VIVOTEK FD9383-HTV

VIVOTEK FD9383-HTV 5MP Outdoor Network Dome Camera User Manual

Model: FD9383-HTV

1. Product Overview

The VIVOTEK FD9383-HTV is a high-performance 5-megapixel outdoor network dome camera designed for robust surveillance applications. It features a 2.8-12mm motorized varifocal lens, providing flexibility in field of view, and integrated IR LEDs for clear night vision up to 98 feet. This camera is built to withstand harsh outdoor conditions with IP66 and IK10 ratings, ensuring protection against dust, water, and vandalism. It also includes a built-in microphone for audio monitoring.

VIVOTEK FD9383-HTV 5MP Outdoor Network Dome Camera

Image 1.1: Front view of the VIVOTEK FD9383-HTV 5MP Outdoor Network Dome Camera.

Key Features:

2. Package Contents

Verify that all items are present and in good condition. If any items are missing or damaged, contact your vendor immediately.

3. Safety Information

Please read these safety instructions carefully before operating the device to prevent injury to yourself or others and to avoid damage to the device. Keep this manual for future reference.

4. Setup

4.1 Physical Installation

The FD9383-HTV camera is designed for wall or ceiling mounting. Ensure the mounting surface is strong enough to support the camera's weight.

  1. Prepare the Mounting Surface: Use the provided drill template to mark the screw holes on the desired mounting location.
  2. Drill Holes: Drill pilot holes for the mounting screws and, if necessary, for the network cable. Insert wall anchors if mounting on drywall or masonry.
  3. Attach Mounting Bracket: Secure the camera's mounting bracket to the surface using the provided screws.
  4. Connect Cables: Route the Ethernet cable through the mounting surface or cable entry point. Connect the RJ45 connector to the camera's network port. If not using PoE, connect a 12V DC power adapter (sold separately) to the power input. Ensure waterproof connections for outdoor installations.
  5. Secure Camera Body: Attach the camera body to the mounting bracket. Adjust the camera's orientation and angle as needed.
  6. Finalize Installation: Secure all covers and ensure the camera is firmly mounted and protected from the elements.
Diagram showing camera mounting steps

Image 4.1: Illustrative diagram of camera mounting and cable connection.

4.2 Network Connection

The camera supports Power over Ethernet (PoE) for simplified installation, allowing both power and data to be transmitted over a single Ethernet cable.

4.3 Initial Configuration

After physical installation and network connection, you need to access the camera's web interface for initial configuration.

  1. Discover the Camera: Use VIVOTEK's IP Search utility (available on their website) or a network scanner to find the camera's IP address on your network.
  2. Access Web Interface: Open a web browser (e.g., Chrome, Firefox) and enter the camera's IP address in the address bar.
  3. Login: The default username is typically 'root' and the password is 'pass'. You will be prompted to change the password upon first login for security reasons.
  4. Basic Settings: Configure essential settings such as date/time, network settings (if not using DHCP), and user accounts.

5. Operating

5.1 Accessing the Camera Interface

Once configured, you can access the camera's live view and settings through its web interface or compatible VIVOTEK software/NVR systems.

5.2 Adjusting Lens and Focus

The FD9383-HTV features a motorized varifocal lens, allowing remote adjustment of zoom and focus.

5.3 Night Vision Settings

The camera automatically switches to night vision mode in low-light conditions using its IR LEDs.

5.4 Recording and Storage

The camera supports various recording methods, including local storage on a microSD card and network video recording (NVR).

5.5 Motion Detection

Configure motion detection to trigger recordings, send alerts, or activate other actions.

6. Maintenance

6.1 Cleaning

Regular cleaning helps maintain optimal image quality and extends the camera's lifespan.

6.2 Firmware Updates

Periodically check the VIVOTEK website for firmware updates. Firmware updates often include bug fixes, performance improvements, and new features.

7. Troubleshooting

This section provides solutions to common issues you might encounter with your VIVOTEK FD9383-HTV camera.

ProblemPossible CauseSolution
Camera not powering onNo power from PoE switch/injector; faulty power adapter; loose cable connection.Check PoE status on switch; verify power adapter functionality; ensure all cables are securely connected.
Cannot access camera via networkIncorrect IP address; network cable issue; firewall blocking access; camera not receiving an IP address.Verify IP address; check network cable integrity; temporarily disable firewall; use IP Search utility to find camera.
Poor image quality (blurry, dark)Lens out of focus; dirty lens/dome; insufficient lighting; incorrect image settings.Adjust focus via web interface; clean lens/dome; check IR settings; reset image settings to default.
Motion detection not workingDetection zones not configured; sensitivity too low; event actions not set up.Configure detection zones; increase sensitivity; ensure event actions (e.g., record, notify) are enabled.
MicroSD card not recordingCard not formatted; card full; recording schedule not active; faulty card.Format microSD card in camera settings; check recording schedule; replace card if faulty.

8. Specifications

Detailed technical specifications for the VIVOTEK FD9383-HTV camera.

FeatureSpecification
Image Sensor1/2.8" Type CMOS
Resolution2560 x 1920 at 30 fps
Focal Length2.8 to 12mm Motorized Varifocal Lens
Horizontal Angle of View95.4 to 28.7°
Night VisionIR LEDs up to 98 feet (30 meters)
AudioBuilt-In Microphone
StorageSupports microSD Cards up to 1TB
Network Interface1x RJ45 Input (PoE)
Environmental RatingIP66 (Dust and Water Resistant)
Vandal ResistanceIK10-Rated
ONVIF ComplianceProfiles G, S, T
Product Dimensions5.3 x 4.1 x 4.1 inches (13.5 x 10.4 x 10.4 cm)
Item Weight1.9 pounds (0.86 kg)

9. Warranty and Support

VIVOTEK products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official VIVOTEK website.

For technical support, product documentation, and software downloads, please visit the VIVOTEK official support portal:

https://www.vivotek.com/support

When contacting support, please have your camera's model number (FD9383-HTV) and serial number ready.

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