• The Anker SOLIX Home Power Panel must be installed indoors.
• If your main electrical panel is outdoors, the Backup Load Center should be installed next to it outside.
• The maximum distance between the Home Power Panel and the main panel should be 16 feet (5 meters).
• Consult a professional electrician to assess your installation before purchasing or installing this equipment.

4.2 Home Power Panel Installation

For detailed installation instructions, please refer to the official installation video:

Key steps include:

1. Ensure installers wear insulating gloves.
2. Turn off the main circuit breaker and solar breaker in your main electrical panel.
3. Measure and mark the appropriate distance from the main panel for the Home Power Panel using the positioning card.
4. Install the wall brackets using 60mm bolts for concrete walls or 50mm screws for wooden walls.
5. Drive six 10mm screws into the backplate bracket of the Home Power Panel.
6. Secure the Home Power Panel to the wall brackets.
7. Drive the four remaining 10mm screws into the side of the backplate bracket.
8. Wire the Home Power Panel by loosening the four screws on both sides and removing the lower panel.
9. Install the 100A breaker on the main panel.
10. Install the ring terminal with the appropriate 3AWG and 8AWG grid-supply cables.
11. Run the grid conductors and current transformer cables from the Home Power Panel to the main panel.
12. Unscrew the grid wiring connectors and connect to the L1, L2, neutral, and ground conductors.
13. Orient the current transformers with the arrow pointing toward the power source.

4.3 12-Circuit Backup Load Center Installation

If you are installing the 12-Circuit Backup Load Center:

1. For circuit safety, remove the green screw to disconnect the neutral and ground bars.
2. Align the Backup Load Center with the ground bar kit and secure it with screws.
3. Run the grid conductors from the Home Power Panel to the 12-Circuit Backup Load Center.
4. Unscrew the backup wiring connectors and connect them to the L1, L2, neutral, and ground conductors.
5. Connect two live wires to the 12-Circuit Backup Load Center's L1 and L2 connectors.
6. Loosen the wire screws, insert one neutral wire and one ground wire into the unused neutral and ground bars. Tighten the screws when finished.
7. Remove branch or circuit breakers from the main panel and install them into the Backup Load Center. Ensure live and neutral conductors are connected correctly.

4.4 Connecting F3800 Power Stations to Double Power Hub

To achieve 12,000W of dual-voltage power and expand capacity, link two Anker SOLIX F3800 Portable Power Stations with the Anker SOLIX Double Power Hub. Connect the F3800 units to the Home Power Panel ports via the Double Power Hub.

5. Operating

5.1 Powering On/Off

Press the main power button on the Anker SOLIX F3800 to turn the unit on or off. The display will show the battery percentage and output information.

5.2 Anker App Connection

Monitor and control your Anker SOLIX system remotely using the Anker app. Follow these steps to connect:

1. Download the Anker app from the App Store (iOS) or Google Play (Android), or by scanning the QR code provided in the product packaging.
2. Open the app, go to the "Devices" page, and select "Add Device".
3. Use Bluetooth to connect the Home Power Panel to the app. The app will scan for nearby devices. You can also add it manually.
4. Select "Home Power Panel" from the detected devices.
5. Follow the prompts to configure the Wi-Fi network.
6. The app will automatically check for the latest firmware version. If an update is available, follow the prompts to update the firmware.
7. To pair the Home Power Panel with the F3800 Portable Power Station, hold the Bluetooth button on the F3800 for 7 seconds to reset it.
8. The app will then scan for the F3800 via Bluetooth and Wi-Fi.
9. Once connected, you can change the name of your F3800 Portable Power Station.
10. Follow the prompts to complete the F3800 Portable Power Station network configuration.
11. Perform a system self-test as instructed by the app. Ensure the F3800 Portable Power Station has less than 95% power before starting the test.
12. Once the test finishes, customize electricity settings to complete initialization.
13. Create a name for your home system and decide how much power to use and store.
14. Select your Home Power Panel plan (e.g., Self-Consumption, Time of Use).

5.3 Charging

• AC Charging: Connect the AC Charging Cable to a standard wall outlet.
• Solar Charging: Connect solar panels using the Solar to XT60 Charging Cable and MC4 Solar Charging Connector. The system supports up to 2,400W solar input, charging to 80% in approximately 1.5 hours.

5.4 Output

The Anker SOLIX F3800 with Double Power Hub provides 12,000W of dual-voltage power (120V/240V split-phase) suitable for a wide range of home appliances.

Image: Anker SOLIX F3800 system powering various home appliances simultaneously.

The system can be expanded to 53.8kWh capacity with additional Anker SOLIX BP3800 expansion batteries.

Image: Anker SOLIX F3800 being transported, highlighting its portability with industrial-grade wheels and handles.

6. Maintenance

• Battery Care: The Anker SOLIX F3800 features long-lasting LFP (Lithium Iron Phosphate) batteries designed for 10 years of product life and 3,000 cycles.
• Cleaning: Keep the unit clean and free from dust and debris to ensure proper ventilation.
• Storage: Store the unit in a cool, dry place away from direct sunlight and extreme temperatures.

7. Troubleshooting

If you encounter issues with your Anker SOLIX F3800 system, refer to the following general troubleshooting tips:

• No Power Output: Check if the unit is powered on and fully charged. Ensure all cables are securely connected.
• Charging Issues: Verify that the charging cables are correctly connected and the power source is active. For solar charging, ensure panels are in direct sunlight.
• App Connection Problems: Ensure Bluetooth and Wi-Fi are enabled on your device and the Home Power Panel. Try restarting the app or the power station.
• System Self-Test Failure: If the app's system self-test fails, follow the instructions provided in the app. If the error relates to wire connections, contact a qualified electrician for assistance.

8. Specifications

9. Warranty & Support

The Anker SOLIX F3800 Portable Power Station comes with a 5-year hassle-free warranty, ensuring long-term reliability and peace of mind. For technical support, troubleshooting assistance, or warranty claims, please visit the official Anker website or contact Anker customer service directly.