1. Setup
1.1 What's in the Box?
Your ACEMAGIC AX16PRO Laptop package should contain the following items:
- 1 × AX16PRO Laptop (16GB RAM + 512GB SSD)
- 1 × Power Adapter
- 1 × User Manual
1.2 Initial Setup
Before first use, ensure the laptop is fully charged. Connect the power adapter to the laptop's Type-C DC Jack and a power outlet.
1.3 Powering On
Open the laptop lid and press the power button located on the top right of the keyboard. The laptop will boot up, and you will be guided through the initial Windows 11 setup process.

2. Operating the Laptop
2.1 Display
The ACEMAGIC AX16PRO features a 16.1-inch Full HD (1920x1080) IPS display, designed for comfortable visual enjoyment with bright colors and eye protection features.


2.2 Keyboard and Touchpad
The laptop is equipped with a backlit keyboard and an independent numeric keypad, allowing for comfortable operation in various lighting conditions. The backlight can be adjusted to two levels.

2.3 Connectivity
The AX16PRO supports WiFi 6 for faster and more stable wireless connections, and Bluetooth 5.2 for connecting peripherals. It offers a variety of ports for external devices:
- 2 x USB-A 3.2 ports
- 1 x USB-A 2.0 port
- 1 x Full-function Type-C port
- 1 x Type-C DC Jack (for charging)
- 1 x HDMI port
- 1 x TF Card Socket
- 1 x 3.5mm Headphone Jack



2.4 Performance
Powered by an AMD Ryzen 7 5700U processor (8 cores/16 threads, up to 4.3GHz) and integrated AMD Radeon RX Vega 8 graphics, the AX16PRO delivers robust performance for multitasking and gaming. It comes with 16GB DDR4 RAM (upgradeable to 64GB) and a 512GB M.2 NVMe SSD (upgradeable to 2TB) for quick response times and ample storage.



2.5 Battery Life
The 53.58Wh battery provides up to 8 hours of usage, offering flexibility for work or entertainment on the go without constant recharging.


2.6 Audio
Equipped with a digital microphone and a stereo system, the laptop provides clear audio for communication and immersive sound for media consumption.


2.7 Cooling System
The laptop incorporates an efficient cooling system with high rotational speed and large air volume to maintain stable performance and minimize noise during high-load operations.

2.8 Portability
With a thin and simple design, the laptop weighs approximately 3.74 pounds (1.7 kg) and measures 14.25 x 9.9 x 0.7 inches, making it highly portable.

3. Maintenance
3.1 Cleaning
To clean the laptop, use a soft, lint-free cloth. For the screen, use a screen-specific cleaner. Avoid harsh chemicals or abrasive materials. Ensure the laptop is powered off and unplugged before cleaning.
3.2 Storage
Store the laptop in a cool, dry place away from direct sunlight and extreme temperatures. If storing for an extended period, ensure the battery is charged to about 50% to prolong its lifespan.
3.3 Battery Care
To maximize battery life, avoid fully discharging the battery frequently. It is recommended to keep the battery charge between 20% and 80% for optimal longevity. Use only the provided power adapter.
4. Troubleshooting
This section addresses common issues you might encounter with your ACEMAGIC AX16PRO Laptop.
4.1 Common Issues and Solutions
- Laptop not powering on: Ensure the power adapter is securely connected and the battery has sufficient charge. Try a different power outlet.
- Screen flickering or no display: Restart the laptop. If the issue persists, connect an external monitor to check if the problem is with the laptop's display or graphics driver.
- Slow performance: Close unnecessary applications, check for malware, ensure sufficient free storage space, and update drivers.
- Wi-Fi connectivity issues: Restart the router and the laptop. Check Wi-Fi settings and ensure drivers are updated.
- Keyboard or touchpad unresponsive: Restart the laptop. Ensure no foreign objects are obstructing the touchpad.
4.2 Troubleshooting Videos
5. Specifications
5.1 Technical Specifications
| Feature | Detail |
|---|---|
| Brand | ACEMAGIC |
| Model Name | AX16PRO |
| Operating System | Windows 11 |
| Processor | AMD Ryzen 7 5700U (8C/16T, up to 4.3GHz) |
| Graphics Coprocessor | AMD Radeon RX Vega 8 1.90GHz (Integrated) |
| RAM | 16GB DDR4 (Upgradeable to 64GB) |
| Hard Drive | 512GB M.2 NVMe SSD (Upgradeable to 2TB) |
| Screen Size | 16.1 Inches |
| Screen Resolution | 1920 x 1080 pixels (FHD) |
| Wireless Type | 802.11a/b/g/n/ac (WiFi 6), Bluetooth |
| USB 3.0 Ports | 2 |
| USB 2.0 Ports | 1 |
| Battery Life (Average) | 8 Hours (53.58Wh) |
| Item Weight | 3.74 pounds |
| Product Dimensions | 14.25 x 9.9 x 0.7 inches |
| Special Feature | Backlit Keyboard |
6. Warranty and Support
6.1 Warranty Information
ACEMAGIC offers a 12-month repair warranty for this product. Please retain your proof of purchase for warranty claims.
6.2 Customer Support
For technical assistance or any questions regarding your ACEMAGIC AX16PRO Laptop, please contact ACEMAGIC customer support. Unlimited technical support is available.
You can visit the official ACEMAGIC Store for more information: ACEMAGIC Store





