1. Introduction
This manual provides instructions for the installation, operation, and maintenance of your WeHere 48 Key Lock Box Wall Mount. This smart key cabinet is designed for secure and efficient key management in various environments such as apartments, hotels, offices, and homes. It features multiple unlocking methods and durable construction for reliable use.
Image 1.1: The WeHere 48 Key Lock Box, showing its open interior with keys, the integrated keypad, and a smartphone displaying the control app.
2. Product Overview and Components
2.1 Key Features
- Durable Construction: Made from 100% cold-rolled steel with an environmentally friendly anti-rust coating.
- Multiple Unlocking Methods: Supports App (Bluetooth), OTP (One-Time Passcode), Wi-Fi Remote (requires separate bridge), Fixed Code, and Physical Key.
- Efficient Key Organization: Features an organized hook layout with customizable key tags and a magnetic door closure.
- Smart Management: App-enabled for monitoring and control.
2.2 Included Components
- WeHere 48 Key Lock Box
- Key Tags
- Mounting Hardware (screws and wall anchors)
- Emergency Keys
3. Setup and Installation
3.1 Power Installation
The keypad lock is powered by 2 AA alkaline batteries (not included). Insert the batteries into the designated compartment, typically located behind the keypad or inside the door panel. Ensure correct polarity.
3.2 Wall Mounting
The key cabinet comes with pre-drilled holes for easy wall mounting. Use the provided screws and wall anchors to securely attach the unit to a sturdy wall surface. Ensure the mounting location is appropriate for the weight of the cabinet and its contents.
Image 3.1: Side view of the WeHere 48 Key Lock Box, illustrating its dimensions (2.3 inches deep, 11.3 inches wide, 21.7 inches high) and construction layers.
3.3 App Installation and Initial Pairing
Download the WeHere application from your smartphone's app store (available for Apple and Android devices). Follow the in-app instructions to register an account and pair your key box via Bluetooth. This step is essential for programming the lock and utilizing smart features.
4. Operating Instructions
4.1 Unlocking Methods
Image 4.1: Visual representation of the four unlocking methods: App Unlock, Temporary Passcode, Remote Wi-Fi Unlock, and Spare Key.
- App Unlock (Bluetooth): Open the WeHere app on your smartphone. Ensure Bluetooth is enabled. The app will allow you to unlock the box directly. Some models may support unlocking by shaking the phone when near the box.
- Temporary Passcode (OTP): Generate one-time passcodes through the app for temporary access. These codes are ideal for visitors or service personnel and can be set to expire after a single use or a specific time period.
- Wi-Fi Remote Unlock: For remote access from anywhere, the WeHere W100 bridge (sold separately) is required. Connect the bridge to your Wi-Fi network and link it to your key box via the app. This enables remote unlocking and management.
- Fixed Code: Set a permanent or long-term password through the app for regular users. This code can be entered directly on the keypad for access.
- Physical Key Unlock: Two emergency keys are provided for manual unlocking. This serves as a backup method in case of battery depletion or electronic malfunction.
Image 4.2: Screenshot of the WeHere app showing the Bluetooth unlock interface, allowing convenient unlocking by shaking the phone.
Image 4.3: A smartphone displaying a dynamic, randomly generated passcode that changes every minute, suitable for temporary access.
Image 4.4: Diagram illustrating how the WeHere key box can be remotely unlocked via a smartphone app and a separately sold Wi-Fi bridge.
Image 4.5: A user entering a period-based password on the key box keypad, with the smartphone app showing the password validity period.
Image 4.6: Close-up of the spare key being inserted into the manual lock mechanism on the key box, highlighting its function as a backup unlocking method.
4.2 Key Organization
The key box features an efficient hook layout designed to prevent key overlap. Each hook includes a marking area where key locations can be labeled with a marker. This allows for easy identification and ensures keys are returned to their designated spots.
Image 4.7: Detailed view of the key box interior, showing customizable key tags, erasable labels, and the magnetic closure mechanism for organized key management.
4.3 Magnetic Closure
The key cabinet door frame contains magnets, ensuring the two doors automatically close when near each other. This thoughtful design helps prevent the doors from swinging open unintentionally, even if the lock mechanism is not engaged.
5. Maintenance
5.1 Cleaning
To maintain the appearance and functionality of your key box, wipe the exterior with a soft, damp cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
5.2 Battery Management
The keypad lock requires 2 AA alkaline batteries. The battery level can be checked within the WeHere application. Replace batteries promptly when the app indicates a low charge to ensure continuous operation and prevent being locked out. Use the emergency key if batteries deplete unexpectedly.
6. Troubleshooting
- App Connectivity Issues: If the app fails to connect or register, try uninstalling and reinstalling the application. Ensure your phone's Bluetooth is active and that the key box batteries are not low. Verify that the correct country code is selected in the app during registration.
- Keypad Not Responding: Check the battery level in the app. If batteries are low or depleted, replace them. If the keypad remains unresponsive, use the emergency physical key to open the box.
- Door Not Locking Securely: Ensure the door is fully closed. The magnetic closure will hold the doors together, but for full security, ensure the lock mechanism is engaged by turning the knob or confirming the app indicates a locked status.
- Keys Not Fitting: If storing larger car or truck keys, ensure you have the appropriate 'Plus' version of the key box for adequate depth. This model is designed for standard keys and some larger fobs, but very bulky items might require a different model.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | WeHere |
| Model Number | KB2048(L)-QH |
| Product Dimensions | 2.3"D x 11.3"W x 21.7"H |
| Lock Type | Smart Lock (Key, App, OTP, Wi-Fi Remote, Fixed Code) |
| Color | Blue |
| Material | 100% Cold-Rolled Steel, Plastic Hooks |
| Mounting Type | Wall Mount |
| Item Weight | 8.68 pounds |
| Batteries Required | Yes (2 AA Alkaline, not included) |
| Water Resistance Level | Not Water Resistant |
8. Warranty and Support
For warranty information and technical support, please refer to the official WeHere website or contact WeHere customer service directly. Keep your purchase receipt for any warranty claims.
