NGTeco AS10 Fingerprint Time Clock User Manual

1. Introduction

The NGTeco AS10 Fingerprint Time Clock is an advanced biometric time attendance system designed for organizations with up to 1000 employees. It features rapid fingerprint recognition, automatic time calculation, and convenient data transfer via USB. This manual provides detailed instructions for setting up, operating, and maintaining your device to ensure optimal performance.

2. Package Contents

Please verify that all items listed below are included in your package. If any items are missing or damaged, please contact NGTeco customer support.

• NGTeco AS10 Fingerprint Time Clock Device
• Power Adapter
• Mounting Kit (screws, wall anchors)
• USB 8 GB Flash Drive
• Quick Start Guide
• After-sales Card

Image: NGTeco AS10 Time Clock and its accessories including power adapter, mounting kit, and USB drive.

3. Setup

3.1 Physical Installation

1. Choose a Location: Select a suitable wall location, ensuring it is within reach of a power outlet and away from direct sunlight or extreme temperatures.
2. Mounting: Use the provided mounting template to mark drill holes on the wall. Secure the mounting plate using the screws and wall anchors.
3. Connect Power: Plug the power adapter into the device and then into a power outlet. The device will power on automatically.

Image: The NGTeco AS10 Time Clock displaying a message, indicating its voice message capability.

3.2 Initial Configuration (via NGTeco Office App)

The NGTeco AS10 can be quickly set up using the NGTeco Office mobile application. This app allows for easy device management and report generation.

1. Download the App: Search for "NGTeco Office" in the App Store (iOS) or Google Play Store (Android) and install it.
2. Create an Account: Follow the in-app instructions to create a new user account.
3. Add Site: Create a new site within the app, providing a site name and time zone.
4. Add Device: Enable Bluetooth on your mobile phone. In the app, select to add a new device (e.g., NG-TC4, which has a similar setup process). Confirm the device's serial number (SN) code.
5. Network Setup: Connect the device to your Wi-Fi network through the app by entering the Wi-Fi password.
6. Bind Device: Bind the device to your created site.

4. Operating Instructions

4.1 User Enrollment

The NGTeco AS10 supports fingerprint and password-based attendance. You can enroll users directly on the device or via the NGTeco Office App.

1. On Device Enrollment:
   • Press the MENU button.
   • Navigate to Users > Add User.
   • Enter the User ID and Name using the keypad.
   • Select FP (Fingerprint) to register a fingerprint. Place the same finger on the scanner three consecutive times until successful. Ensure fingers are clean and dry.
   • Alternatively, select Password to set a numeric password (up to 8 digits).
   • Save the user information.
2. Via NGTeco Office App:
   • In the app, go to Employee > Add Employee.
   • Enter the employee's information (First Name, Last Name, ID, etc.).
   • You can remotely register fingerprints or set passwords through the app, which will then sync with the device.

Image: The NGTeco AS10 Time Clock illustrating the two primary attendance modes: fingerprint recognition and password entry.

4.2 Recording Attendance

Employees can record their attendance by placing their registered finger on the fingerprint scanner or by entering their password.

• Fingerprint Scan: Place your registered finger firmly on the scanner. A successful scan will be indicated by a voice prompt and a message on the screen.
• Password Entry: Enter your User ID, then your password, and press OK.

Image: The NGTeco AS10 Time Clock showing a finger being scanned, highlighting its rapid recognition speed of less than 0.5 seconds.

4.3 Setting Up Schedules and Shifts

You can define work schedules and shifts to accurately track employee hours. This is typically done through the NGTeco Office App or directly on the device.

1. Add Timesheet: Define the working hours, break times, and attendance rules for different days of the week.
2. Add Schedule: Assign specific timesheets to employees for defined periods.

Image: A visual guide illustrating the menu navigation for setting up users, departments, and shift schedules on the time clock.

4.4 Downloading Attendance Reports

Attendance data can be easily downloaded in Excel format using the provided USB flash drive.

1. Insert USB: Insert the USB flash drive into the USB port on the side of the time clock.
2. Navigate to Report: On the device, press MENU, then navigate to Report.
3. Select Time Period: Choose the desired start and end dates for the report.
4. Download: Confirm to download the report. A success message will appear once the download is complete.
5. View Report: Remove the USB drive and insert it into a computer. The attendance report will be saved as an Excel file.

Image: The NGTeco AS10 Time Clock connected via USB to a laptop, demonstrating the quick download of attendance reports in Excel format.

5. Maintenance

5.1 Data Protection During Power Outages

The NGTeco AS10 features an integrated backup system that automatically saves attendance history and employee details in the event of a power failure. No data will be lost, and no reset is required.

Image: The NGTeco AS10 Time Clock highlighting its data protection feature, ensuring records are saved even during power interruptions.

5.2 Cleaning the Device

To ensure optimal performance and longevity, regularly clean the device, especially the fingerprint scanner.

• Use a soft, dry cloth to wipe the screen and device body.
• For the fingerprint scanner, use a lint-free cloth lightly dampened with isopropyl alcohol. Avoid excessive moisture.
• Do not use abrasive cleaners or solvents.

6. Troubleshooting

6.1 Fingerprint Recognition Issues

• Unsuccessful Scan: Ensure your finger is clean and dry. Apply gentle, even pressure across the entire scanner surface. Avoid sliding your finger.
• Dry Fingers: If fingers are too dry, gently breathe on your fingertip to add moisture before scanning.
• Re-enrollment: If recognition remains problematic, try re-enrolling the fingerprint, ensuring optimal placement and pressure during the process.

6.2 Incorrect or Missing Punch Records

If an employee forgets to punch In/Out, or if there are incorrect records, you can manually adjust them.

6.3 Device Not Connecting to Wi-Fi

• Ensure the Wi-Fi password is entered correctly.
• Check that the device is within range of your Wi-Fi router.
• Restart the device and your Wi-Fi router.

7. Specifications

8. Warranty and Support

NGTeco products come with a standard manufacturer's warranty. For detailed warranty information, please refer to the After-sales Card included in your package or visit the official NGTeco website.

For technical support, troubleshooting assistance, or any inquiries, please contact NGTeco customer service:

• Email: ngt@ngteco.com
• Phone: +1 770-800-2321 (Monday-Friday, 9:00 AM - 6:00 PM EST)